Key Takeaways

  • Understand all potential sources of water damage in Portsmouth, New Hampshire, including flooding, plumbing malfunctions, and seasonal storms. Act quickly to deal with both visible and hidden damage.
  • Coastal risks matter: The Piscataqua River, high tides, intense rain, and snowmelt increase flood risk in both homes and businesses.
  • Turn off water, document the damage, and call PuroClean of Strafford County for fast restoration response—available 24/7.
  • Total restoration includes more than water removal: Proper drying, structural repair, sanitization, and mold prevention are essential.
  • Know local codes and historic building rules: Portsmouth has strict preservation standards—PuroClean understands how to comply.
  • Stay proactive with inspections, gutter cleanings, and drainage system maintenance to prevent future water issues.
  • We’re equipped for Portsmouth’s multi-story properties: As one of the few companies in New Hampshire with a portable carpet machine, we’re prepared for upper-floor access, apartment move-outs, and commercial cleanings. We even work after hours to keep your operations running smoothly.

PuroClean – On The Move in Portsmouth, New Hampshire

Welcome to PuroClean of Strafford County, your trusted provider for property damage restoration in Portsmouth, NH. Whether you’re experiencing water damage, fire damage, mold issues, or a biohazard emergency, our team is here to help you restore your property to pre-loss condition.

Portsmouth is one of the most commercially active areas in the state, and it’s no surprise that we receive more multi-level restoration calls from this city than any other. From upper-story water extractions in historic buildings to carpet cleanings during weekend move-outs, our team is equipped and ready. We’re one of the only restoration companies in New Hampshire with a portable carpet cleaning unit, making us uniquely positioned to serve Portsmouth’s downtown apartments, office spaces, and commercial tenants.

We work directly with homeowners, business owners, property managers, and facility operators. With after-hours service availability and flexible scheduling, we minimize disruptions to your life or operations—restoring your space when it’s most convenient for you.

About PuroClean of Strafford County

PuroClean of Strafford County has proudly served Portsmouth and neighboring communities since 2017. Led by New Hampshire native Tyson Bostrom, our company is known for its commitment to excellent service and rapid response. Tyson and his team bring deep industry knowledge, local insight, and IICRC-certified restoration expertise to every job.

We understand the stress that water or fire damage can bring—especially when dealing with insurance companies, tenants, or municipal regulations. That’s why our Portsmouth team provides:

  • 24/7 emergency response
  • Clear documentation for insurance claims
  • Fast access to job sites, even in upper-floor units
  • Local knowledge of city code, zoning, and historic building compliance
  • Ongoing support through the entire restoration process

Whether you’re a business owner with a pipe burst on Market Street or a renter dealing with mold in a top-floor apartment, we’re here for you—day or night.

Services Offered in Portsmouth, NH

We offer a full range of property damage restoration services for homes and businesses across Portsmouth. These include:

  • Water Damage Restoration
  • Fire and Smoke Damage Restoration
  • Mold Remediation
  • Biohazard Cleanup
  • Emergency Carpet Extraction (including upper-story units)
  • Post-move-out sanitation and drying for apartment transitions
  • After-hours and weekend services for commercial spaces

Water Damage Restoration in Portsmouth, NH

Portsmouth’s coastal location and historical infrastructure bring unique challenges when it comes to water damage. Whether you’re dealing with a pipe burst in a commercial building, flooding in a basement apartment near the river, or sewage backup from aging systems, our team at PuroClean of Strafford County is equipped to respond fast—and restore thoroughly.

We frequently respond to calls throughout downtown Portsmouth, Pease Tradeport, and multi-story buildings along Congress and State Street. As one of the only restoration companies in New Hampshire with a portable carpet cleaning and water extraction machine, we specialize in hard-to-access locations, upper floors, and commercial properties that can’t accommodate traditional truck-mounted systems.

We also understand that many Portsmouth tenants and business owners prefer after-hours or weekend restoration service to avoid disrupting their operations or living space. That’s why we offer flexible scheduling and 24/7 emergency response—on your terms.

Our Water Damage Restoration Process:

1. Emergency Contact & Rapid Response
When you call our Portsmouth office, we dispatch our team immediately—usually arriving within 30 to 60 minutes to assess the damage.

2. Water Damage Assessment
We conduct a thorough inspection of your Portsmouth property, identifying the water source, type of contamination, and which materials are affected.

3. Water Extraction
Using commercial pumps and our portable extraction unit, we remove all standing water from floors, walls, and carpets—whether on the ground floor or the fourth floor. We also handle sewage overflows and black water situations.

