Call Now For Help 276-666-3030

Southside VA & North Central NC Water & Fire Damage Restoration and Mold Removal Services. Call NOW for Immediate Response.

Local, Reliable and Fast Property Damage Restoration Services in Henry, Pittsylvania, Franklin & Patrick Counties in VA and Stokes, Rockingham & Caswell Counties in NC. Water Damage Restoration Cleanup in the Martinsville, VA area When water or fire damage occurs in your home or business, call PuroClean Restoration Services to start your journey to full recovery. Owners Frank & Mary Taylor and their team know how challenging water damage, mold damage or fire damage can be to you and your family. It’s not the time to choose the wrong provider. PuroClean has a proven combination of training, state of the art equipment and efficient relationships with insurance and other partners in your area. Our recovery systems have been successfully used thousands of times across the nation, as well as in Virginia and North Carolina.

Restoration for the Martinsville, VA area.Virginia-Based PuroClean Reassures Customers with Step-by-Step Mitigation Reports

PuroClean Restoration Services is a family-owned and operated business, with its primary office and warehouse located in Martinsville, Virginia. Our owner, Frank Taylor, was born and raised in Martinsville, Virginia. After attending George Mason University, he returned to Martinsville, married in 1982, and started a family in 1989. Together, he and his wife, Mary started our PuroClean in January of 2009.

Our office gives superior customer service to the homeowner or commercial business owner. We understand and solve the problem, whether it is water, fire, or mold damage. Our primary service area is a 60-mile radius around Martinsville, VA; that includes Greensboro, North Carolina to south Roanoke, VA. To the east, Danville, VA and to the west, the Stuart / Meadows of Dan area in the beautiful Blue Ridge Mountains. We like to say Southside VA / North Central NC is our area. We actually have equipment positioned in both Danville, VA and Greensboro, NC for a quicker response to any area.

We service our area 24 hours a day and 7 days a week. Our average "on-site" time is 60 minutes, and we work directly with your local insurance provider. Give us a call now at 276-666-3030  or 434-879-7876 in the Danville area to schedule a visit.  In North Carolina call 336-500-7514 for service.

Frank & Mary Taylor, along with their North Carolina partner, Blake Pendleton, and their team at PuroClean Restoration Services serve Southside Va and North Central NC. 

Services List for Southside VA & North Central NC:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Biohazard Clean Up
  • House Floods

A Systematic Property Damage Restoration Approach.

When our office first receives a call, we put our customers at ease by reassuring them that everything will be okay. In most instances, this call is the first time damage has occurred to their home, which is their most valuable asset. We obtain as much information about the loss as possible, including where the damage is, what the flooring is, any crawl spaces, and so forth. We tell our customers not to put themselves in danger or lift anything heavy. Sometimes, we advise the customer to wait until we investigate to file a claim, depending on the situation. Upon arrival, usually between one to two hours after the call, we access and inform the homeowner of our process: extraction, necessary tear out, and then the drying process in a water loss or the cleaning process in a fire loss. We also keep the insurance company informed; communication is the key to our good relationships. At the end of the day, we schedule follow-up appointments to check our moisture readings and make sure our equipment is positioned correctly to insure the fastest drying solution possible. When the job is complete, we check back to make sure there is nothing else our customers need and to be sure they are 100% satisfied.

Our office is able to mitigate any size job that we are called upon to save. In 2015, we cleaned an 8,000 square foot home that was heavily affected with mold on the upper level. Wallpaper had to be removed and areas needed sanding. The protocol also required cleaning the entire house, from the attic to the basement. We constructed containment barriers throughout the house and cleaned the HVAC ducts to ensure clear air. The project lasted three weeks, and we passed our first clearance test, satisfying the homeowner beyond expectations. Also, recently, we were contracted to demolish and clean a house heavily damaged by fire. We removed all the flooring, cabinets, and walls, taking it down to the studs. We worked closely with the homeowner and construction company to prepare the house for re-build, once again satisfying all parties involved. 

Property Damage Restoration is More than a Technical Problem

Virginia-Based PuroClean team understands that water, fire, mold and property damage presents an unexpected and stressful disruption to our daily lives. Our role is beyond just repairing the property - it's also repairing lives.

Our customers appreciate a predictable, systematic recovery process, with our team promptly answering questions and giving consistent updates on progress towards normalcy. Customers just call us at 276-666-3030 or email us at ftaylor@puroclean.com and we usually respond within an hour or two.

Seamless Partnerships With Insurance Removes Hassle, Delays

Puroclean of Martinsville is part of the Puroclean National Disaster Responder Network for the American Red Cross in the Virginia area.Virginia & North Carolina based insurance agents and homeowners consistently recommend PuroClean as a "trusted solution" during property damage situations.

When on a job, we explain the process to the property owner with compassion, then work with the insurance company to satisfy all parties involved in the claims process. We deliver a great service for a fair price. We are proud to say that both insurance agents, adjusters and industrial hygienists admire our integrity and our work; we could provide hundreds of references from satisfied customers and insurance companies.

Our greatest attributes are honesty and integrity, which are evident in our reviews. We also offer a fair price for a job well done. We accept insurance assignments and do not bill the customer for any cost the insurance company does not approve.

Frank's experience began in the insurance business after college, where he sold property and casualty insurance, as well as life and disability income insurance. In 1992, he entered the NASCAR apparel business by accepting a position as National Accounts Manager with a prominent NASCAR licensee. After 15 years, he wanted to open his own business; after researching franchises, he concluded that PuroClean was an excellent fit for his customer service and marketing skills. 

