Why Choose PuroClean Property Restoration

Unlike any other water damage repair company, we rescue and restore lives and property with the PuroClean QuickDry System™ in the shortest possible time and at a much lower cost than the traditional drying system many of our competitors use. Using state-of-the-art equipment for drying, dehumidifying, deodorizing, and disinfecting, we restore your home or business with minimal disruption so that you can get back to your normal life.

Trusted

We have earned the trust of homeowners, insurance professionals, home service providers, and property managers throughout North America.

State-of-the-art Equipment

We use a range of modern, high-quality equipment that work together to create the most effective drying conditions.

Ongoing Communication

At every step, we keep you and your insurance agent informed. We want everyone involved to understand what is happening, what to expect, and what to do.

Thorough Cleanup

We treat water-damaged property as if it were our own. Our technicians dry every item respectfully and professionally, from your carpet to your family photographs.

Water damage can be caused by something minor, like a leaky faucet or something significant, like frozen and burst pipes. Whatever the cause, large or small, PuroClean of Carol Stream, IL is prepared to respond quickly and remove standing water and moisture from your property in or around Carol Stream, IL. Your home or business is in good hands and will be taken care of by our trained technicians. Our goal is to prevent further damage and avoid the risk that mold will affect the structure or your belongings. Call us anytime at (630) 653-7876 – Don’t wait!

Trust PuroClean of Carol Stream, IL for your Water Damage Remediation

PuroClean QuickDry System™

Our QuickDry systems is designed to dry affected structural materials and contents and in a timely and effective manner can include:

  • A thorough assessment and inspection of the structure to determine what’s wet and how wet structural materials and contents are with infrared cameras and moisture meters.
  • The removal of standing water.
  • The application of specialized drying equipment.
  • Daily inspections and monitoring until materials have reached their pre-loss condition and established drying goals.

During Our Water Removal Process: Our IICRC certified PuroClean of Carol Stream, IL water damage restoration technicians ensure that the damage caused by water to your property – both visible and invisible is restored, all while caring for your property and belongings.

Mold and Odor Removal: Water losses not handled in a timely manner and dried down quickly can lead to secondary damage such as microbial growth, as well as cause structural components to lose their integrity, potentially impact indoor air quality, and may ultimately result in compromised occupant health issues. PuroClean’s IICRC certified technicians follow industry best practices to properly remediate mold that has infected and/or damaged and return the property to a pre-loss condition. Once a scope of remediation and repair has been determined, they will implement engineering controls and containment to prevent cross-contamination to unaffected sections of a building utilizing negative pressure with HEPA air filtration devices. A remediation protocol is developed to remove contaminants by:

  • The removal of compromised materials and contents per industry standards.
  • A thorough cleaning using HEPA air filter devices and HEPA vacuums.
  • A thorough cleaning of all surfaces with cleaning solutions that can include EPA registered disinfectants, followed by another HEPA vacuuming of all surfaces.

A lot of people use bleach to clean mold; however, this is an ineffective strategy as bleach doesn’t kill the spores; it only bleaches them. PuroClean’s goal is to return your property to a safe and clean condition.

Odors are an indicator that something could still be wet. If something has a musty pungent odor it can indicate microbial issues that can create MVOC’s (microbial volatile organic compounds) and can cause health related issues. PuroClean’s approach is to follow industry standards to develop the right scope of repair for your home or business, which includes employing specialized equipment, cleaning practices, followed by recommending a clearance test to ensure your property has reached the desired goal.

Ongoing Communication: During the Carol Stream, IL water damage repair process PuroClean works with you and your insurance company to keep you both up to speed on what is happening, what to expect and what to do. It is our mission at PuroClean of Carol Stream, IL to be transparent, to ensure everyone affected stay fully aware of what is happening and are able to make decisions confidently.

It is our goal to support you with as much compassion and minimal interruption to your daily life, because we understand the trauma you are experiencing. PuroClean of Carol Stream, IL can be trusted to respond to your Carol Stream, IL water damage emergency urgently and sensitively 24 hours a day, 7 days a week, and to act with professional speed and kindness to salvage your home.

