Why Choose PuroClean Water Damage Restoration in Chicago

Whether it’s water damage from lake flooding or burst pipes, PuroClean Property Restoration Specialists is prepared to respond quickly, to rescue and restore lives. Our crew uses state-of-the-art equipment, removing standing water and moisture from your property. This will prevent further damage and avoid the risk of mold. We will work to prevent further water damage, including mold, and restore your property to pre-loss condition.

Innovative

The PuroClean QuickDry System™ uses advanced technology to create the most effective drying conditions, saving you time and money, while restoring your property to pre-loss condition.

Compassion

We treat water-damaged property as if it were our own. Our technicians dry every item respectfully and professionally, from your carpet, to your family photographs.

State-of-the-Art Equipment

Using state-of-the-art equipment for drying, dehumidifying, deodorizing, and disinfecting, we restore your home or business with minimal disruption so that you can get back to your normal life.

Ongoing Communication

We will keep you and your insurance provider informed at each step of the restoration process.

PuroClean of Chicago, IL prides itself on the ability to respond rapidly to water damage issues and emergencies in Chicago, IL and surrounding areas. We understand that water damage can be caused by all sorts of issues ranging from leaky faucets to something more significant like frozen or burst pipes. Your home is in good hands with our experienced and trained technicians. Our goal here at PuroClean of Chicago, IL is to avoid any further problems and avoid the risk of mold that could impact the structure of your property. Don’t hesitate to contact us anytime at (312) 453-1500.

Trust PuroClean of Chicago, IL for your Water Damage Restoration

PuroClean QuickDry System™

Our QuickDry systems is designed to dry affected structural materials and contents and in a timely and effective manner can include:

  • A thorough assessment and inspection of the structure to determine what’s wet and how wet structural materials and contents are with infrared cameras and moisture meters.
  • The removal of standing water.
  • The application of specialized drying equipment.
  • Daily inspections and monitoring until materials have reached their pre-loss condition and established drying goals.

During our Process of Water Removal: The Chicago, IL IIRCRC certified water damage restoration technicians are there to ensure that the obvious and hidden water damaged areas of your property are restored – while giving special care to all of your belongings and property.

Mold and Odor Removal: Water losses not handled and dried down quickly can lead to secondary damage such as microbial growth, as well as cause structural components to lose their integrity, potentially impact indoor air quality, and may ultimately result in compromised occupant health issues to develop. PuroClean’s IICRC certified technicians follow industry standards to properly remediate mold that has infected and/or damaged and return the property to a pre-loss condition. Once a scope of remediation and repair has been determined, they will implement engineering controls and containment to prevent cross-contamination to unaffected areas of a building utilizing negative pressure with HEPA air filtration devices. A remediation protocol is developed to remove contaminants by:

  • The removal of compromised materials and contents per industry standards.
  • A thorough cleaning using HEPA air filter devices and HEPA vacuums.
  • A thorough cleaning of all surfaces with cleaning solutions that can include EPA registered disinfectants, followed by another HEPA vacuuming of all surfaces.

A lot of people use bleach to clean mold; however, this is an ineffective method as bleach does not kill the spores; it only bleaches them. PuroClean’s goal is to return your property to a clean and safe condition.

Odors are a sign that something could still be wet. If something has a musty pungent odor it can indicate microbial issues that can create MVOC’s (microbial volatile organic compounds) and can cause health related issues. PuroClean’s approach is to follow industry standards to develop the right scope of repair for your home or business, which includes employing specialized equipment, cleaning practices, followed by recommending a clearance test to ensure your property has reached the desired goal.

Ongoing Communication: PuroClean of Chicago, IL strives to be transparent in all its work in order to ensure all parties are fully aware and confident in making decisions. Throughout the Chicago, IL water damage repair process, we will ensure that both you and your insurance provider understand what is happening, what to expect, and what you can do.

Here at PuroClean of Chicago, IL, you can always trust us to respond to Chicago, IL water damage emergencies with urgency and sensitivity 24/7. We will conduct ourselves professionally and thoughtfully when salvaging your property. We will strive to be here for you with as much compassion and as little disruption to your daily life. We understand this is a traumatic experience.

