Water Damage Restoration in New York, NY

Water damage can be caused by something minor, like a leaky faucet or something significant, like frozen and burst pipes. Your local PuroClean of New York, NY is dedicated to responding quickly to make sure that any water and moisture is removed from your home, regardless of the cause. Our trained technicians will take care of your home or business. Our goal is to prevent further damage and avoid the risk that mold will affect the structure or your belongings. Don’t wait to call us anytime, at (646) 767-5885.

Trust PuroClean of New York, NY for your Water Damage Remediation

PuroClean QuickDry System™

Our QuickDry systems is designed to dry affected structural materials and contents and in a timely and effective manner can include:

• A thorough assessment and inspection of the structure to determine what’s wet and how wet structural materials and contents are with infrared cameras and moisture meters.
• The removal of standing water.
• The application of specialized drying equipment.
• Daily inspections and monitoring until materials have reached their pre-loss condition and established drying goals.

Water Removal Process: PuroClean of New York, NY‘s IICRC certified technicians strongly care for your property and belongings while making sure water damage, both seen and unseen, is restored.

Mold and Odor Removal: Water losses not handled in a timely manner and dried down quickly can lead to secondary damage such as microbial growth, as well as cause structural components to lose their integrity, potentially impact indoor air quality, and may ultimately result in compromised occupant health issues to develop. PuroClean’s IICRC certified technicians follow industry best practices to properly remediate mold that has infected and/or damaged and return the property to a pre-loss condition. Once a scope of remediation and repair has been determined, they will implement engineering controls and containment to prevent cross-contamination to unaffected sections of a building utilizing negative pressure with HEPA air filtration devices. A remediation protocol is developed to remove contaminants by:

• The removal of compromised materials and contents per industry standards.
• A thorough cleaning using HEPA air filter devices and HEPA vacuums.
• A thorough cleaning of all surfaces with cleaning solutions that can include EPA registered disinfectants, followed by another HEPA vacuuming of all surfaces.

A lot of people use bleach to clean mold; however, this is an ineffective strategy as bleach doesn’t kill the spores; it only bleaches them. PuroClean’s goal is to return your property to a clean and safe condition.

Odors are an indicator that something could still be wet. If something has a musty pungent odor it can indicate microbial issues that can create MVOC’s (microbial volatile organic compounds) and can cause health related issues. PuroClean’s approach is to follow industry standards to develop the right scope of repair for your business or home, which includes employing specialized equipment, cleaning practices, followed by recommending a clearance test to ensure your property has reached the desired goal.

Ongoing Communication: During the New York, NY water damage repair process we will work with you and your insurance provider to keep you both aware of what is happening, what to expect and what to do. It is our goal here at PuroClean of New York, NY to be transparent, to ensure everyone impacted stay fully aware of what is taking place and are able to make decisions confidently.

It is our goal to support you with as much kindness and little interruption to your everyday life, because we understand the trauma you are experiencing. PuroClean of New York, NY can be counted on to respond to your New York, NY water damage emergency with urgency and sensitivity 24 hours a day, 7 days a week, and to act with professional speed and care to restore your home or property.

We keep you and your insurance broker informed about our progress during the entire process. PuroClean’s IICRC certified technicians will use advanced equipment to precisely gauge the extent of the damage and will restore areas with both visible and hidden water damage.

PuroClean Emergency Flood and Related Water Damage Repair Services in New York, NY

Water Damage Assessments:

• Our technicians will first conduct a thorough assessment, perform daily inspections and monitoring to develop drying strategies and answer: What’s wet, how wet is it, is it drying, and has it reached its dry standard.
• The assessment helps determine what damaged material may need to be removed due to structural integrity issues, damage not restorable, or contamination. Our goal is to dry all materials such as drywall, wood, carpet and padding, baseboards, furniture, insulation, furniture, upholstery, and more, providing they are not contaminated, or structurally compromised according to industry standards.

New York, NY Emergency Water Extraction

We start out by strategically locating specially designed water removal equipment in order to quickly get rid of standing water.

• When the water has been removed, any affected areas and belongings are removed to be stored or discarded. This first step happens right away and is achieved using our commercial pumps. Our technicians start water removal immediately using our high tech commercial water pump machines. Upon the finishing of the water removal procedure, PuroClean will remove all affected structures and/or belongings regardless if you’re keeping or trashing them.
• Upon completion, the equipment will be removed and the water will be discarded elsewhere by PuroClean’s staff.

