Water Damage Restoration in Santa Rosa

Get in touch with the experts at PuroClean of Santa Rosa, CA if your home floods or experiences other water damage. We’re available 24/7. Floods can result in water damage to homes, which may appear on the surface as a minor loss, but can quickly escalate into needless, extensive damage to both health and property. Timing is important to reducing further damage. PuroClean’s licensed and certified techs work compassionately, professionally and quickly to contain the water first. Call us today at (707) 538-1772!

Trust PuroClean of Santa Rosa, CA for your Water Damage Restoration

Our QuickDry systems is designed to dry affected structural materials and contents and in a timely and effective manner can include:

• A thorough assessment and inspection of the structure to determine what’s wet and how wet structural materials and contents are with infrared cameras and moisture meters.
• The removal of standing water.
• The application of specialized drying equipment.
• Daily inspections and monitoring until materials have reached their pre-loss condition and established drying goals.

Water Removal Process: PuroClean of Santa Rosa, CA‘s certified technicians strongly care for your property and belongings while making sure water damage, both seen and unseen, is restored.

Mold and Odor Removal: Water losses not handled and dried down quickly can lead to secondary damage such as microbial growth, as well as cause structural components to lose their integrity, potentially impact indoor air quality, and may ultimately result in compromised occupant health issues. PuroClean’s IICRC certified technicians follow industry standards to properly remediate mold that has infected and/or damaged and return the property to a pre-loss condition. Once a scope of remediation and repair has been established, they will implement engineering controls and containment to prevent cross-contamination to unaffected areas of a building utilizing negative pressure with HEPA air filtration devices. A remediation protocol is developed to remove contaminants by:

• The removal of compromised materials and contents per industry standards.
• A thorough cleaning using HEPA air filter devices and HEPA vacuums.
• A thorough cleaning of all surfaces with cleaning solutions that can include EPA registered disinfectants, followed by another HEPA vacuuming of all surfaces.

Many people use bleach to clean mold; however, this is an ineffective method as bleach does not kill the spores; it only bleaches them. PuroClean’s mission is to return your property to a safe and clean condition.

Odors are an indicator that something could still be wet. If something has a musty pungent odor it can indicate microbial issues that can create MVOC’s (microbial volatile organic compounds) and can cause health related issues. PuroClean’s approach is to follow industry standards to develop the right scope of repair for your business or home, which includes employing specialized equipment, cleaning practices, followed by recommending a clearance test to ensure your property has reached the desired goal.

Ongoing Communication: We strive to practice transparency so that everyone impacted are fully informed and able to make crucial decisions. Throughout your water damage in Santa Rosa, CA repair process, we ensure that you and your insurance provider are fully informed on all aspects of our work. We let you know what to expect and what you can and can’t do as we go along.

We understand the impact this has on you and your loved ones and will assist you with both compassion and minimal disruption to daily life. PuroClean of Santa Rosa, CA can be trusted to quickly and carefully respond to your Santa Rosa, CA water damage emergency 24/7 and to salvage your property as professionally as possible.

Our IICRC certified technicians accurately determine the extent of the water damage using state-of-the-science equipment and thoroughly restore damaged property by addressing both visible and invisible water damage. Every step of the way we will keep both you and your insurance broker in the loop on our progress.

PuroClean Emergency Flood and Related Water Damage Repair Services in Santa Rosa, CA

Water Damage Assessment:

• Our technicians will first conduct a thorough assessment, perform daily inspections and monitoring to develop drying strategies and answer: What’s wet, how wet is it, is it drying, and has it reached its dry standard.
• The assessment helps determine what damaged material may need to be removed due to structural integrity issues, damage not restorable, or contamination. Our goal is to dry all materials such as drywall, wood, carpet and padding, baseboards, furniture, insulation, furniture, upholstery, and more, providing they are not contaminated, or structurally compromised according to industry standards.

Santa Rosa, CA Emergency Water Extraction

We begin by strategically locating specially designed water removal equipment that will quickly get rid of standing water.

• After the water has been removed, any affected structures and property are relocated to be stored or thrown away. This first step takes place immediately and is performed using our commercial pumps. Our technicians start water removal immediately using our high tech commercial water pump machines. Upon the finishing of the water removal process, PuroClean will remove all damaged structures and/or belongings whether they are to be stored or discarded.
• The equipment will be removed upon completion and the PuroClean technicians will discard the water at another location.