4. Structural Drying & Dehumidification
We strategically place high-powered air movers and industrial dehumidifiers throughout the space. Our team uses thermal imaging and moisture meters to track hidden moisture, especially in older Portsmouth buildings where water may travel behind layers of lath, plaster, or subfloor.

5. Cleaning & Sanitizing
All salvageable structures, surfaces, and belongings are cleaned and treated with antimicrobial agents to stop the spread of bacteria and prevent mold growth.

6. Restoration & Repairs
Whether it’s minor drywall patching or full-scale reconstruction, we’ll bring your space back to its original condition. We source materials that match your property’s look and historic details wherever applicable.

7. Final Inspection
We walk through the site with you to confirm everything is dry, safe, and ready for re-occupancy.

Unique Portsmouth Water Risks We Address:

  • Flooding from the Piscataqua River and harborfront properties during high tide and storm surges
  • Snowmelt and drainage backups in late winter that overwhelm older systems
  • Frequent pipe bursts in older residential and commercial buildings, especially during freeze-thaw cycles
  • Sewage overflows and sump pump failures in downtown basements and apartment units
  • Humidity buildup in tightly sealed multi-story buildings, increasing mold risk

We’ve restored everything from historic brick walk-ups to modern co-working offices—and everything in between.

Insurance Coordination Made Simple

We work directly with all major insurance providers and can help you document the damage, understand your coverage, and navigate your claim. Whether you’re a homeowner, tenant, or commercial landlord, we’re here to make the restoration process as seamless as possible.

Mold Remediation in Portsmouth, NH

Mold is a serious concern for Portsmouth property owners, especially given the city’s high humidity, proximity to water, and seasonal fluctuations. Whether it’s in a waterfront condo, an office suite at Pease, or a top-floor apartment without proper ventilation, unchecked moisture can lead to rapid mold growth that threatens both health and property value.

Portsmouth’s aging infrastructure and tightly sealed buildings create environments where hidden moisture becomes trapped behind walls or in crawl spaces. The result? Mold that quietly spreads—sometimes long before it’s visible.

At PuroClean of Strafford County, we’re trained in EPA and IICRC standards for mold remediation. Our technicians use advanced equipment, expert containment procedures, and thorough moisture tracking to stop mold at the source and prevent its return.

Our Mold Remediation Process:

1. Mold Inspection & Assessment
We begin by thoroughly inspecting your Portsmouth property, including behind walls, beneath flooring, and inside ventilation systems. Using moisture meters and infrared cameras, we identify where mold is hiding—and why.

2. Containment Setup
We install containment barriers and negative air pressure systems to stop mold spores from spreading to unaffected areas of your home or business.

3. Air Filtration
HEPA-grade air scrubbers remove airborne mold spores and maintain safe indoor air quality while we work.

4. Mold Removal
Contaminated materials—such as drywall, insulation, or carpet—are safely removed according to industry guidelines. We take special care in historic buildings where structural preservation is key.

5. Cleaning Contents & Belongings
Furniture, documents, and personal items affected by mold are carefully cleaned and deodorized using safe and effective methods.

6. Addressing Moisture Sources
We identify and correct the underlying moisture problem. This might include poor insulation, failing HVAC, leaky windows, or improper drainage—issues we frequently see in Portsmouth homes and businesses.

7. Reconstruction & Prevention
After removal, we rebuild affected areas using mold-resistant materials where possible and apply preventative coatings to inhibit regrowth.

8. Final Inspection
We return to ensure mold levels have been reduced to safe levels, using post-remediation testing when needed.

Fire Damage Restoration in Portsmouth, NH

When fire strikes a property in Portsmouth, the damage often goes beyond what the eye can see. Smoke, soot, and water from firefighting efforts can cause long-term structural and health issues if not handled properly—and fast. Add Portsmouth’s high humidity and salty coastal air into the mix, and the risk of corrosion and secondary damage increases dramatically.

PuroClean of Strafford County understands the urgency, complexity, and sensitivity of restoring fire-damaged homes and businesses. Whether it’s a historic home near Strawbery Banke or a commercial kitchen downtown, we have the equipment, training, and local knowledge to fully restore your space with care.

Our Fire Damage Restoration Process:

1. Emergency Pre-Cleaning
Our team quickly secures your Portsmouth property by boarding up windows, tarping damaged roofs, and stabilizing structures to prevent further loss.

