Overhead Pipe Burst Floods UTC Condo: PuroClean of Del Cerro Responds Swiftly

Water Restoration

When a pipe burst in an upstairs neighbor’s unit, it sent a surge of water cascading into a condo below in San Diego’s UTC area. PuroClean of Del Cerro immediately dispatched a crew led by Technician Daniel to assess the Category 2 water loss and begin emergency mitigation.

Immediate Extraction and Moisture Control
Upon arrival, Daniel’s team discovered standing water and elevated moisture levels throughout the entire home. They began with an emergency water extraction, using professional-grade equipment to remove water pooled across the floors. Once the standing water was cleared, the team installed five dehumidifiers and thirty air movers throughout the condo to dry the affected materials and prevent further deterioration.

To accelerate and contain the drying process, the team returned daily over a three-day period to monitor equipment performance and moisture levels. During this time, a pack-out team was dispatched to remove and relocate the contents of the home to make space for structural remediation.

Demolition and Containment Setup
Once sufficient drying progress had been made, the team proceeded with demolition of unsalvageable materials. HEPA air scrubbers were deployed throughout the space to maintain indoor air quality and reduce airborne dust during demolition.

Technicians laid plastic sheeting to protect surfaces and simplify cleanup. Using a KettSaw, they made clean square cuts into affected drywall and removed saturated insulation hidden behind the walls. In both bathrooms, the team removed damaged vanities, toilets, and sinks. The kitchen also required demolition of water-damaged cabinetry.

Detail Cleaning and Microbial Treatment
With demolition complete, the team moved into a detailed cleaning phase. Every screw and nail was pulled from the framing to prepare for rebuild. Each surface was HEPA-vacuumed meticulously to eliminate dust and any lingering debris.

Next, all exposed structural materials were treated with an EPA-registered anti-microbial spray to prevent potential mold growth. Finally, the team performed a full wipe-down of all exposed framing and structural components to leave the site clean and safe.

Final Dry-Out and Project Completion
Once cleaning was complete, the drying equipment was repositioned to target newly exposed areas. By the next day, all materials had reached industry-standard dryness levels, and the home was officially ready for reconstruction.

At PuroClean of Del Cerro, we understand the stress and nightmares that are property damage. If you find yourself in such an unfortunate event, please don’t hesitate to give our team a call for professional restoration and mitigation services at (858)-869-1313. We are one team leading the PuroClean way.