24/7 Emergency Response (864)285-3530

Do I need to get an estimate first?

We use the same pricing and estimating software as most insurance companies.  Mitigation estimates/invoices are almost always completed AFTER the work is done.  In a mitigation situation, it can be […]

Read more

Should I wait on my adjuster to get started?

Part of your insurance policy outlines property owner responsibility during a property loss.  The insurance company wants property owners to take any necessary steps to prevent further damage.  This may […]

Read more

If I cannot stay in my property, who will pay for me to stay somewhere else?

If you cannot remain functional in your property during mitigation and/or repairs, your insurance company may cover your lodging and meals while away from property.  Please talk with your adjuster […]

Read more

What if the equipment shuts off? What do I do?

If you find that some of the equipment is not powered on, please contact us at the office.  If it is after hours, we may advise you that it will […]

Read more

Who is my point of contact during this process?

You may communicate with the client manager or project manager who comes to your property or business.  They will be managing the initial cleaning and drying of your property.  You […]

Read more

What if I work every day and you have to be here?

One of our company core values is integrity.  Every employee must act with integrity in order to be a part of our team.  Everyone is background checked at their time […]

Read more

How can I be sure mold isn’t going to grow?

Once the water is removed and high moisture levels are reduced, mold will be less likely to grow on building materials.  We will treat all affected areas with an antimicrobial […]

Read more

Who is going to put my property back together?

The final step in putting your property back together is the repair.  This process may take longer than you would prefer, but it must be done in a certain order […]

Read more

What about my furniture and belongings?

Sometimes contents are damaged during a water loss.  These damages must be discussed with your adjuster to determine replacement or repair coverage.  During the mitigation process it will get hot […]

Read more

Can I stay here while you work?

Yes, but some of the equipment used to dry the structure after water damage will make the environment in your property very dry, hot, and loud.  You may find it […]

Read more