PuroClean has also allowed Frank to share his passion of service with the community he loves. He says, “First of all, it's my home town and I am proud to still call it home. It's small and hard to walk down the street without seeing someone you know. Many of our customers are friends in need or have been referred by a friend.”

Since our owner Frank was born and raised in the area, and, along with wife Mary has brought up twin boys here, our office his strong ties to the community. Frank’s parents owned three successful grocery stores in Martinsville and Collinsville, where he worked in high school and summers during college. Back in the day, he remembers, Martinsville was progressive and thrived with the many manufacturing plants and was known as a major textile and furniture producing area. Although the population has decreased in recent years, it continues to be a great place to work and raise a family. There is a tremendous sense of community to make it even better. In addition, the location is great: close to the mountains and less than five hours to the beach. Frank is involved in his church, where he has served as a deacon, serves as an usher, and is a valuable member of various committees. Frank has also coached and sponsored youth soccer, paying service forward to the next generation of proud Virginians.

Our entire staff loves the area and loves serving our community. We are involved as a Member of the Martinsville and Henry County Chamber of Commerce. We also support and sponsor local music events, as well as the SPCA and the Virginia Museum of Natural History.

Our Southside VA & North Central NC Full-Time Team:

Mary Taylor: Frank's wife Mary has been an interior designer for her entire adult life and owns her own business in Martinsville. She also helps with the administrative side of PuroClean. Her dedication and support is amazing. She is a graduate of George Washington University in Washington D.C. and is the proud of mother of twin boys.

Blake Pendleton: Blake is our operations manager, estimator, and part-owner of the business. He and his production team are incredible at what they do; their customer satisfaction ratio is in excess of 98%. Blake is certified by the IICRC in both water and fire damage mitigation and restoration, and he is an ACAC Certified Microbial Remediator as well as a Lead Paint renovator. Most importantly, he always does whatever it takes to see that our customers are satisfied beyond their expectations. Blake is a graduate of Appalachian State University and resides in Greensboro, NC.   

Joel White: Joel is our project manager and lead technician. He is reliable, organized, and detail-oriented, and his skillset also includes providing excellent customer service. Certified by the IICRC in water mitigation and restoration, Joel is a graduate of Danville Community College and resides in Danville, VA, along with his wife and two children.  

Ramiro Morales: Our assistant technician, simply put, is an extremely hard worker and willing to do anything at any time to get the job done. We are proud to call him a member of our team; our customers and his co-workers admire his smile and positive attitude every day of the week. Ramiro resides in Martinsville, VA.

Our technicians are certified by the IICRC in Water, Fire, Mold Mitigation, HVAC Duct Cleaning, and Carpet Cleaning.

Customer Reviews:

"As this was my third incident of this nature (basement flood due to creek on property) I was highly impressed with PuroClean. They made me feel confident that my home was in good hands, and I never once felt otherwise. If I ever have property damage in the future, I will call them first!!!"

Water Damage - Martinsville, VA.

 

"Were so nice...made the whole experience stress free for us, they took care of everything and even took care of the disposal of the floor, walls, etc. Will highly recommend! LOVED THEM!"

Water Damage - Danville, VA.

 

"Very Satisfied. We were not aware of how much had accrued, as well as the amount of sewage that had seeped under the baseboards. Their knowledge helped us get this all cleaned and sanitized. Very Happy."

Water/Sewage Damage - Greensboro, NC.

 

"Top quality, professional, performed above and beyond what I even expected. I will not use anyone else if this ever occurs again."

Water Damage - Martinsville, VA.

 

"PuroClean was helpful and reliable. They communicated every step of the way. I feel they went above and beyond and they have been wonderful. They have made a stressful situation more pleasant."

Water Damage - Meadow of Dan, VA.

 

"Always treated my home like it was theirs. I thanked my adjuster for the recommendation. I would only want PuroClean to be in my home in the future. Trust them without question. Will recommend to neighbors, friends and family."

Mold Damage - Henry, VA.

 

"These guys were extremely helpful and knowledgeable. They were also completely compassionate to all of our needs."

Fire Damage - Martinsville, VA. 

 

"I really appreciate Joel and Blake for everything they did. They were professional and on time for drying and removing wet material. I would recommend them to anyone."

Water Damage - Martinsville, VA.

 

"Service was excellent, cost was fair. We will recommend PuroClean to anyone we now who has need of them. They more than met our expectations!"

Mold Damage - Axton, VA.

 

"These guys know what they are doing and they don't waste time doing it. We highly recommend them."

Water Damage - Danville, VA.

 

"Outstanding performance. Very pleased with the quality of their work and their professionalism."

Water Damage - Martinsville, VA.

 

"PuroClean should be on every insurance companies list as a first responder. Top notch service, dependable, everything you would expect and more. Thanks!!"

Water Damage - Thomasville, NC.

 

"I have already told my insurance company the service we were given from PuroClean was over-the-top!!

Water Damage - Martinsville, VA.

 

PuroClean is a very reliable and trustworthy company. The work they did for us was excellent. I would recommend their service."

Fire Damage - Danville, VA.

 

PuroClean Restoration Services
PO Box 4487 Martinsville, VA 24115 United States
(276) 666-3030
logo
PuroClean logo logo PuroClean is a fire and water damage restoration company, as well as a mold and mildew removal company. We also offer biohazard cleanup services. Serving residential and commercial property owners in the United States and Canada.
ftaylor@puroclean.com
PO Box 4487 Martinsville, VA 24115 United States