PuroClean: The Preferred Choice for Insurance Professionals

PuroClean is the preferred provider of restoration services for insurance agents nationwide. Available 24/7, we offer a full suite of services designed to meet the needs of insurance professionals, claims adjusters, and agents seeking reliable and efficient property damage restoration for their customers.

Nationwide Network and Certified Expertise

With a North American network of over 475 offices and IICRC certification, PuroClean provides comprehensive coverage and adheres to the highest industry standards. Our quality assurance and training programs ensure consistent, high-quality service across all locations. This personalized approach to property damage emergencies translates to significant time and cost savings for our insurance partners.

Compassionate Care During Difficult Times

PuroClean’s “Paramedics of Property Damage™” are highly trained experts who deliver exceptional service with empathy and respect. We understand the emotional distress property emergencies can cause, and we treat home and business owners with compassion and professionalism during these trying times.

A Trusted Partner for Swift and Complete Restoration

With just one call, PuroClean’s expert technicians respond swiftly and efficiently to mitigate damage and restore properties to their pre-loss condition. We are committed to exceeding customer expectations and providing peace of mind to both our insurance partners and their clients. PuroClean: Your trusted partner for reliable and compassionate property damage restoration.

Relentless Customer Service

Call us today and we'll connect you with a PuroClean franchise owner in your area.

Certified Priority Response

PuroClean’s Certified Priority Response (CPR) Program combines strict certification standards, clear protocols, and pre-approved scopes to reduce claim costs while maximizing satisfaction.

With 24/7 availability and rapid deployment, we ensure efficient, cost-effective response every time, delivering consistent results that protect both property and bottom line.

The CPR Process

  • Assign losses electronically or via our National Call Center at 800-775-7876
  • Expect contact from a CPR-certified PuroClean office within 60 minutes of assignment
  • On-site inspection by a CPR-certified representative within 4 hours of assignment
  • Updated status report within 24 hours of site inspection, powered by PuroMetrix™ claims management system
  • Complete supporting documentation package transmitted within 48 hours of job completion

Get the Results You Need.

Partner with PuroClean!

Increased customer retention and reduced loss expenses are key elements that make partnering with PuroClean the right property restoration company for your claims department. Relentless, as well as results – will prove to save you time AND money when you choose PuroClean. Call one of our Business Development team members today to start a relationship and build your national account program.

 

Call: (703) 334-0410 to speak to a business development specialist or email us at [email protected]

Priority Response

PuroClean utilizes PuroLogic — a claims management system as part of our Certified Priority Response (CPR) program for loss notice assignment, job data collection, and reporting back to the insurance company, adjuster or claims manager. This system allows all our offices to run their business efficiently while providing the superior customer experience PuroClean clients have come to trust.

The first notice of loss comes into our National Call Center at 800-775-7876, which is then entered into PuroLogic and assigned to the closest CPR-certified PuroClean office. The certified PuroClean office then manages that job using PuroLogic to provide the insurance client access to data in real-time as job information is uploaded to the system both from the office and in the field using handheld tablets. The system shows moisture readings and mapping, photos, and job diary documentation, as well as digital customer signature, captures. PuroLogic can also easily be used for centralized billing for regional and national clients.

Get the Inside Scoop

Sign up to be notified of new CEs, industry events and more

PuroClean’s training center, the PuroClean Academy, is one of the most state-of-the-art facilities in the country for our industry. Here, PuroClean franchise owners and their employees have the opportunity to earn certifications from the Institute of Inspection, Cleaning and Restoration Certification (IICRC), the restoration industry’s top standard-writing agency. PuroClean also provides a unique opportunity for insurance companies to train in our facility to ensure their employees and others in the industry receive relevant and up to date hands-on training to better assist their customers.

The PuroClean Academy includes an IICRC-approved Applied Structural Drying (ASD) facility we affectionately call our “Flood House”. It is the focal point of real-life practical instruction. One of only 24 in the world, this is the premier ASD facility in the nation and assists us in providing the highest level of training for our franchise owners.

Partner with Experts in Restoration Services

At PuroClean, we take pride in making our partners look good. Our technicians are highly trained and certified, they use state-of-the-art equipment and techniques to effectively remediate property damage. Our many years of experience working with industry leaders like you, help us understand your needs and allow us to provide timely and detailed documentation so you can complete your files seamlessly.

Call: (703) 334-0410 to speak to a business development specialist or email us at [email protected]

FAQ

What is involved in reconstruction?

Reconstruction may involve electrical, drywall, carpentry, or painting, flooring, cabinetry, roofing, permit acquisition, replacement or installation, project management or inspections and will depend on the scope of work to be [...]

What is Reconstruction?

Reconstruction is the work done to repair damages from fire, flood, or other catastrophic events. [...]

Why should I consider using PuroClean for reconstruction?

The Professionals at PuroClean are the best option for reconstruction services because we understand the scope of the work to be done after water, fire, mold or biohazard emergency services [...]

Why should I consider using PuroClean for reconstruction?

The Professionals at PuroClean are the best option for reconstruction services because we understand the scope of the work to be done after water, fire, mold or biohazard emergency services [...]

Do I need to have a permit for deconstruction services?

A permit may be required based on your city and the scope of work. [...]