Disasters can happen at any time. That’s why PuroClean responds all the time— 24/7/365. After a disaster, you need immediate response to minimize business interruption and PuroClean provides rapid response. We also offer unparalleled service and renowned remediation from professionals certified to the highest standards in the industry. Whether it is a loss due to water, fire, mold or a biohazard, we are prepared to immediately mitigate with expertise, compassion, and respect. You can be confident that if the unexpected occurs, PuroClean will be at the ready.

Why PuroClean? Our expansive North American network responds cost-effectively to any size emergency. PuroClean handles your project from start to finish, including reconstruction. We quickly stabilize your facility, assess your loss, and plan for the rapid recovery of your site thus ensuring you regain use of your property and prevent long-term damage. We can assist you in preparing your site in order for repairs to begin quickly, saving you additional expenses.

Every day commercial clients rely on our responsiveness and superior disaster restoration services which include:

  • Pre-Loss Planning Project Management
  • Data & Document Recovery
  • Electronics Restoration
  • Antiques & Fine Arts Restoration
  • Emergency Mitigation Services
  • Emergency Power
  • Board-Up
  • Building Stabilization
  • Drying & Dehumidification
  • Restoring to Pre-Loss Condition
  • Cat-3 Response
  • Reconstruction

Emergency Management Plan for Commercial Clients

The PuroClean Emergency Management Plan (EMP) was designed for commercial clients who are seeking to improve their emergency preparedness. In addition to emergency planning for all types of events, the program also offers risk management and assessment.
PuroClean’s EMP can help you effectively manage unexpected events and minimize the impact on your business, your property, and your customers.

Preparedness Planning and Response

Before an event occurs, we perform a thorough evaluation of your facilities to gain an in-depth understanding of your operations. This helps us to properly plan and respond in case of an emergency. Our EMP process includes:

Planning → Customizing → Execution → Ongoing Training → Review and Access

When you call our 24/7/365 Call Center to report an emergency, the PuroClean team acts immediately, following protocols established in your customized EMP. Our highly trained professionals will work quickly to get your business back up and running.

To find out more about our Emergency Management Plan and training, please contact us at (800) 500-2399 or email us at [email protected]

Expert Restoration Service

PuroClean technicians are highly trained and certified, and use state-of-the-art equipment and techniques to effectively remediate property damage.

Recently I contacted Purofirst for the 4th time in almost 2 decades. I was very impressed the first time they came to my home as a referral from my insurance company. I kept the business card I had...thank goodness. Most of my interactions have been with Enrique Auza, who is a mold remediation manager. I have found Mr. Auza to be professional, responsive, ethical, hard working, and someone who possesses a wealth of information. I also referred Purofirst to my son after he experienced an apartment fire and needed smoke and water remediation. I am presently using this company again after a pipe burst in my basement. I am a fan! Update since July Update December 2025 Purofirst just finished the mold remediation I experienced after the pipe burst. They performed an excellent and top-notch job. Continue to highly recommend this team. Most of my dealings have been directly with Enrique Auza who is worth his weight in gold both as a customer service representative and as a source of information. He managed a great team, including the following hard-working people: Haroldo Vargas, Saira Lopez, Manuel de Paz, Yaxely Andrade, Freddy Castanebal, and Kelly Najarro! Please forgive any spelling errors.
Jan Jaremko
December 11, 2025
I just wanted to take a minute to thank PuroFirst for the excellent serivce provided for the mitigation. Home leak is stressful but they responded promptly. From the first call to the final paperwork, all went well. The Technicians Haroldo Vargas, Manuel de Paz, and Fredy Castañeda were respectful and diligent. I recommend this company to anyone who needs these types of services.
C. Henry Nava
November 25, 2025
Recently I contacted Purofirst for the 4th time in almost 2 decades. I was very impressed the first time they came to my home as a referral from my insurance company. I kept the business card I had...thank goodness. Most of my interactions have been with Enrique Auza, who is a mold remediation manager. I have found Mr. Auza to be professional, responsive, ethical, hard working, and someone who possesses a wealth of information. I also referred Purofirst to my son after he experienced an apartment fire and needed smoke and water remediation. I am presently using this company again after a pipe burst in my basement. I am a fan! Update since July Update December 2025 Purofirst just finished the mold remediation I experienced after the pipe burst. They performed an excellent and top-notch job. Continue to highly recommend this team. Most of my dealings have been directly with Enrique Auza who is worth his weight in gold both as a customer service representative and as a source of information. He managed a great team, including the following hard-working people: Haroldo Vargas, Saira Lopez, Manuel de Paz, Yaxely Andrade, Freddy Castanebal, and Kelly Najarro! Please forgive any spelling errors.
Jan Jaremko
December 11, 2025

FAQ

What should I do after a flood or sewage or water leak?

[VIDEO] First, contact a water-damage restoration company, such as PuroClean, as soon as possible. Don’t wait, as water can cause mold and irremediable damage to the wood, walls, and carpet [...]

What causes water damage?

Water damage can occur after natural disasters, such as thunderstorms or hurricanes that cause flooding, from pipe bursts, appliance malfunctions, roof leaks, foundation leaks, septic tank overflows, poor drainage, and [...]

Why is water damage dangerous?

Floodwater that comes from outside and from sewage backups contains dangerous contaminants like viruses and bacteria. If the water isn’t drained within 24-48 hours, structural damage and mold growth can [...]

Do I have to leave my home or close my business during the restoration?

If the property damage doesn’t require a lot of reconstruction, you can stay in your home or office. [...]

Is it okay to leave the equipment running all the time?

Absolutely! Our specialized equipment is made to run continuously without overheating or causing safety problems. Remember, we position the equipment in a particular way to promote the drying process. So [...]