We keep you and your insurance company informed about our progress throughout the entire process. Our certified techs will use advanced equipment to precisely gauge the extent of your damage and will restore all areas with both visible and hidden water damage.

PuroClean Emergency Flood and Related Water Damage Repair Services in Carol Stream, IL

Water Damage Assessment:

  • Our technicians will first conduct a thorough assessment, perform daily inspections and monitoring to develop drying strategies and answer: What’s wet, how wet is it, is it drying, and has it reached its dry standard.
  • The assessment helps determine what damaged material may need to be removed due to structural integrity issues, damage not restorable, or contamination. Our goal is to dry all materials such as drywall, wood, carpet and padding, baseboards, furniture, insulation, furniture, upholstery, and more, providing they are not contaminated, or structurally compromised according to industry standards.

Emergency Extraction of Water in Carol Stream, IL

Qualified specialists will commence by removing all standing water from your affected areas. We strategically place commercial grade water removal equipment to remove unwanted water as quickly as possible.

  • Our advanced pumping machines will be immediately used to remove all standing water right away upon arrival. Your affected property will be removed to be stored or discarded.
  • The equipment will be removed upon completion and the PuroClean technicians will discard the water at another location.

Dehumidification & Drying

Once all areas requiring this process have been identified, the areas are isolated and prepped for drying and dehumidification.

  1. To ensure this process can be completely performed, relocating items and upholstery will be necessary.
  2. A PuroClean technician will assess the isolated area and choose locations for air moving machines. Areas of the home or business that are affected with the most moisture and trapped water are our top concern, to pull out trapped water. Remember, these air movers are quite loud.
  3. The water is pulled into the air by these powerful air movers, which are specially designed to increase evaporation in the given space and create airflow so dehumidifiers can be most effective. Our technicians will make sure the water is disposed of in another location.
  4. Only after monitoring the humidity and confirming the levels have returned to normal, your items and property will be returned to their original location.

Final Cleaning Processes

Odors can form in a carpet that has been water damaged very easily due to soils and potentially from other issues such as mildew and may spread beyond the affected area to your entire home or business. PuroClean’s professional process of cleaning, deodorizing and spot removal will safely and effectively remove soils and organics that are odor-causing.

  • Our technicians will begin with a complete inspection and dry vacuuming of your carpet.
  • To properly repair the affected carpet, where needed, your furniture may require repositioning.
  • Pre-treatments may be required for heavily soiled areas, spots, or pet odors.
  • Post cleaning treatments can include textile or fiber protection, the cleaning of hard surfaces and contents that can help protect and prolong the value of your property.

PuroClean Carol Stream, IL‘s Water Damage Dos and Don’ts

Although the repair of water damage in Carol Stream, IL is a high priority, safety of our customers and technicians is our most important goal. The following tips will help lower risk of suffering setbacks due to a heavy rain, flood, roof leaks or faulty plumbing or AC units; regardless of whether you’re mitigating or restoring water damage.

To Do:

  • Shut off main water supply: Turn off your home’s water supply. You may also need to call a plumber for repairs.
  • Be very careful: Watch your step as floors may be wet and slick. Keep an eye out for obstacles and any exposed electrical wiring. USE CAUTION.
  • Water removal: Mop as much water as possible. In cooler weather, open windows to speed up the drying process and in hot weather, only if it’s safe to do so, switch on your A/C.
  • Upholstery should be propped up: Any loose cushions and upholstered furniture should be propped up in a dry place.
  • Eliminate obstacles – Remove rugs: Pick up any wet rugs and remove all items that may be sitting on the floor and could pose a treat when walking.
  • Dry Storage Containers: Please open and dry all of your wet storage containers, bins, or suitcases. If possible, have them dry in the sun.
  • Protect Your Valuables: Paintings, artwork, and any other valuables should be relocated to a safe, dry place.
  • Dry Clothing: Immediately dry all articles of clothing. Hang leather and fur goods to dry at room temperature.
  • Protect Furniture: Put aluminum foil or plastic underneath furniture legs on wet carpeting. Open (but do not force) drawers and cabinet doors to dry out interiors.
  • Call PuroClean Immediately: Call PuroClean of Carol Stream, IL. Our certified technicians are highly skilled in Carol Stream, IL water damage repair.