2. Damage Assessment
We evaluate and document the full scope of fire, smoke, and water damage—including potential corrosion in metal systems due to Portsmouth’s salty sea air.

3. Soot & Smoke Removal
Using industry-leading air scrubbers, fogging systems, and cleaning agents, we remove soot and smoke residue from surfaces, ductwork, and porous materials. This includes HVAC systems that may have recirculated smoke throughout your space.

4. Structural Cleaning
Ceilings, walls, floors, framing, and exposed wood are cleaned with appropriate methods depending on material sensitivity—particularly important in Portsmouth’s older buildings.

5. Content Cleaning & Deodorization
We carefully pack out, clean, and restore personal or business contents, including furniture, electronics, documents, and inventory. Fire-affected items are returned once deodorized and fully sanitized.

6. Odor Removal
Smoke odors are neutralized using ozone generators, thermal fogging, and other advanced deodorization techniques that penetrate deep into materials.

7. Restoration & Reconstruction
From replacing drywall to full-scale rebuilds, we match finishes and restore your property to pre-loss condition while keeping historical accuracy in mind where required.

8. Final Inspection & Walkthrough
Our team completes a final review with you to ensure every detail is complete and the space is safe, functional, and free of lingering odor or soot.

Common Fire Restoration Projects We Handle in Portsmouth:

  • Apartment and condo fires with multi-unit smoke damage
  • Electrical fires in commercial kitchens and office buildings
  • Chimney or heating appliance fires in older homes
  • Grease fires and smoke damage in rental properties
  • Hidden soot and corrosion issues due to salt air + humidity
NH Fire Damage Assessment by PuroClean New Hampshire.

Why Fire Restoration in Portsmouth Requires a Custom Approach

Being a coastal city, Portsmouth’s humidity levels often slow the drying process and promote faster microbial growth after firefighting efforts. Additionally, salt in the air accelerates corrosion, which means quick action is essential to prevent irreversible damage to wiring, pipes, fixtures, and steel structural supports.

That’s why we act fast, often within the hour, and bring a local understanding to every fire job we manage—ensuring that both visible and hidden damage is fully addressed.

Biohazard Cleanup in Portsmouth, NH

Biohazard situations are some of the most sensitive restoration projects we handle—and they require a team that’s trained, certified, and respectful of both the space and the people involved. Whether it’s the aftermath of a trauma, unattended death, sewage backup, or hoarding cleanup, PuroClean of Strafford County delivers professional, discreet biohazard cleanup throughout Portsmouth.

From apartment buildings downtown to transitional housing and commercial facilities, we understand the importance of fast response, compassion, and compliance with all safety standards.

We’re proud to be a trusted partner of housing authorities and property managers throughout the Seacoast, including our longstanding relationship with the Portsmouth Housing Authority (PHA). Our team is routinely called in to support sensitive cleanouts, turnover preparation, and emergency cleanup in PHA-managed properties and other multi-unit housing complexes.

Our Biohazard Cleanup Process:

1. Immediate Response
Our Portsmouth-based technicians respond rapidly, often within the hour, to secure the scene and begin assessment.

2. Scene Evaluation
We evaluate the extent of contamination and develop a site-specific cleanup and containment protocol.

3. Personal Protective Equipment (PPE)
All technicians use OSHA-compliant PPE and follow proper containment procedures for bloodborne pathogens and other hazardous materials.

4. Biohazard Removal
Contaminated materials are safely removed and disposed of according to New Hampshire and EPA regulations.

5. Cleaning & Disinfection
All affected areas are cleaned and treated with hospital-grade disinfectants to eliminate bacteria, viruses, and contaminants.

6. Odor Treatment
We use deodorization systems to eliminate persistent odors caused by decomposition or waste exposure.

7. Proper Disposal & Documentation
We document all removal and disposal procedures and provide reports to landlords, insurance carriers, or local officials as needed.

8. Restoration (If Required)
If floors, walls, or fixtures must be removed during cleanup, we provide repair or replacement services to restore the area safely and professionally.

Biohazard Services We Commonly Provide in Portsmouth:

  • Unattended death and trauma cleanup
  • Sewage and black water extraction
  • Hoarding and unsanitary living condition remediation
  • Odor control for vacated or contaminated units
  • Move-out sanitation and turnover for housing authorities
  • Sharps, drug paraphernalia, or hazardous residue removal

Discreet, After-Hours Service for Portsmouth Property Managers

Many Portsmouth businesses and property managers rely on us for after-hours service, especially in multi-unit or high-traffic buildings. We understand the importance of protecting tenant privacy, minimizing disruptions, and restoring units quickly for re-occupancy.

