PuroClean Emergency Flood and Related Water Damage Restoration Services


Our Flood Water Removal Experts Are Ready to Provide Emergency Water Damage Restoration Services

Even a small amount of water can cause major damage to your home or business—especially in regions like Western Connecticut and the Hudson Valley, where seasonal storms, old plumbing, and lakefront living increase the risk. At PuroClean of Carmel, our team is trained to respond quickly and effectively when water intrudes—whether from a burst pipe in Brookfield, flash flooding in New Milford, or an ice dam in Garrison.

Water left unchecked can seep into flooring, drywall, and insulation—leading to serious structural issues and rapid mold growth. Mold spores can develop in as little as 24–48 hours, especially in homes with poor ventilation or older construction, which is common in historic towns like Bridgewater and Roxbury.

That’s why professional restoration matters. Our water damage restoration process begins with fast, professional water removal. Then, we thoroughly dry and dehumidify every affected surface using advanced tools and techniques tailored for both modern and older homes in the region.

  • Emergency Structural Drying Services
    After water is removed, we don’t stop there. Our structural drying process targets areas where moisture hides—inside walls, under flooring, and in crawl spaces. Especially important in New Milford and Sherman, where many homes are built near rivers and have below-grade basements.
  • Flood Damage Restoration Services
    Flooding from the Housatonic River, Candlewood Lake, or seasonal storms can devastate homes in towns like Bridgewater and Brookfield. Our flood damage specialists restore not only the structure but also personal belongings with care.
  • Water Leak Detection Services
    Hidden leaks are common in historic homes and can go undetected for weeks. Our techs use moisture meters and thermal imaging to find hidden water behind walls or under floors—crucial in older homes with aging plumbing.
  • Dehumidification Services
    Humidity from storms or appliance leaks can linger even after cleanup. We use commercial-grade refrigerant and desiccant dehumidifiers depending on the space and property type to remove moisture effectively—essential for mold prevention.
  • Emergency Water Extraction Services
    We offer 24/7 emergency water extraction. Whether a pipe bursts during a winter freeze or a washing machine overflows while you’re away for the weekend, we’re ready to act fast.
  • Mold Remediation
    Mold risk skyrockets in humid climates and lake-adjacent homes—like those in New Fairfield or Gaylordsville. We eliminate visible mold and treat affected areas to prevent regrowth.
  • Professional Cabinet and Vanity Drying Services
    Cabinetry often hides water damage until it’s too late. We provide careful drying services that help preserve fixtures and avoid unnecessary demolition.

Most Common Reasons For Water Damage In Your Property


  • Storm Damage and Flash Flooding
    In 2024, Western Connecticut saw record-breaking rainfall and flooding events. Many homes in Brookfield, New Milford, and Bridgewater were affected by overflow from the Housatonic River and Lake Lillinonah. Flash floods and blocked drainage systems are common causes of water damage here.
  • Frozen Pipes
    Winter freezes are a recurring risk across the region. Homes in higher elevations like Sherman or Garrison often experience frozen or burst pipes. Vacation homes left unheated are particularly vulnerable.
  • Ice Dams
    Heavy snowfalls followed by thaw cycles cause ice dams to form on roofs throughout Litchfield and Putnam counties. This pushes water under shingles and into attics—leading to hidden leaks and insulation damage.
  • Roof Leaks
    Older or tree-covered homes in Roxbury, Washington, and Dutchess County are prone to slow, undetected roof leaks. Left unaddressed, they can damage structural elements and cause mold in ceilings and attics.
  • Overflowing Fixtures & Appliances
    From second-floor laundry rooms in Newtown to overfilled bathtubs in Bethel, water overflow incidents are common, especially in multi-level or absentee-owned properties.
  • Pipes and Supply Line Leaks
    Aging copper or polybutylene plumbing can lead to hidden leaks behind walls or under sinks. Moisture builds slowly, then causes mold blooms—particularly dangerous in homes with limited ventilation.
  • Blocked Drains & Sump Pump Failure
    Basements in towns like Brookfield or New Fairfield are highly susceptible to flooding when sump pumps fail or drain lines clog—especially after heavy rain.
  • Extinguishing a Fire
    Water damage often follows fire incidents. Firefighting efforts and activated sprinkler systems can soak multiple floors. Our team is trained to handle both fire and water restoration seamlessly.

