When an upstairs toilet overflow wreaked havoc in a Normal Heights area condo, PuroClean of Del Cerro was on the scene swiftly. This complex Category 3 water and mold loss presented unique challenges, requiring our immediate and expert attention to prevent further damage and health risks associated with mold exposure. Here’s how we addressed this multifaceted situation to restore safety and peace of mind to the affected residents.
Immediate Inspection and Containment
Upon receiving the call, Ryan and his team conducted a detailed inspection to assess the extent of the damage. The bathroom, bedroom, and hallway showed significant water damage and visible mold growth, necessitating urgent action. To contain the damage, we erected plastic barriers around these areas, effectively isolating them from the rest of the unit to prevent the spread of mold spores and further water damage.



Strategic Drying and Equipment Setup
Understanding the critical nature of Category 3 water loss, which involves significantly contaminated water, we installed two dehumidifiers and a HEPA air scrubber in the affected areas. These units ran continuously for three days, with our team monitoring progress daily. During this phase, we also prepared for the demolition process by setting up ram board to protect the tile and hardwood floors from potential damage.
Demolition
With the initial drying phase showing success in moisture reduction, we commenced the demolition of irreparably damaged materials and those affected by mold. A HEPA air scrubber was utilized throughout the demolition to minimize dust and mold spore circulation, ensuring a safe environment for our technicians. This involved the meticulous removal of entire walls, ceilings, and the bathroom vanity and sink, as well as the insulation which had absorbed moisture.


Detailed Cleaning and Mold Treatment
Post-demolition, our focus shifted to rigorous cleaning to address any residual mold. Every nail and screw was removed from the framing to facilitate thorough cleaning. We sanded and wire-brushed the wood framing to eradicate all traces of mold infestation. Following this, the entire area was HEPA vacuumed to capture any lingering dust and mold spores. An anti-microbial spray was then applied throughout the structure to combat future microbial growth, capped off with a comprehensive wipe down.
Final Drying and Air Quality Testing
With the structure clean, we repositioned our drying equipment to finalize the drying process. Preparing for an air quality test was the next critical step, ensuring that the environment within the work zone was comparable to unaffected areas in terms of particulate levels. After passing this test, we confirmed that the unit was not only moisture-free but also successfully remediated of all mold.



Ready to Restore Your Peace of Mind
At PuroClean of Del Cerro, we recognize the severity of property damage and the particular dangers posed by mold. Our team is equipped to handle the most challenging situations with professionalism and care. If you encounter a similar crisis, do not hesitate to reach out to us at (858)-869-1313 for professional restoration and mitigation services. We are one team, committed to leading the PuroClean way, restoring both your property and your comfort.