With our portable extraction equipment and unmarked service options, we’re able to provide quiet, professional service in any building—whether it’s a top-floor apartment or a secure commercial site.

Frequently Asked Questions (FAQ) – PuroClean of Strafford County, Portsmouth NH

Emergency Response Questions

Q: How quickly can you respond to property damage in my Portsmouth home or business?
A: We offer 24/7 emergency response and typically arrive at Portsmouth properties within 30–60 minutes. We’re experienced in fast turnarounds for high-traffic commercial buildings, apartment turnovers, and housing authority sites.

Q: What should I do while waiting for your team to arrive after discovering water damage?
A: Turn off the water source if it’s safe, move valuables away from wet areas, and avoid using electrical devices in the affected space. Do not attempt to vacuum water. Our team will take over from there.


Insurance and Payment Questions

Q: Do you work with my insurance company in Portsmouth?
A: Yes. We work directly with all major insurance providers in New Hampshire. We help you file claims, provide complete documentation, and coordinate directly with your adjuster for a smoother process.

Q: Is mold remediation or sewage cleanup covered by insurance?
A: Coverage depends on the cause of the damage. Most policies cover sudden water events, like pipe bursts or sewer backups, but may not cover gradual mold growth. We can review the cause with you and guide you through your options.

Q: Do you offer payment plans?
A: Yes. We offer flexible payment options for Portsmouth residents and business owners, particularly in situations where insurance doesn’t fully cover the cost.


Water Damage Questions

Q: What causes water damage in Portsmouth buildings?
A: Common causes include frozen or burst pipes, appliance malfunctions, roof leaks, sump pump failures, and flooding from heavy rain or high tides—especially in properties near the Piscataqua River or downtown.

Q: How long does water damage restoration take?
A: It varies by severity. Extraction may take a day or two, drying can take 3–7 days, and repairs vary depending on materials and access (especially in multi-story buildings). We provide a clear timeline after assessment.

Q: Do you offer services after normal business hours?
A: Yes. We often provide after-hours water extractions and carpet drying to minimize business disruptions or complete move-outs overnight in Portsmouth’s apartment buildings and condos.


Mold Remediation Questions

Q: How do I know if I have mold in my Portsmouth home or apartment?
A: Signs include musty odors, visible black or green spots, recent water damage, or increased allergy symptoms. We offer mold inspection using moisture meters and thermal cameras to detect hidden growth.

Q: How quickly can mold grow after water damage?
A: Mold can begin to grow in as little as 24–48 hours in Portsmouth’s humid climate. That’s why prompt drying and professional remediation are so critical.

Q: Do you offer preventative solutions after mold remediation?
A: Yes. We identify moisture sources, apply anti-microbial treatments, and can recommend dehumidifiers or ventilation upgrades specifically for Portsmouth’s humid summers and sealed multi-story buildings.


Fire & Smoke Damage Questions

Q: Can you remove smoke odor from Portsmouth’s older buildings?
A: Yes. We use HEPA filtration, ozone treatment, and thermal fogging to remove smoke odors—even in dense, porous surfaces like brick, plaster, and old wood common in Portsmouth’s historic homes.

Q: Will my fire-damaged belongings be restored or replaced?
A: We assess every item for restorability. Many personal items and inventory can be cleaned, deodorized, and restored. We document the process for your insurance claim.

Q: What if salt air has corroded fire-damaged pipes or fixtures?
A: We’re trained to identify and address corrosion risks caused by Portsmouth’s coastal exposure. We’ll recommend repairs or replacements to prevent long-term issues.


Biohazard Cleanup Questions

Q: Do you offer discreet cleanup for sensitive situations?
A: Absolutely. We use unmarked vehicles (on request), follow strict confidentiality protocols, and work quickly to ensure privacy and respect—especially when serving housing authorities and managed properties.

Q: What kinds of biohazard services do you offer in Portsmouth?
A: We handle trauma scenes, unattended deaths, hoarding conditions, sewage backups, and sanitation of vacated units. We regularly partner with the Portsmouth Housing Authority for specialty cleanouts.

Q: Do you clean up after move-outs in apartment complexes or commercial units?
A: Yes. We offer carpet cleaning, odor treatment, and deep sanitation for vacated properties—including those on upper floors thanks to our portable carpet machine.

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Address

404 Stage Road
West Nottingham, NH 03291