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PuroClean is the trusted property emergency service provider for commercial management professionals, property managers, real estate agents, and hospitality, manufacturing, retail, and luxury commercial management sectors. We specialize in offering 24/7, full-service property emergency restoration services to ensure that your clients receive prompt and efficient care during times of crisis.
With a North American network of over 475 locations, backed by our comprehensive quality assurance and training programs, PuroClean is committed to delivering a personalized approach to property damage emergencies. Our services are designed to save time and money while providing top-notch results.
At PuroClean, our team is highly trained experts in emergency property restoration. We deliver exceptional service with deep respect and understanding, helping homeowners and business owners through often emotionally challenging situations.
When you call PuroClean, our technicians respond promptly, offering compassion and expertise to resolve the issue and restore your property to its pre-loss condition. You can trust that PuroClean will be there when you need us, working as your dedicated partner to ensure your clients are satisfied and the property is swiftly restored.
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You never know when a property emergency will happen, but with PuroClean’s Emergency Management Process or EMP, you can be ready when it’s presented to you.
Be ready when it counts. This comprehensive plan will provide you with a detailed portfolio including:
We build lasting relationships with our clients and provide a one-year guarantee on our workmanship and materials.
to speak to a business development specialist or email us at [email protected]
OR, request a sample emergency management process below.
PuroClean’s Certified Priority Response (CPR) Program is designed to help you reduce claim costs and increase satisfaction by employing strict certification standards, clear protocols, and mutually agreed-upon scope pre-approvals.
Our goal is to provide 24/7 easy access, then respond quickly, efficiently, and cost-effectively, every time!
PuroClean utilizes the full technology suite provided by Next Gear Solutions, which includes job management with PuroLogic; real-time homeowner communication with ProAssist; CRM and growth technology with LuxorCRM, and water mitigation documentation and compliance with MICA; and data analytics with BI Reporting. Adopting the Next Gear technology package creates a cohesive and efficient approach to PuroClean’s job management.
The first notice of loss comes into our National Call Center at (661) 544-1885, is then entered into PuroLogic Admin, and assigned to the closest CPR-certified PuroClean office. The certified PuroClean office then uses PuroLogic desktop and mobile to manage the job throughout its entire lifecycle from first contact with the customer through receipt of final payment. PuroLogic Mobile makes it easy to review upcoming tasks, track equipment, upload photos, and speak notes directly into the job file.
At PuroClean, we take pride in making our partners look good. Our technicians are highly trained and certified, they use state-of-the-art equipment and techniques to effectively remediate property damage. Our many years of experience working with industry leaders like you, help us understand your needs and allow us to provide timely and detailed documentation so you can complete your files seamlessly.
to speak to a business development specialist
or email us at [email protected]
PuroClean’s training center, the PuroClean Academy, is one of the most state-of-the-art facilities in the country for our industry. Here, PuroClean franchise owners and their employees have the opportunity to earn certifications from the Institute of Inspection, Cleaning and Restoration Certification (IICRC), the restoration industry’s top standard-writing agency. PuroClean also provides a unique opportunity for insurance companies to train in our facility to ensure their employees and others in the industry receive relevant and up to date hands-on training to better assist their customers.
The PuroClean Academy includes an IICRC-approved Applied Structural Drying (ASD) facility we affectionately call our “Flood House”. It is the focal point of real-life practical instruction. One of only 24 in the world, this is the premier ASD facility in the nation and assists us in providing the highest level of training for our franchise owners.