We will consistently stay in contact with you and your insurance company throughout the entire process to keep you updated on our progress. State-of-the-science equipment is used by our certified technicians to accurately measure just how bad the water damage is and completely restore your property by removing visible and invisible water damage.

PuroClean Emergency Flood and Related Water Damage Repair Services in Chicago, IL

The Water Damage Assessment:

  • Our technicians will first conduct a thorough assessment, perform daily inspections and monitoring to develop drying strategies and answer: What’s wet, how wet is it, is it drying, and has it reached its dry standard.
  • The assessment helps determine what damaged material may need to be removed due to structural integrity issues, damage not restorable, or contamination. Our goal is to dry all materials such as drywall, wood, carpet and padding, baseboards, furniture, insulation, furniture, upholstery, and more, providing they are not contaminated, or structurally compromised according to industry standards.

Chicago, IL Emergency Water Extraction

We begin by extracting any standing water present on your premises using high-grade equipment strategically placed to extract all water from the area.

  • The first step calls for immediate water removal with our advanced water pumps. Once the water is removed, all affected belongings and structures will be removed and stored or discarded.
  • When the water is fully removed from the premises, the equipment is removed, and the displaced water will be disposed of at an environmentally safe location.

Dehumidification & Drying

Then our fucus is to identify, isolate and prep all areas that require drying and dehumidification.

  1. This procedure calls for all belongings to be relocated to thoroughly complete the water removal.
  2. A PuroClean professional will assess the isolated area and choose locations for air moving machines. Areas of the home or business that are affected with the most moisture and trapped water will be the key focus, to pull out trapped water. Remember, these machines are quite loud.
  3. The water is pulled into the air by the air movers, which are specially designed to increase evaporation in the given space and create airflow so dehumidifiers can be most effective. Our technicians dispose of the water in a separate location.
  4. To ensure that everything is being dried properly, a PuroClean technician will monitor moisture levels. Once moisture levels are back to normal, any removed property will be placed back to their original locations.

Final Cleaning Processes

Odors can form in a carpet that has been water damaged very easily due to soils and potentially from other issues such as mildew and may spread beyond the affected area to your entire home or business. PuroClean’s professional process of cleaning, deodorizing and spot removal will safely and effectively remove soils and organics that are odor-causing.

  • Our technicians will begin with a complete inspection and dry vacuuming of your carpet.
  • To properly repair the affected carpet, where needed, your furniture may require repositioning.
  • Pre-treatments may be required for heavily soiled areas, spots, or pet odors.
  • Post cleaning treatments can include textile or fiber protection, the cleaning of hard surfaces and contents that can help protect and prolong the value of your property.

Chicago, IL Water Damage Do’s and Don’ts

Mitigating or restoring water damage in Chicago, IL is one of our primary goals. However, our primary concern is the safety of all parties involved in our process, technicians and customers alike. Follow these tips to reduce setback chances due to roof leaks, faulty plumbing and AC, rains, floods, etc.

What To Do:

  • Shut off the main water supply: Turn off your home’s water supply. You may also need to call a plumber for repairs.
  • Be very careful: Watch your step as floors may be slippery and wet. Keep a lookout for obstacles and any exposed electrical wiring. USE CAUTION.
  • Water removal: Mop as much water as possible. In cooler weather, open windows to help speed up the drying process and in hot weather, only if it’s safe to do so, turn your A/C on.
  • Prop Up Upholstery: Remove all loose cushions and prop up upholstered furniture.
  • Manage Area Rugs and Obstacles: Remove rugs and pick up any items that are sitting on the floor.
  • Dry Storage Containers: Please open and dry all of your wet storage containers, bins, or suitcases. If possible, have them dry in the sun.
  • Protect Your Valuables: Paintings, artwork, and any other valuables should be moved to a safe, dry place.
  • Dry Wet Clothing: Quickly dry all wet garments. Hang leather goods and furs to dry at room temperature.
  • Furniture Protection: Put tinfoil or some sort of plastic under all furniture legs touching wet carpets. Open drawers and cabinet doors to dry out interiors (but do not force them open).
  • Call PuroClean Immediately: Call PuroClean of Chicago, IL. Our experienced technicians are highly skilled in Chicago, IL water damage repair.

