PuroClean is a Preferred Provider for Top Insurance Companies Nationwide

PuroClean Hampstead, NC is the go-to property emergency service provider for insurance professionals, claims adjusters, and agents who need reliable, 24/7 support for their customers. Certified by the Institute of Inspection, Cleaning, and Restoration Certification (IICRC), we offer a network of over 475 North American offices, backed by a strong commitment to quality assurance and training. Our personalized approach to property damage emergencies is designed to save both time and money for insurance providers and their clients.

As “The Paramedics of Property Damage™,” PuroClean’s highly trained technicians in Hampstead, NC specialize in emergency property restoration, delivering exceptional service with professionalism and empathy during stressful situations.

Whether dealing with water, fire, mold, or biohazard damage, our experts respond swiftly, taking all necessary steps to restore properties to pre-loss conditions. With just one call, you can count on PuroClean Hampstead, NC to handle every aspect of property recovery with care and respect.

When your clients experience property damage in Hampstead, NC, PuroClean is ready to step in, providing compassionate and effective service from start to finish. We ensure that your clients’ needs are met quickly, professionally, and with the utmost respect for their circumstances.

Our team’s commitment to excellence makes PuroClean the trusted partner for insurance professionals across North America. We are proud to serve your clients in Hampstead, NC and help you resolve claims with ease.

Relentless Customer Service

Call us today and we'll connect you with a PuroClean franchise owner in your area.

Certified Priority Response

PuroClean’s Certified Priority Response (CPR) Program is designed to streamline the claims process, reduce costs, and enhance customer satisfaction. Our program follows strict certification standards and clear protocols, ensuring quick, efficient, and cost-effective service every time.

Our goal is to provide 24/7 easy access, then respond quickly, efficiently, and cost-effectively, every time!

  • Loss Assignment: Assign a loss electronically or through our National Call Center at 888-775-9733.
  • Rapid Contact: A CPR-certified PuroClean office will make contact within 60 minutes of receiving the assignment.
  • On-Site Inspection: A PuroClean representative will perform an inspection within 4 hours of assignment notification.
  • Status Updates: An updated status report will be provided within 24 hours of the site inspection, utilizing real-time data through our PuroMetrix™ claims management system.
  • Comprehensive Documentation: Within 48 hours of job completion, the CPR-certified PuroClean office will submit a complete package of supporting documentation for the claim.

Get the Results You Need.

Partner with PuroClean!

Increased customer retention and reduced loss expenses are key elements that make partnering with PuroClean the right property restoration company for your claims department. Relentless, as well as results – will prove to save you time AND money when you choose PuroClean. Call one of our Business Development team members today to start a relationship and build your national account program.

 

Call: (910) 787-1881 to speak to a business development specialist or email us at [email protected]

Priority Response

PuroClean utilizes PuroLogic — a claims management system as part of our Certified Priority Response (CPR) program for loss notice assignment, job data collection, and reporting back to the insurance company, adjuster or claims manager. This system allows all our offices to run their business efficiently while providing the superior customer experience PuroClean clients have come to trust.

The first notice of loss comes into our National Call Center at 800-775-7876, which is then entered into PuroLogic and assigned to the closest CPR-certified PuroClean office. The certified PuroClean office then manages that job using PuroLogic to provide the insurance client access to data in real-time as job information is uploaded to the system both from the office and in the field using handheld tablets. The system shows moisture readings and mapping, photos, and job diary documentation, as well as digital customer signature, captures. PuroLogic can also easily be used for centralized billing for regional and national clients.

We Have Trained Over 20k Experts

THROUGH THE PUROCLEAN FRANCHISE NETWORK

Did you know that at PuroClean we love to help insurance agents stay current with their certifications? That’s one of the many benefits you’ll find while working with PuroClean. We are experts in restoration and offer continuing education courses for insurance agent so you can stay current. Over the years, we have trained thousands of agents like you, and now more PuroClean locations than ever are offering CEs.

Find out what courses are being offered in your area.

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PuroClean’s training center, the PuroClean Academy, is one of the most state-of-the-art facilities in the country for our industry. Here, PuroClean franchise owners and their employees have the opportunity to earn certifications from the Institute of Inspection, Cleaning and Restoration Certification (IICRC), the restoration industry’s top standard-writing agency. PuroClean also provides a unique opportunity for insurance companies to train in our facility to ensure their employees and others in the industry receive relevant and up to date hands-on training to better assist their customers.

The PuroClean Academy includes an IICRC-approved Applied Structural Drying (ASD) facility we affectionately call our “Flood House”. It is the focal point of real-life practical instruction. One of only 24 in the world, this is the premier ASD facility in the nation and assists us in providing the highest level of training for our franchise owners.

Partner with Experts in Restoration Services

At PuroClean, we take pride in making our partners look good. Our technicians are highly trained and certified, they use state-of-the-art equipment and techniques to effectively remediate property damage. Our many years of experience working with industry leaders like you, help us understand your needs and allow us to provide timely and detailed documentation so you can complete your files seamlessly.

Call: (910) 787-1881 to speak to a business development specialist or email us at [email protected]

FAQ

What is involved in reconstruction?

Reconstruction may involve electrical, drywall, carpentry, or painting, flooring, cabinetry, roofing, permit acquisition, replacement or installation, project management or inspections and will depend on the scope of work to be [...]

Why should I consider using PuroClean for reconstruction?

The Professionals at PuroClean are the best option for reconstruction services because we understand the scope of the work to be done after water, fire, mold or biohazard emergency services [...]

Do I need to have a permit for deconstruction services?

A permit may be required based on your city and the scope of work. [...]

Why should I consider using PuroClean for reconstruction?

The Professionals at PuroClean are the best option for reconstruction services because we understand the scope of the work to be done after water, fire, mold or biohazard emergency services [...]

What is involved in reconstruction?

Reconstruction may involve electrical, drywall, carpentry, or painting, flooring, cabinetry, roofing, permit acquisition, replacement or installation, project management or inspections and will depend on the scope of work to be [...]