Do Not Do:

  • Do not operate a vacuum cleaner: DON’T USE your ordinary household vacuum cleaner. You may use a wet vac or wet/dry vac that is built to handle water.
  • Don’t mess with electrical outlets: DO NOT unplug or plug any electrical cords or outlets and don’t touch anything that is plugged in.
  • Do not use any appliances: DO NOT touch or operate any electrical appliances, such as TVs, computers, radios, fans, or anything that is or may be hooked to electric power – and ESPECIALLY while standing on any wet floor, regardless of the material.
  • Do Not turn up the heat: keep interiors as cold as possible, as mold grows in heat and moisture.

Our Frequently Asked Questions

Below are the questions typically asked by our PuroClean customers:

What happens if I have a flood late at night and need assistance?

We at PuroClean of Carol Stream, IL are open 24 hours a day, seven days a week, and will respond to your call for assistance at any time and on any day. We restore your property as if it were our own and will ensure the damage will be in a better state than it originally was. Call us now at (630) 653-7876.

What do I need to do to get a free estimate, or how much does it cost?

Call us now at (630) 653-7876 for a free estimate of our water damage services.

Does homeowners insurance cover flooding or water damage? Do you work with insurance companies to minimize the cost and hassle?

Homeowners insurance provides coverage for sudden and accidental damage (such as water heater ruptures or pipe bursts). However, flood damage, no matter the water source, is NOT covered by standard homeowners policies. Also, a standard homeowners insurance policy will not cover water damage that results from a lack of maintenance.

A prompt response using the

PuroClean QuickDry System™ can save

15-40%
on water damage claim costs.

Water Damage Restoration by PuroClean

Expert Restoration Service

PuroClean technicians are highly trained and certified, and use state-of-the-art equipment and techniques to effectively remediate property damage.

PuroClean QUICKDRY SYSTEM™

Our PuroClean QuickDry System™ uses applied psychrometric science — a proven process that properly manages dehumidification and temperature to effectively and efficiently facilitate drying.and help ensure the best possible outcome. *We can save almost everything: drywall, wood, carpets, and most contents!

High-Capacity Air Movers create a vortex, similar to the motion of a tornado. This method speeds up the drying process.

A Low-Grain Refrigerant Dehumidifier draws in cool, wet air and blows out warm, dry air.

We measure and log the moisture content of materials, and monitor and log progress so we know the actual drying time and ensure restoration to the appropriate dry standard.

The PuroClean QuickDry™ Guarantee — Back to Normal in Three Days or Less.* PuroClean will monitor and mitigate water damage to your property and in most cases have it back to normal in three days or less*. Don’t wait, call us immediately.

We provide a complete estimate, including photos, to the agent or adjuster within 24-48 hours

*Certain extreme conditions may warrant additional drying time and/or the removal of carpet pad and structural components.

FAQ

Why is water damage dangerous?

Floodwater that comes from outside and from sewage backups contains dangerous contaminants like viruses and bacteria. If the water isn’t drained within 24-48 hours, structural damage and mold growth can [...]

How do you assess water damage when buying a house?

You should get a professional home inspector to determine if there is water damage and the extent of the damage. A contractor can estimate the repair cost. [...]

Does renter’s insurance cover water damage?

[VIDEO] Every Insurance policy is different. You should contact your broker/agent or your insurance company to determine the amount of coverage that you have. For the best possible service to [...]

How do certified technicians typically handle water damage?

The first thing professionals do is remove damaged materials that will either be restored or discarded. Materials include baseboards, insulation, furniture, carpeting, upholstery, carpet padding, fragile woods, drywall, and more. [...]

What causes water damage?

Water damage can occur after natural disasters, such as thunderstorms or hurricanes that cause flooding, from pipe bursts, appliance malfunctions, roof leaks, foundation leaks, septic tank overflows, poor drainage, and [...]