Drying and Dehumidification

Areas needing dried and dehumidified are marked, isolated and prepped to undergo this process.

1. This procedure calls for all belongings to be removed to thoroughly complete the water removal.
2. Air moving machines will be located strategically in the most appropriate locations. The areas that contain the majority of the water will be the focus to pull out trapped water. Keep in mind, these machines are very loud.
3. Following this, the water will be sucked out by the air movers, which are specially designed to increase evaporation in the given space and create airflow so dehumidifiers can be most effective. All of the water pulled out is to be disposed of by the PuroClean technician in another location.
4. To ensure that everything is drying, your PuroClean technician will monitor moisture levels. Once moisture levels are normal, any removed items will be placed back to their original locations.

Final Cleaning Processes

Odors can form in a carpet that has been water damaged very easily due to soils and potentially from other issues such as mildew and may spread beyond the affected area to your entire home or business. PuroClean’s professional process of cleaning, deodorizing and spot removal will safely and effectively remove soils and organics that are odor-causing.

• Our technicians will begin with a complete inspection and dry vacuuming of your carpet.
• To properly repair the affected carpet, where needed, your furniture may require repositioning.
• Pre-treatments may be required for heavily soiled areas, spots, or pet odors.
• Post cleaning treatments can include textile or fiber protection, the cleaning of hard surfaces and contents that can help protect and prolong the value of your property.

PuroClean Santa Rosa, CA‘s Water Damage Dos and Don’ts

Water damage repair in Santa Rosa, CA is very important, but the safety of all parties is our top priority. Whether mitigating or restoring water damage, the following tips will help lower the risk of you suffering a setback due to a heavy rain, flood, faulty plumbing, leaking AC, or roof.

What You Should Do:

• Shut Off Your Water: Shut off the home’s water supply and call a plumber for repairs.
• Be Cautious: Floors may be slippery so be sure to watch your step. Also, watch for trip and fall hazards as well as for any exposed electrical wires.
• Remove Water: Mop up as much water as possible. In cool weather, open windows to speed drying; in hot weather, if safe, turn on your Air Conditioning.
• Upholstery should be propped up: All loose cushions and upholstered furniture should be propped up in a dry place.
• Remove obstacles – Remove rugs: Pick up wet rugs and remove any items that are sitting on the floor and could pose a treat when walking.
• Dry Storage Containers: Storage containers like wet suitcases and storage bins should be opened and dried in the sunlight if at all possible.
• Protect Valuables: Move any paintings and other art to a safe, dry place.
• Dry Wet Clothing: Quickly dry any wet garments. Hang leather goods and furs to dry at room temperature.
• Protect Your Furniture: Put aluminum foil or plastic under furniture legs on wet carpeting. Open (but do not force) drawers and cabinet doors to dry out interiors.
• Call PuroClean Immediately: Call PuroClean of Santa Rosa, CA. Our trained techs are highly skilled in Santa Rosa, CA water damage repair.

What You Should Not Do:

• Do not operate a vacuum cleaner: DON’T USE your basic household vacuum cleaner. You can use a wet vac or wet/dry vac that is created to handle water cleanup.
• Don’t Touch Plugs or Outlets: DO NOT PLUG OR UNPLUG any electrical appliances or touch anything that is plugged in already.
• Do not Operate Any Electrical Appliances: DO NOT TURN ON TVs, radios, computers, ceiling fans, or any electrical appliances while standing on wet carpets or floors, particularly concrete or tile floors.
• Don’t turn up the heat: keep interiors cool, as mold grows with heat and moisture.

Our Frequently Asked Questions

Below are the questions typically asked by our PuroClean customers:

What happens if I have a flood late at night and need assistance?

We at PuroClean of Santa Rosa, CA are open 24 hours a day, seven days a week, and will respond to your call for assistance at any time and on any day. We restore your property as if it were our own and will ensure the damage will be in a better state than it originally was. Call us now at (707) 538-1772.

What do I need to do to get a free estimate, or how much does it cost?

Call us now at (707) 538-1772 for a free estimate of our water damage services.

Does homeowners insurance cover flooding or water damage? Do you work with insurance companies to minimize the cost and hassle?

Homeowners insurance provides coverage for sudden and accidental damage (such as water heater ruptures or pipe bursts). However, flood damage, no matter the water source, is NOT covered by standard homeowners policies. Also, a standard homeowners insurance policy will not cover water damage that results from a lack of maintenance.