Water Damage 101: What to Do Before Help Arrives

When water damage strikes, every second counts. Whether it’s a burst pipe, an overflowing washing machine, or heavy spring storms moving through Ellis County, your quick actions can make a huge difference in preventing further damage and reducing costs.

At PuroClean of Waxahachie, we understand how stressful water emergencies can be—so we’ve put together a simple guide to help you handle water damage emergency confidently before the professionals arrive.

Step 1: Keep Safety First

• Your safety is the top priority. Here’s what to check right away:
• Turn off electricity to affected areas, but only if it’s safe.
• Avoid walking through standing water—there could be electrical hazards.
• Look up: If your ceiling is bulging or sagging, avoid the area. It could collapse.

Step 2: Stop the Water Source

• If you can locate and stop the source of the water, do so as quickly as possible:
• Shut off your home’s main water valve.
• If the issue is a roof leak, try placing a tarp or container to collect water—only if it can be done safely.
• Knowing how to turn off your main water valve before an emergency can save thousands in damage. It’s worth finding and testing it ahead of time.

Step 3: Document the Damage

• Taking photos or video before you begin cleanup is essential, especially for insurance purposes:
• Capture images of all affected areas and belongings.
• Don’t throw anything away until you’ve documented it.
• PuroClean can help guide you through the insurance process, but having your own evidence makes a big difference.

Step 4: Remove Items (If Safe)

• If the area is safe to enter, take steps to reduce further damage:
• Remove personal items, rugs, electronics, and small furniture.
• Blot—don’t rub—wet areas with towels.
• Move valuables to a dry, secure space.
• Only do what you can without putting yourself at risk. Leave the heavy lifting to the professionals.

Step 5: Start Air Circulation

• Controlling humidity early can slow the spread of mold and mildew:
• Open windows and doors if outdoor conditions are dry.
• Use fans or dehumidifiers if available.
• Avoid assuming the area is fully dry. Moisture often hides in walls, floors, and behind cabinets.
• Mold can begin forming within 24 to 48 hours, so early intervention is key.

Why You Should Call PuroClean Immediately
PuroClean of Waxahachie is more than a cleanup crew—we are IICRC-certified restoration experts with the tools and training to properly dry and restore your home or business.

When you call us:

• We respond quickly—often within an hour.
• We use thermal imaging, moisture meters, and commercial-grade drying equipment.
• We follow industry standards to ensure your property is clean, safe, and fully restored.

Call Now for Immediate Assistance
If you’re facing water damage in Waxahachie, Red Oak, Midlothian, or the surrounding areas, don’t wait. Water damage moves fast—and the longer it sits, the worse it gets.

Call PuroClean of Waxahachie now at (945) 259-7876 for 24/7 emergency response.
We’re your neighbors, and we’re here when you need us most.