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Blocked Drains and Sump Pumps

Hair, grease accumulation, toiletries, dirt, and other foreign objects can obstruct the drainpipe and prevent regular drainage. When clogged drains are not addressed promptly, they may easily back up and cause flooding and damage to your home’s interior. An inefficient, obstructed, damaged, or failing sump pump will leave your basement dealing with large quantities of water that cannot be drained. Being unable to evacuate the water can lead to costly flood damage. Here are some tips to help maintain your sump pump.

Extinguishing a Fire

Many people wouldn’t think of it, but a common side-effect of fire is dealing with heavy water damage. First Responders and emergency sprinkler systems douse the entirety of the property under considerable amounts of water in an effort to stop the fire. We also have had many events where people looking for a place to hang their clothes, use the pipes for the sprinkler system, which triggers the sprinklers, flooding many floors at times. Read our list of facts about home sprinkler systems.

Roof Leaks

The physical integrity of your roof is vital to maintaining conditions on the inside of your home. Over time, natural wear and tear will cause roofs to weaken and leaks to form. When the roof is breached, precipitation will enter your home and begin to cause damage in its wake. If the water damage is not addressed within 24-48 hours after the intrusion, the standing water and buildup of humidity may lead to mold growth. Find out what actions you should take if you discover a leak in your roof.

Ice Dams

Ice dams form on roofs during a cycle of snow precipitating, melting, then refreezing. This is caused by the heat of the attic rising upwards and causing the frozen snow to melt into liquid water. The liquid water runs off towards the edges of the roof but refreezes in the sub-freezing temperatures, resulting in a buildup of ice along the edges of the roof. This damming effect will then cause snow and ice to build up and put your roof in major jeopardy of being overloaded and damaged. Read our guide towards the most effective means of preventing ice dams on your roof.

FAQs

How long does it take for drywall to dry?

There are many variables that affect the time for drywall to dry after being wet. Normally it will be returned to a dry condition in two – three days, but that will vary with each situation.[…]

How do I clean up mold?

[VIDEO] Removing mold efficiently is harder than most people think. First, you have to wear protective clothing to reduce exposure to mold. Then, you need to isolate the mold, so that it doesn’t […]

When does mold become a problem?

Although all homes have mold spores in them, larger patches of mold growth can cause health issues and structural damage. Signs of mold in homes include a musty odor and the visible black or white […]

What is the powder in a fire extinguisher?

Monoammonium phosphate, ABC Dry Chemical, ABE Powder, tri-class, or multi-purpose dry chemical is a dry chemical extinguishing agent used on class A, class B, and class C fires. It uses a specially[…]

What should I do with all the water that was used to put out the fire?

Water can lead to more damage such as mold growth. Reputable restoration companies also extract the water from the damaged area as part of the fire restoration procedure.[…]

Why choose PuroClean for your water damage restoration needs?

Urgency and Sensitivity

We respond 24/7 with compassion and speed. Many clients are away from their weekend homes when damage occurs—we make the process smooth, stress-free, and transparent.

Trusted Expertise

Our technicians are IICRC-certified, trained in modern water damage restoration, and experienced with properties common in Litchfield County and Putnam Valley.

Ongoing Communication

From the first call to the final walk-through, we keep you, your insurance adjuster, and any property managers informed every step of the way.

Thorough Cleanup

We treat your property like it’s our own—taking special care with sentimental items, antiques, and historic features.

Unlike any other water damage repair company, we rescue and restore lives and property with the PuroClean QuickDry System™ in the shortest possible time and at a much lower cost than the traditional drying system many of our competitors use. Using state-of-the-art equipment for drying, dehumidifying, deodorizing, and disinfecting, we restore your home or business with minimal disruption so that you can get back to your normal life.

PuroClean Emergency Flood and Related Water Damage Restoration Services

  • Water Removal

  • Emergency Water Extraction

  • Drying & Dehumidification

  • Carpet Restoration

  • Carpet Cleaning, Deodorization & Spot Removal

  • Mold & Odor Removal

  • Reconstruction

Urgency and sensitivity

Recognizing that water damage causes a devastating setback to families or businesses, our Paramedics of Property Damage™ respond with urgency and sensitivity 24 hours a day, seven days a week to professionally salvage your property. We understand the trauma you are facing so we rescue your property with compassion and minimal disruption to your daily life.

Detailed and Accurate Assessments

Our professionals identify the full extent of water damage, both visible and unseen, by using sensors such as moisture detectors and hygrometers. Meanwhile, we help homeowners overcome their feeling of helplessness by explaining the process in a way that they can understand what is happening, what to expect, and what they can do.