PuroClean of Lansdale 
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What You Need to Know Right Now
If you have water damage in Abington, PA and you need to file an insurance claim, here is the short version: document the damage immediately, contact a certified restoration company within the first hour, and make sure your provider works directly with your insurer. PuroClean of Lansdale offers 24/7 emergency response, insurance assistance, and full-service restoration; from water extraction to complete reconstruction. They serve Abington and surrounding Montgomery County communities. Call (267) 834-5900 now if you are facing an active emergency.
Why Water Damage Hits Abington Homes Hard
Picture this: it is 2 a.m. and you hear a strange sound from your basement. You go downstairs and find three inches of standing water creeping toward your water heater. Your heart sinks. In the next five minutes, you will make decisions that determine how much of this loss your insurance company covers; and how quickly your family gets back to normal.
Abington Township, PA sits in a region where wet winters, summer thunderstorms, and aging residential infrastructure create a perfect environment for water damage. Many homes in Abington were built between the 1940s and 1970s; decades before modern waterproofing standards. Add in the region’s clay-heavy soil, which resists drainage, and you have a community that sees more than its fair share of flooded basements, burst pipes, and roof leaks.
The good news? Getting the best insurance claim restoration in Abington does not have to be a nightmare. With the right steps and the right water damage restoration service provider on your side, you can recover fully; financially and physically.
Step 1: Stop the Source and Protect Yourself
Before anything else, cut off the water supply. If a pipe has burst, shut off the main water valve. If it is a roof leak during a storm, do not try to climb up in the dark; focus on containing the water indoors with buckets and towels.
Turn off electricity to any rooms with standing water. Water and live electrical current are a deadly combination. If you cannot safely reach your breaker panel, call your utility company.
Do not use household fans to try and dry things out on your own. It sounds counterintuitive, but improper drying can push moisture into walls and sub-flooring, creating hidden mold growth that shows up weeks later and costs far more to fix.
Step 2: Document Everything Before Anyone Touches It
This step is where most homeowners lose money on their insurance claim. Before you move furniture, pull up carpet, or use a shop vac, take photos and video of everything.
Document: Every affected room, every item on the floor, every stained wall, every wet ceiling tile. Use your phone and timestamp the footage. This visual record is your first line of evidence when your adjuster reviews the claim.
Write down the time you discovered the damage, what you believe caused it, and a quick list of every item visibly affected. The more thorough your initial record, the smoother your water damage restoration insurance claim process will be.
For more on protecting your property from the very start, read our detailed guide on emergency water damage mitigation.
Step 3: Call a Trusted Local Restoration Provider Immediately
Time is money with water damage; literally. The Institute of Inspection, Cleaning, and Restoration Certification (IICRC) notes that mold can begin forming within 24 to 48 hours of water exposure. Every hour you wait is another hour for structural damage to deepen.
When searching for water damage restoration services near me in Abington, look for a company that is:
• Available 24 hours a day, 7 days a week
• IICRC-certified with documented training
• Experienced working directly with insurance companies
• Locally based, so response times are measured in minutes; not hours
PuroClean of Lansdale checks every one of these boxes and dispatches certified technicians to Abington and surrounding communities around the clock. You can reach them at (267) 834-5900 or submit a contact request online.
Step 4: Understand What Your Insurance Policy Actually Covers
This is the part most homeowners skip until it is too late. Standard homeowners insurance policies in Pennsylvania typically cover sudden and accidental water damage; like a burst pipe or an appliance that fails overnight. They do not typically cover flooding from external sources, such as a river overflowing, unless you have a separate flood insurance policy through the National Flood Insurance Program (NFIP).
Common covered losses include: burst pipes, appliance failures, accidental overflows, roof damage from storms, and sewer backup (if you have a rider).
Common exclusions include: gradual leaks, poor maintenance, and rising groundwater.
Read your policy’s declarations page carefully. Pay attention to your deductible, your coverage limits for personal property, and whether you have extended dwelling coverage. If you are 2unsure, your restoration provider can help you interpret the relevant sections.
For a deeper dive into how water damage policies work, the Insurance Information Institute (III) offers reliable, non-commercial guidance at iii.org.
Step 5: Let Your Restoration Team Communicate with Your Adjuster
One of the biggest advantages of working with a professional water damage restoration service provider is that they know how to speak the adjuster’s language. Insurance adjusters work with technical documentation; moisture readings, psychrometric logs, drying reports, and itemized loss inventories. An experienced restoration company prepares all of this for you.
PuroClean’s technicians document scope of loss using industry-standard software, produce detailed drying logs updated daily, and can attend your adjuster’s inspection if needed. This kind of professional coordination consistently leads to faster claim approvals and fewer disputes.
You can also check insurance claim restoration reviews to see how other Abington-area homeowners have rated their experience navigating claims alongside a restoration partner. Look for patterns in responsiveness, thoroughness of documentation, and willingness to go to bat for the client.
