24/7 Emergency Response (858) 566-7876

Seamless Partnerships With Insurance Agents Improve Services And Bottom Line

Let’s face it, property damage claims are a problem for everyone!  The owner doesn’t want it, the insurance company doesn’t want it, and the agent is stuck in the middle.  Because of our total-care approach, California-based insurance agents and homeowners consistently recommend PuroClean Emergency Services as a “trusted solution” following the reporting of possible property damage. When the property has an unquestionable emergency, contacting our offices can take out the costly delays associated with traditional claims reporting and response.  We are “The Paramedics of Property Damage” and respond immediately.  This results in faster emergency response and probable reduction in the cost of the claim.  After all, delaying a response for water damage increases the cost of the claim almost every time.  And even if this time is irrelevant, a partnership with agents in the San Diego area means that claims are processed with fewer problems and interruptions, and PuroClean is less costly most of the time.  This puts your policy holder back to normal in the least amount of time with the fewest complications and at the lowest cost.

But in many cases, uncertainties of the damage or situation delay the property owners action to open an insurance claim in a timely manner.  Maybe because of high deductibles, previous claim history, or just plain uncertainty about the problem causes them to procrastinate reporting a problem.  Or maybe they call the agent and the agent can’t determine if the issue is something worth a claim.  PuroClean Emergency Services is always there to check and advise.  We can typically determine the likely cause of the problem and estimate what it will take to put it back to normal.

PuroClean Emergency Services is approved for insurance work by virtually all insurance companies; we are a preferred services company by many of the nation’s largest insurance carriers.  Most claims are processed direct with your insurance company for the emergency services – we bill them direct. We use “insurance approved Xactimate” systems to streamline the claim processing and settlement.  This means your client can get their property back and return to their normal life routines with the least amount of inconvenience and stress.  No one wants a property damage incident.  But when it happens, PuroClean Emergency Services is there to help your customer and you!

Expert Restoration Service

PuroClean technicians are highly trained and certified, and use state-of-the-art equipment and techniques to effectively remediate property damage.

"Just wanted to tell you how very, very much we appreciate ALL you did for us, to help us get back into our house. Your caring attitude and ways added to your efficient and professional work, helped [...]

RELDA C

"Won't find a more honest, trustworthy group of professionals. As a Property Manager, I've had my fair share of water and mold remediation issues. Pat and his team are prompt, reliable, and will do [...]

NICK M

"Arrived promptly, explained what they would do, detailed and accurate quote, did what they said they were going to do on schedule. Job well done. Very clean and mindful of our home, saved undamaged [...]

LEE M

FAQ

How do you prepare for claims adjuster water-damage home visit?

Contact your insurance agent and/or adjuster and they will tell you everything you need to have ready to ensure the

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Why is water damage dangerous?

Floodwater that comes from outside and from sewage backups contains dangerous contaminants like viruses and bacteria. If the water isn’t

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Will my homeowners insurance cover water damage?

[VIDEO] Homeowners insurance provides coverage for damage that is sudden and accidental (such as water heater ruptures or pipe bursts).

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Can warranty cover water damage?

Warranties offer a variety of coverages. Check your warranty and/or call the “help” number for the company offering the warranty.

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Can I turn the equipment off at night to save money or to reduce noise?

It is important that you NOT turn the equipment off. The drying process is most effective and most efficient when

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