Water Damage Restoration in Albany

PuroClean of Schenectady, NY prides itself on the ability to respond quickly to water damage issues and emergencies in Schenectady, NY and surrounding areas. We understand that water damage can be caused by all sorts of events ranging from leaky faucets to something more significant like frozen or burst pipes. Your home is in good hands with our certified and trained technicians. Our goal here at PuroClean of Schenectady, NY is to prevent any further problems and avoid the risk of mold that could affect the structure of your home. Don’t hesitate to contact us anytime at (518) 362-2700.

Trust PuroClean of Schenectady, NY for your Water Damage Restoration

Our QuickDry systems is designed to dry affected structural materials and contents and in a timely and effective manner can include:

• A thorough assessment and inspection of the structure to determine what’s wet and how wet structural materials and contents are with infrared cameras and moisture meters.
• The removal of standing water.
• The application of specialized drying equipment.
• Daily inspections and monitoring until materials have reached their pre-loss condition and established drying goals.

The Water Removal Process: The PuroClean of Schenectady, NY has IICRC certified technicians that will ensure the water damage that is both visible and invisible is restored, while respectfully caring for your property and belongings.

Mold and Odor Removal: Water losses not handled and dried down quickly can lead to additional damage such as microbial growth, as well as cause structural components to lose their integrity, possibly impact indoor air quality, and may ultimately result in compromised occupant health issues. PuroClean’s IICRC certified technicians follow industry best practices to properly remediate mold that has infected and/or damaged and return the property to a pre-loss condition. Once a scope of remediation and repair has been determined, they will implement engineering controls and containment to prevent cross-contamination to unaffected sections of a building utilizing negative pressure with HEPA air filtration devices. A remediation protocol is developed to remove contaminants by:

• The removal of compromised materials and contents per industry standards.
• A thorough cleaning using HEPA air filter devices and HEPA vacuums.
• A thorough cleaning of all surfaces with cleaning solutions that can include EPA registered disinfectants, followed by another HEPA vacuuming of all surfaces.

A lot of people use bleach to clean mold; however, this is an ineffective approach as bleach doesn’t kill the spores; it only bleaches them. PuroClean’s mission is to return your property to a clean and safe condition.

Odors are an indicator that something could still be wet. If something has a musty pungent odor it can indicate microbial issues that can create MVOC’s (microbial volatile organic compounds) and can cause health related issues. PuroClean’s approach is to follow industry standards to develop the right scope of repair for your business or home, which includes employing specialized equipment, cleaning practices, followed by recommending a clearance test to ensure your property has reached the desired goal.

Ongoing Communication: PuroClean will work closely with you and your insurance provider throughout the Schenectady, NY water damage repair process, to ensure you both know what is transpiring, what you can expect and what you can do. At PuroClean of Schenectady, NY, we are always transparent to ensure that all parties involved are fully informed and making confident decisions.

It’s our mission to support you with as much compassion and little interruption to your everyday life, because we understand the trauma you are experiencing. PuroClean of Schenectady, NY can be counted on to respond to your Schenectady, NY water damage emergency with urgency and sensitivity 24 hours a day, 7 days a week, and to act with professional speed and kindness to restore your property.

We will stay in touch with you and your insurance broker throughout the entire process to make sure you are kept updated on the progress. State-of-the-science equipment is used by our certified technicians to accurately measure just how bad the water damage is and completely restore your home by removing visible and invisible water damage.

PuroClean Emergency Flood and Related Water Damage Repair Services in Schenectady, NY

Water Damage Assessment:

• Our technicians will first conduct a thorough assessment, perform daily inspections and monitoring to develop drying strategies and answer: What’s wet, how wet is it, is it drying, and has it reached its dry standard.
• The assessment helps determine what damaged material may need to be removed due to structural integrity issues, damage not restorable, or contamination. Our goal is to dry all materials such as drywall, wood, carpet and padding, baseboards, furniture, insulation, furniture, upholstery, and more, providing they are not contaminated, or structurally compromised according to industry standards.

Schenectady, NY Emergency Water Extraction

PuroClean will start by removing all unwanted water from your premises. We strategically use commercial grade water removal machines to remove the water as quickly as possible.

• Our advanced pumping machines will be immediately used to remove all standing water right away upon arrival. Your damaged belongings will be removed to be stored or discarded.
• The equipment will be removed upon completion and the PuroClean technicians will discard the water at another location.