Step 6: The Drying and Remediation Phase Explained
Once your claim is moving and the adjuster has documented the loss, the real restoration work begins. Here is what a professional drying process looks like from the inside:
• Day 1: Water extraction using commercial truck-mounted or portable units. Industrial air movers and dehumidifiers are placed throughout the affected areas.
• Days 2-4: Daily moisture readings are taken with thermal imaging cameras and pin-type moisture meters. Equipment is adjusted based on the data.
• Days 4-7: Affected materials that cannot be saved; such as saturated drywall, soaked insulation, and buckled sub-flooring; are carefully removed.
• Final inspection: A post-drying verification confirms all readings are within acceptable moisture levels before reconstruction begins.
If mold is detected at any point, PuroClean’s environmental hazard remediation team steps in to contain and eliminate it before it spreads. Learn more about what that process looks like in our mold remediation guide.
You can also read about how our team approached a similar water loss in our water damage restoration guide for Abington.
Step 7: Reconstruction and Getting Your Property Back to Normal
Once everything is dry and clean, it is time to rebuild. Many homeowners do not realize that a full-service restoration company handles reconstruction too; you do not have to hire a separate contractor.
PuroClean’s reconstruction services cover:
• Drywall replacement and painting
• Flooring installation; hardwood, tile, carpet, and laminate
• Cabinetry and trim restoration
• Structural repairs to joists, beams, and sub-flooring
• Storm and fire damage restoration when multiple perils are involved
The goal is to return your property to its pre-loss condition; or better. All work is completed with insurance-grade documentation so your adjuster can verify completion and release final payment.
See related restoration work we have done nearby in our Willow Grove water damage restoration blog and our Blue Bell restoration guide.
PuroClean’s Certified Priority Response (CPR) Program
If you are a property manager, insurance agent, or business owner in Abington, PuroClean’s Certified Priority Response (CPR) Program was built specifically for you.
The CPR Program is designed to reduce claim costs and increase client satisfaction through:
• Strict certification standards for all technicians and supervisors
• Clear, pre-agreed protocols that eliminate guesswork mid-job
• Mutually agreed-upon scope pre-approvals; so no billing surprises
• 24/7 easy access to the same local team every time you call
PuroClean partners with major insurance carriers and contractor networks including Choice Hotels, Nationwide, Encompass, Alacrity Services, Vericlaim Repair Solutions, Crawford Contractor Connection, and Nexxus. If your carrier works with any of these networks, there is a good chance PuroClean is already an approved vendor for your policy.
For commercial clients who need mold remediation alongside their insurance claim, our commercial mold remediation resources can give you a realistic picture of what to expect.
Who We Serve in Abington and the Greater Montgomery County Area
PuroClean of Lansdale provides the best insurance claim restoration in Abington and throughout Montgomery County. Their service area includes Ambler, Blue Bell, Center Square, Fort Washington, Harleysville, Horsham, Kulpsville, Lansdale, Maple Glen, Montgomeryville, North Wales, Prospectville, Roslyn, Schwenksville, Skippack, Spring House, Spring Mount, Willow Grove, and Woxall.
They serve residential homeowners, commercial property managers, and insurance agents who need a reliable, pre-certified restoration partner on speed dial.
Follow PuroClean of Lansdale on Facebook, Instagram, LinkedIn, and X (Twitter) for local tips and updates.
Leave a review or find directions using Google Maps.
How long does an insurance claim restoration take in Abington?
It depends on the severity of the damage. Minor water losses; like a small appliance leak; can be resolved in 3 to 5 days. Larger losses involving multiple rooms may take 2 to 4 weeks. Your restoration provider and adjuster will give you a timeline based on the specific scope.
Does PuroClean work directly with my insurance company?
Yes. PuroClean’s team documents the loss in detail and communicates directly with your adjuster throughout the process. Many clients report that having a professional restoration partner significantly reduces back-and-forth with the insurance company.
What if my claim gets denied?
A denial is not always final. First, review the denial letter to understand the specific reason. Common grounds for denial include pre-existing damage, gradual leaks, or inadequate documentation. A detailed restoration report from PuroClean can sometimes be used to appeal a denial. You can also consult a public adjuster for additional advocacy.
Can PuroClean help with mold discovered during restoration?
Absolutely. Environmental hazard remediation; including mold removal; is one of PuroClean’s core services. If mold is found during the drying process, it is addressed as part of the overall restoration scope and documented for your insurer.
Is there a cost for the initial assessment?
PuroClean provides emergency response and initial assessment to evaluate the extent of damage. Contact (267) 834-5900 to connect with the team directly.
Final Thought
Water damage is stressful enough on its own. Navigating an insurance claim on top of it can feel like a second disaster. But here is the truth: with the right restoration partner; one who documents thoroughly, communicates professionally, and responds immediately; most Abington homeowners recover fully without losing money in the process.
So here is the question worth sitting with: when the next storm hits or the next pipe bursts in your Abington home, will you already know who to call?
Save this number now: (267) 834-5900. And if you want to be fully prepared before disaster strikes, start with our guide on 10 ways to prevent water damage.
PuroClean of Lansdale 