Our insurance company, Nationwide, referred us to PuroClean when we received water damage from a roof leak. I was amazed that Ivan came from San Antonio to Round Rock, TX, late at night, to be sure that our water issue was addressed ASAP. The customer service was probably the best I have ever had. Ivan expressed that it was a blessing and an honor to serve us. That attitude really touched me as it is very rare in today's world to see such an humble view in the customer service area Thank you, Ivan and PuroClean. I never like to have others come into my home without being right there, but we were very comfortable and at ease sitting back and trusting you to take care of our home. Again, thank you, and I will definitely pass the word about PuroClean of San Antonio!