Drying and Dehumidification

Then our fucus is to identify, isolate and prep all areas that need drying and dehumidification.

1. To ensure this process can be completely performed, removal of belongings and upholstery will be necessary.
2. A PuroClean professional will assess the isolated area and choose locations for the powerful air movers. Areas of the home or business that are affected with the most moisture and trapped water are our top concern, to pull out trapped water. Remember, these machines are quite loud.
3. Next, the water will be sucked out by the air movers, which are specially designed to increase evaporation in the given space and create airflow so dehumidifiers can be most effective. All of the water pulled out is to be disposed of by the PuroClean technician in another location.
4. PuroClean technicians will put back any moved items to their original location once moisture levels return to normal. Our technicians monitor the humidity levels closely during the process of drying to make sure that proper drying is taking place.

Final Cleaning Processes

Odors can form in a carpet that has been water damaged very easily due to soils and potentially from other issues such as mildew and may spread beyond the affected area to your entire home or business. PuroClean’s professional process of cleaning, deodorizing and spot removal will safely and effectively remove soils and organics that are odor-causing.

• Our technicians will begin with a complete inspection and dry vacuuming of your carpet.
• To properly repair the affected carpet, where needed, your furniture may require repositioning.
• Pre-treatments may be required for heavily soiled areas, spots, or pet odors.
• Post cleaning treatments can include textile or fiber protection, the cleaning of hard surfaces and contents that can help protect and prolong the value of your property.

PuroClean New York, NY‘s Water Damage Dos and Don’ts

Water damage repair in New York, NY is very important, but the safety of all parties is our first priority. Whether mitigating or restoring water damage, the following tips will help lower the risk of you suffering a setback due to a rain event, flood, faulty plumbing, leaky AC, or roof.

What To Do:

• Shut Off Your Water: Shut down the home’s water supply and call a plumber for repairs.
• Be Cautious: Watch your step, as floors may be slippery. Also, watch for trip and fall hazards and for exposed electrical wires.
• Remove Excess Water: Mop up as much water as possible. In cool weather, open windows to speed drying; in hot weather, if safe, turn on your Air Conditioning.
• Prop Up Upholstery: Remove all loose cushions and prop up upholstered furniture.
• Remove obstacles – Remove all rugs: Pick up any wet rugs and take out all items that may be sitting on the floor and/or in the main walkway area.
• Dry Storage Containers: Open any wet suitcases or storage boxes; and, if possible, have them dry in the sunlight.
• Protect Your Valuables: Paintings, artwork, and any other valuables should be moved to a safe, dry place.
• Dry Clothing: Immediately dry all articles of clothing. Hang leather and fur goods to dry at room temperature.
• Protect Your Furniture: Put aluminum foil or plastic underneath furniture legs on wet carpeting. Open (but do not force) drawers and cabinet doors to dry out interiors.
• Contact PuroClean ASAP: Call PuroClean of New York, NY. Trained technicians highly trained in New York, NY water damage are waiting to come to you.

Do Not Do:

• Don’t operate a vacuum cleaner: DO NOT USE your ordinary household vacuum cleaner. You may use a wet vac or wet/dry vac that is created to handle water cleanup.
• Don’t Touch Outlets or Plugs: DO NOT PLUG OR UNPLUG any electrical appliances or touch anything that is plugged in already.
• Don’t use any appliances: DO NOT touch or operate any electrical appliances, such as televisions, computers, radios, fans, or anything that may be hooked to electric power – and ESPECIALLY while standing on any wet floor, regardless of the material.
• Don’t let it get too warm: Try to keep wet areas as cool as possible because hot, damp areas promote mold growth

Our Frequently Asked Questions

Below are the questions typically asked by our PuroClean customers:

What happens if I have a flood late at night and need assistance?

We at PuroClean of New York, NY are open 24 hours a day, seven days a week, and will respond to your call for assistance at any time and on any day. We restore your property as if it were our own and will ensure the damage will be in a better state than it originally was. Call us now at (646) 767-5885.

What do I need to do to get a free estimate, or how much does it cost?

Call us now at (646) 767-5885 for a free estimate of our water damage services.

Does homeowners insurance cover flooding or water damage? Do you work with insurance companies to minimize the cost and hassle?

Homeowners insurance provides coverage for sudden and accidental damage (such as water heater ruptures or pipe bursts). However, flood damage, no matter the water source, is NOT covered by standard homeowners policies. Also, a standard homeowners insurance policy will not cover water damage that results from a lack of maintenance.