PuroClean Disaster Services Responds to Local Flood Event in Southeast Michigan


In late August, Southeast Michigan experienced an unexpected flood event that left homes and businesses reeling from the devastating impact of relentless rainfall. As a member of the PuroClean National Response program, PuroClean Disaster Services sprang into action, dedicating dozens of crew members from several of our offices to assist in the most affected areas. This blog post sheds light on our ongoing efforts, focusing on four remarkable restoration projects that exemplify our mission: helping people affected by disasters.

A Swift Response

On August 25th, 2023, Southeast Michigan was caught in the throes of a relentless rainstorm that resulted in widespread flooding. As water levels continued to rise, so did the desperation of countless homeowners and business owners grappling with the aftermath. Amid this turmoil, our Detroit-based offices, PuroClean of Waterford Township and PuroClean of Plymouth, sprang into action, dispatching a team of 20 trained technicians to respond to emergency calls.

Recognizing the severity of the situation as it unfolded, our Detroit offices quickly requested backup. As the rainy weather persisted and the need for assistance grew, we quickly mobilized an additional 8 crew members from our other offices across the Midwest. This strategic move ensured that we could provide timely aid to all those in need. In the wake of the flood, we received over 70 calls for assistance within a four-day period following the initial impact. Each call represented a unique story of despair, but among them, four cases stood out as beacons of hope amidst the chaos.

Arriving onsite to a residential water loss in Monroe, Michigan

Fallen Trees Cause Extensive Residential Damage

Two residential property calls we responded to bore the brunt of the damage during the storm. Fallen trees caused severe damage to the attic of one home and the upper-story bedroom of another. The immediate response was crucial, and our mitigation team arrived promptly to provide tarping services to prevent further water damage as the rain continued over the weekend. Once the storms subsided, our mitigation work commenced, involving the removal of affected drywall, insulation, and framing. These projects are ongoing, as we are collaborating with structural engineers to ensure the highest level of truss repair for these homes.

Flooding Reaches a Crawlspace in Monroe, Michigan

The floodwaters also infiltrated the crawlspace of a home in Monroe, Michigan, causing water damage to the home’s garage. Our response was swift, requiring the removal of the bottom 30 inches of drywall to facilitate proper drying. The reconstruction of this space is nearing completion, thanks to the unwavering dedication of our crews.

Rescuing a Commercial Shoe Store in Canton, MI

A commercial shoe store in a local shopping plaza in Canton, MI, faced the challenges of minor flooding during the storm. Fortuitously, they connected with us quickly once the damage occurred. Our response was immediate, with the main floor and back storage rooms undergoing thorough drying processes utilizing air movers and dehumidifiers. To ensure a safe environment for customers, an EPA-approved antimicrobial solution was applied to disinfect and deodorize the affected areas.

In the aftermath of the devastating flood event that shook Southeast Michigan, the dedicated mitigation technicians from the Detroit-based company emerged as true heroes. Their rapid response, professionalism, and compassion in the face of adversity served as a lifeline to those in need. As the restoration projects continue, the promise of a brighter future shines through the resilience and unwavering commitment of these “paramedics of property damage.”

For Property Damage Restoration, Contact PuroClean of Waterford Township

Cleaning up after a significant weather event can be an overwhelming process. As the “Paramedics of Property Damage®,” we are here to help mitigate your stress and help you get your life back to normal as quickly as possible. Our highly skilled technicians offer exceptional property damage restoration and are available to assist you 24 hours a day, seven days a week. Please visit our website or contact us at (248) 724-1500 to schedule an appointment today.

Last edited on 11th of September 2023