PuroClean of Waxahachie 
Emergency Water Damage: What to Do in the First 24 Hours
Emergency water damage can happen at any time—often without warning. A burst pipe, overflowing appliance, storm intrusion, or plumbing failure can release large amounts of water into a home or business in minutes. When this happens, the first 24 hours are critical in determining how severe the damage becomes. At PuroClean of Waxahachie we are here 24/7 for all water emergency needs (945) 259-7876, or contact us.
Property owners throughout Waxahachie, Mansfield, Midlothian, Red Oak, and across Ellis County frequently ask what steps they should take immediately after discovering water damage. Acting quickly and correctly can help reduce repair costs, prevent mold growth, and protect the structure of the property.
What Qualifies as Emergency Water Damage?
Water damage is considered an emergency when active water intrusion is occurring or when moisture threatens structural materials, electrical systems, or indoor air quality. Common emergency scenarios include:
- Burst or leaking pipes
- Overflowing toilets, sinks, or tubs
- Appliance failures such as washing machines or water heaters
- Storm-related roof or window leaks
- Fire suppression system discharge
- Slab leaks or hidden plumbing failures
In these situations, water can spread rapidly into flooring, walls, cabinets, insulation, and adjacent rooms.
The First Hour: Stop the Source and Stay Safe
When water damage is discovered, safety should be the first priority. If possible, shut off the water supply to stop further intrusion. In cases where water has reached electrical outlets, fixtures, or appliances, turning off power to affected areas may be necessary.
During the first hour, property owners should:
- Shut off the main water supply if a plumbing failure is involved
- Avoid standing water near electrical sources
- Move valuables and furniture away from wet areas if safe to do so
- Document visible damage with photos or video
These steps help limit immediate damage and support insurance documentation.
Hours 1–12: Water Spreads Into Building Materials
Even after standing water is removed, moisture continues to migrate into porous materials. Drywall absorbs water quickly from the bottom up, wood flooring begins to swell, and carpet padding traps moisture beneath the surface.
During this stage, hidden damage often develops in:
- Wall cavities and insulation
- Subflooring beneath carpet or hard surfaces
- Cabinet bases and toe kicks
- Baseboards and trim
Without professional extraction and drying, moisture remains trapped where household fans and dehumidifiers cannot reach.
Hours 12–24: Mold and Secondary Damage Risk Increases
Within the first 24 hours, conditions can become favorable for microbial growth. Mold spores are naturally present indoors, and moisture combined with organic materials creates an environment where growth can begin quickly.
At this point, property owners may notice:
- Musty or damp odors
- Soft or bubbling drywall
- Warping or cupping of flooring
- Staining on walls or ceilings
Once secondary damage begins, restoration becomes more complex and costly.
Why Professional Emergency Water Damage Services Matter
Professional water damage restoration goes beyond surface drying. Certified technicians use specialized equipment and monitoring tools to locate and remove moisture from hidden areas.
PuroClean of Waxahachie responds to emergency water damage by:
- Performing rapid water extraction
- Mapping moisture using meters and thermal imaging
- Installing controlled air movement and dehumidification
- Monitoring drying progress daily
This process helps prevent mold growth, protects structural materials, and reduces the need for demolition.
Common Mistakes During Water Damage Emergencies
In emergency situations, well-intentioned actions can sometimes make the problem worse. Common mistakes include:
- Waiting to see if the area dries on its own
- Using household fans without proper moisture control
- Failing to remove wet carpet padding
- Ignoring moisture inside walls or cabinets
These delays often allow damage to spread beyond the original area.
Emergency Water Damage in Commercial Properties
For businesses in Ellis County, emergency water damage can disrupt operations, create safety hazards, and impact customers or tenants. Offices, medical facilities, restaurants, and assisted living centers require fast response to protect both property and occupants.
Quick professional intervention helps limit downtime and supports a faster return to normal operations.
When to Call for Emergency Water Damage Help
If water has entered your home or business and cannot be completely dried within hours, professional help is recommended. Emergency response is especially important when water reaches walls, flooring, electrical systems, or multiple rooms.
PuroClean of Waxahachie provides 24/7 emergency water damage services for homes and businesses in Waxahachie, Mansfield, Midlothian, Red Oak, Ennis, and surrounding Ellis County communities.
Acting Quickly Protects Your Property
Emergency water damage does not resolve on its own. The first 24 hours play a major role in determining how extensive the damage becomes. Quick action, proper drying, and professional assessment help protect your property and prevent long-term issues.
If you experience sudden water intrusion, call PuroClean of Waxahachie for a prompt response 24/7
PuroClean of Waxahachie 