When it comes to managed properties, PuroClean Emergency Services is one of the most experienced restoration companies in San Diego. Property managers for residential and commercial properties have been calling us in for over a decade. Why? Because we know property managers face different challenges when it comes to property emergencies. Although the procedures may be the same for handling the damage, that’s about the only thing that is! From the initial contact from the tenant, everything else is unique with managed properties. Handling everything from the initial contact and communications with the tenant to “finalizing the incident” requires knowledge and experience. Processes are different; laws are different; communications is different; and virtually everything else completely through billing, filing insurance claims and reports, and even the simple paperwork is different. This is where PuroClean Emergency Service clearly leads the pack in industry experience. We have been partners with a very large family of property manager and property management companies since we started the business in 2007. We have learned about the very unique problems they deal with on a day to day basis and try to be a big asset in any emergency they face. We are long-time affiliate members of the National Association of Residential Property Managers in San Diego (NARPM) and participate in meetings and events as a respectful partner. We have been awarded recognition from them over several years and even received the “affiliate of the year” award in 2014.
Our goal is to “be the best asset a property manager has” when they face the challenges of keeping tenants happy and owners satisfied if a property emergency occurs. Each incident is unique! Flexibility, knowledge, and experience are required far beyond any other type of catastrophe. It is our job to make certain that communication is managed correctly, the requirements are met, and everyone is satisfied with the outcome. And on top of that, we have to get the property back to its pre-loss condition. All things we do very well.
"In addition to all of the kudos above which applies to the PuroClean professional service, we are of the opinion that they took prompt required professional action in order to prevent further severe [...]
"Just wanted to tell you how very, very much we appreciate ALL you did for us, to help us get back into our house. Your caring attitude and ways added to your efficient and professional work, helped [...]
"Won't find a more honest, trustworthy group of professionals. As a Property Manager, I've had my fair share of water and mold remediation issues. Pat and his team are prompt, reliable, and will do [...]
Absolutely! Our specialized equipment is made to run continuously without overheating or causing safety problems. Remember, we position the equipment
Yes. Water can cause swelling, warping, delamination, and joint line separation, but it is best to contact an emergency restoration
Homeowner’s insurance provides coverage for damage that is sudden and accidental (such as water heater ruptures or pipe bursts). However,
The first thing professionals do is remove damaged materials that will either be restored or discarded. Materials include baseboards, insulation,
Water damage can occur after natural disasters, such as thunderstorms or hurricanes that cause flooding, from pipe bursts, appliance malfunctions,