Dehumidification and Drying

Once all areas requiring this process have been identified, they are isolated and prepped for drying and dehumidification.

1. To ensure this procedure can be completely performed, removal of belongings and upholstery will be necessary.
2. Air moving machines will be sat out around the premises strategically in the most appropriate locations. The areas that contain the majority of the water will be the focus to pull out trapped water. Please note, these machines are very loud.
3. During our dehumidification process, the water is pulled into the air by air movers, which are specially designed to increase evaporation in the given space and create airflow so dehumidifiers can be most effective. PuroClean technicians dispose of all the excess water in a different location.
4. PuroClean techs will put back any relocated items to their original location once moisture levels return to normal. The technicians monitor humidity levels closely during this process of drying to ensure proper drying is taking place.

Final Cleaning Processes

Odors can form in a carpet that has been water damaged very easily due to soils and potentially from other issues such as mildew and may spread beyond the affected area to your entire home or business. PuroClean’s professional process of cleaning, deodorizing and spot removal will safely and effectively remove soils and organics that are odor-causing.

• Our technicians will begin with a complete inspection and dry vacuuming of your carpet.
• To properly repair the affected carpet, where needed, your furniture may require repositioning.
• Pre-treatments may be required for heavily soiled areas, spots, or pet odors.
• Post cleaning treatments can include textile or fiber protection, the cleaning of hard surfaces and contents that can help protect and prolong the value of your property.

PuroClean’s Dos and Don’ts of Water Damage in Schenectady, NY

Although the repair of water damage in Schenectady, NY is a high priority, the safety of our customers and technicians is our most important goal. The following tips will help reduce risk of suffering setbacks due to a heavy rain, flood, roof leaks or faulty plumbing or AC units; regardless of whether you are mitigating or restoring water damage.

What You Should Do:

• Shut Off Water: Shut down the home’s water supply and call a plumber for repairs.
• Be very careful: Watch your step as floors may be slippery and wet. Keep a lookout for obstacles and any exposed wiring. USE CAUTION.
• Water removal: Mop as much water as possible. In cooler weather, open windows to help speed up the drying process and in hot weather, only if it’s safe to do so, put your A/C on.
• Upholstery should be propped up: All loose cushions and upholstered furniture should be propped up in a dry place.
• Manage Area Rugs and Obstacles: Remove any area rugs and pick up any items that may be sitting on the floor.
• Dry Storage Containers: Open any wet suitcases and storage boxes; and, if possible, dry them in the sun.
• Protect Your Valuables: Paintings, artwork, and any other valuables should be relocated to a safe, dry place.
• Dry Clothing: Quickly dry all articles of clothing. Hang fur and leather goods to dry at room temperature.
• Protect Furniture: Place aluminum foil or plastic wrap underneath furniture legs on wet carpeting. Open (but don’t force) drawers and cabinet doors to dry out the inside.
• Contact PuroClean ASAP: Call PuroClean of Schenectady, NY. Experienced technicians highly trained in Schenectady, NY water damage are waiting to come to you.

What Not To Do:

• Don’t Use a Vacuum Cleaner: Only use a wet vac, which is built to deal with water. DO NOT USE your normal household vacuum cleaner.
• Don’t mess with electrical outlets: DO NOT plug or unplug any electrical cords or outlets and don’t touch anything that is already plugged in.
• DO NOT USE APPLIANCES: DO NOT USE TVs, radios, computers, ceiling fans, or any other electrical appliances while you are standing on wet carpets or floors, particularly concrete or tile floors.
• Don’t turn up the heat: keep interiors cool, as mold grows with heat and moisture.

Our Frequently Asked Questions

Below are the questions typically asked by our PuroClean customers:

What happens if I have a flood late at night and need assistance?

We at PuroClean of Schenectady, NY are open 24 hours a day, seven days a week, and will respond to your call for assistance at any time and on any day. We restore your property as if it were our own and will ensure the damage will be in a better state than it originally was. Call us now at (518) 362-2700.

What do I need to do to get a free estimate, or how much does it cost?

Call us now at (518) 362-2700 for a free estimate of our water damage services.

Does homeowners insurance cover flooding or water damage? Do you work with insurance companies to minimize the cost and hassle?

Homeowners insurance provides coverage for sudden and accidental damage (such as water heater ruptures or pipe bursts). However, flood damage, no matter the water source, is NOT covered by standard homeowners policies. Also, a standard homeowners insurance policy will not cover water damage that results from a lack of maintenance.