The Stevens Point PuroClean is a family-owned and operated business. “We genuinely care about our customers and want to make an unfortunate situation as easy as possible. Our technicians and office staff take pride in their work and will do everything in their power to ensure our customers are satisfied,” said owners Kevin and Beth McBride. Their goal is to exceed customer expectations.
The Stevens Point-based PuroClean team understands that water, fire, mold and trauma scene property damage presents an unexpected and stressful disruption to your lives. “Our role goes beyond repairing the property; we also work to repair the lives that have been affected,” said Beth. We do business in Portage County, Marathon County, Waupaca County, Waushara County, Wood County, parts of Shawano County, parts of Clark County and parts of Adams County. We service the entire state of Wisconsin for Biohazard and Trauma Scene clean up services.
The professional technicians from this office will explain the process that is necessary for your loss. You should reach out to your insurance agent as soon as possible to make a claim if necessary, confirm coverage and deductible. Once a claim is started they will communicate with your adjuster. The invoicing process and pricing is all done through a program called Xactimate, which is standard across insurance companies and restoration companies.
After restoration is complete and you are happy with services, PuroClean will send billing to your adjuster. Your adjuster will approve billing and issue a check, either to you or to us directly. We will send you a "completion packet" with final billing for your records.
PuroClean Restoration Professionals LLC provides 24-hour emergency restoration services in Stevens Point and surrounding Central Wisconsin areas. You will always speak with a live person when you call, regardless of the day or time - day or night, weekends and holidays. After collecting initial information about your needs, the operator will immediately send your information to the technician on call. The on-call technician will reach out to you, typically within ten minutes to gather further information and advice as to how to handle your particular situation. If you need immediate assistance, we can usually have a technician on site within an hour.
The whole Wisconsin-based PuroClean team understands that water, fire, mold and property damage presents an unexpected and stressful disruption to our daily lives. Our role is beyond just repairing the property - it's also repairing lives.
Stevens Point customers appreciate a predictable, systematic recovery process, with our team promptly answering questions and giving consistent updates on progress towards normalcy. Customers can call us at (715) 321-2526 or email us at email@example.com and we will respond as quickly as possible.
Do not hesitate at any point during the process to ask questions, express concerns or gratitude. Beth and Kevin appreciate open communication as that allows us to better serve you. “Our goal is to exceed your expectations and have you referring us to everyone you know!” they both said.
In addition to excellent customer service, PuroClean of Stevens point has the expertise to handle any job, no matter the size. In April of 2015, a local home experienced a garage fire. The garage housed two vehicles, extra tires, and vinyl records. The contents of the garage created a very heavy smoke and soot residue throughout the entire three story home. Our PuroClean team worked very hard to salvage as many personal items as possible for this family. Many of the contents were irreplaceable items collected from trips traveling around the world. It was rewarding for the team as these customers were extremely pleased with the results of the services provided.
Because of our total-care approach, Wisconsin-based insurance agents and homeowners consistently recommend PuroClean as a "trusted solution" during property damage situations. This relationship with insurance agents in the Stevens Point area means that claims are processed more quickly, and with fewer interruptions. We have relationships in Mosinee, Waupaca, Plover, and throughout the Stevens Point region.
The franchise is also heavily involved the community the McBride’s love. They are members of the Portage County Business Council, Golden Sands Home Builders Association, Business Networking International, and MCRA (Midwest Cleaning & Restoration Association). They also sponsor local youth athletic organizations and are Community Volunteer Leaders for the American Red Cross as well as being supporters of Big Brothers Big Sisters. Kevin also plays on a local hockey team, and Beth also volunteers time to the local school. The company assists with events such as American Red Cross Blood Drives, Children's Fires Safety Events, Holiday Cards for Heros, the 4th of July Parade, the Christmas Parade, and many more!
Kevin and Beth started their first professional carpet cleaning company in 2001, when they lived in Jackson Hole, Wyoming, before moving to the Stevens Point, Wisconsin area to raise their two girls. Over the years they have expanded their certifications to include restoration services. In total, they have owned and operated three cleaning and restoration companies, converting the last business into a PuroClean Franchise in 2013.
“We love working in Central Wisconsin because it offers endless beauty and activities,” stated Kevin. The area is diverse, creative, passionate, active, and friendly, and it is a great place to raise a family. Kevin and Beth especially appreciate the school systems, the culture, and the activities that are available. Since moving to Central Wisconsin Kevin and Beth have had two girls, Ela and Maddie. Stevens Point offers the magic of "up north," while keeping shopping and activities at your fingertips. It is the perfect place to live, work and play, which is why “Relocate America” has listed it in a list of “Top 100 Places to live.” Stevens Point, WI has landed on that list several times and has even been listed in the Top 10 cities and the Top 10 Recreation Cities. A quick internet search to learn about the area and you'll be wanting to relocate here too!
Owners - Kevin & Beth McBride
We specialize in restoration and carry extensive certifications. Your loss will be handled professionally and meet or exceed industry standards, including: WRT, FSRT, AMRT, ASD, CCT, UFT, LCT, RRT, LSR, and WFDS.
He loves to go for rides on his motorcycle, read, barbeque, and relax outside with a good cigar. Mike offers great restoration experience and business management skills.
Executive Administrator - Pamela Boulden
She volunteers as the Treasurer for Forever Friends Great Dane Rescue and is always bringing new foster dogs into the office. She enjoys horseback riding and scrapbooking, when she isn't saving Great Danes. Pamela is also very passionate about old homes and antiques.
He enjoys woodworking in the garage, hunting, and fishing. Nate also plays hockey and is on the same team as Kevin. When not at work, you'll likely find Nate enjoying the great outdoors that Central Wisconsin has to offer. Nate is getting married in soon!
He is an avid hunter and fisherman. His happy place is on the water, and often you'll see his boat attached to his truck in the PuroClean parking lot; he will head to that happy place after work.
Jon is the newest member of our team. He joined us in March of 2015. Jon takes on lots of projects outside of work. He enjoys construction and maintenance. He also is a proud father to two young children.
Emergency Water Damage 24/7! Call now for Water, Fire, Mold, Biohazard, Air Duct Cleaning and Carpet Cleaning. Located in Stevens Point, WI. Water extraction, Fire restoration, Mold remediation, Biohazard cleanup, Air Duct cleaning, Carpet cleaning. Insurance Repair Specialists.
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