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Do I need to get an estimate first?

We use the same pricing and estimating software used by most insurance companies.  Mitigation estimates/invoices are almost always completed AFTER the work is done.  In a mitigation situation, it can […]

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Should I wait on my adjuster to get started?

Part of your insurance policy outlines property owner responsibility during a property loss.  The insurance company wants property owners to take any necessary steps to prevent further damage.  This may […]

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If I cannot stay in my home, who will pay for me to stay somewhere else?

If you cannot remain functional in your home during mitigation and/or repairs, your insurance company should cover your lodging and meals while away from home.  Please talk with your adjuster […]

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What are the steps you will take after coming to look at the damage?

With fire damage, it is critical to move fast in order to prevent further damage.  First steps could be to secure the property from intrusion by wildlife, curious neighbors, or […]

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What if I work every day and you have to be here?

One of our company core values is integrity.  Every employee must act with integrity in order to be a part of our team.  Everyone is background checked at their time […]

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Who is going to put my property back together?

The final step in putting your property back together is the repair.  If you know you would like for us to consider doing repairs or if you have any questions […]

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What about my furniture and belongings?

Sometimes contents are damaged during a fire loss.  If your contents are damaged or affected by water or fire, we will pack and remove to be cleaned or stored.  This […]

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Can I stay here while you work?

In most circumstances, the property will be very uncomfortable, unsafe, or simply uninhabitable for occupants.  Some of the equipment and products used to clean or dry the structure after fire […]

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How long will this take?

Mitigation is the cleaning, drying, and necessary deconstruction of a property after being affected by fire or water damage.  The time frame for completion of the mitigation will vary greatly […]

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Can I do the work myself?

Working in your own home is always an option.  However, it is important to remember that a professional mitigation company will have the knowledge and equipment to properly restore your […]

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