Do Not Do:

  • DO NOT VACUUM: You shouldn’t use a regular household vacuum cleaner. Only use a wet vac, the type that is specifically made to handle water.
  • Don’t mess with electrical outlets: DO NOT unplug or plug any electrical cords or outlets and don’t touch anything that is plugged in.
  • Don’t Operate Electrical Appliances: DO NOT TURN ON TVs, radios, computers, ceiling fans, or any other electrical appliances while standing on wet carpets or floors, particularly concrete or tile floors.
  • Don’t turn up the heat: keep interiors as cold as possible, as mold grows in heat and moisture.

Our Frequently Asked Questions

Below are the questions typically asked by our PuroClean customers:

What happens if I have a flood late at night and need assistance?

We at PuroClean of Chicago, IL are open 24 hours a day, seven days a week, and will respond to your call for assistance at any time and on any day. We restore your property as if it were our own and will ensure the damage will be in a better state than it originally was. Call us now at (312) 453-1500.

What do I need to do to get a free estimate, or how much does it cost?

Call us now at (312) 453-1500 for a free estimate of our water damage services.

Does homeowners insurance cover flooding or water damage? Do you work with insurance companies to minimize the cost and hassle?

Homeowners insurance provides coverage for sudden and accidental damage (such as water heater ruptures or pipe bursts). However, flood damage, no matter the water source, is NOT covered by standard homeowners policies. Also, a standard homeowners insurance policy will not cover water damage that results from a lack of maintenance.

A prompt response using the

PuroClean QuickDry System™ can save

15-40%
on water damage claim costs.

Water Damage Restoration by PuroClean

Expert Restoration Service

PuroClean technicians are highly trained and certified, and use state-of-the-art equipment and techniques to effectively remediate property damage.

The PuroClean QUICKDRY SYSTEM™

Our PuroClean QuickDry System™ uses applied psychrometric science. It is a proven process that manages dehumidification and temperature to quicken drying and help ensure the best possible outcome. *We can save almost everything: drywall, wood, carpets, and most contents!

The system uses advanced restoration equipment:

  • High-Capacity Air Movers create a vortex, similar to the motion of a tornado. This method speeds up the drying process.
  • A Low-Grain Refrigerant Dehumidifier draws in cool, wet air and blows out warm, dry air.

Additionally, we measure and log the moisture content of materials, and monitor and log progress. That helps us know the actual drying time and ensure restoration to the appropriate dry standard.

The PuroClean QuickDry™ Guarantee — Back to Normal in Three Days or Fewer.* PuroClean will monitor and mitigate water damage to your property and in most cases have it back to normal in three days or fewer*. Don’t wait, call us immediately.

We provide a complete estimate, including photos, to the agent or adjuster within 24-48 hours.

*Certain extreme conditions may warrant additional drying time and/or the removal of carpet pad and structural components.

"The company superseded our expectations. Their professionalism, customer service, delicateness, and respect for our personal property made this company the best company we have ever had the pleasure [...]

GEORGE AND SANDRA T

"OMG! Reuben and his team were phenomenal! Just so professional and courteous. A pleasure to work with - made my day so easy breezy. Yes, I would recommend PuroClean in a heartbeat."

CECELIA G.

FAQ

Why does PuroClean Emergency Recovery Services need access to my house or business?

Initially PuroClean needs to get into the home or office to do the emergency remediation and mitigation work. Then, during the drying process, PuroClean will need to return each day [...]

How do you prepare for claims adjuster water-damage home visit?

Contact your insurance agent and/or adjuster and they will tell you everything you need to have ready to ensure the claims process is smooth. [...]

Why is my property monitored so often?

Daily monitoring is one important aspect of the process. Industry Best Practices require this monitoring to insure that the drying process is proceeding properly. [...]

Why is water damage dangerous?

Floodwater that comes from outside and from sewage backups contains dangerous contaminants like viruses and bacteria. If the water isn’t drained within 24-48 hours, structural damage and mold growth can [...]

Do I need to find a reconstruction contractor to do the repairs after the water restoration is done?

Many PuroClean Professionals provide Full Service to you including the replacement or repair of any structural items that have been damaged. Consult your local PuroClean office to see if they [...]

24/7 Emergency Response (312) 453-1500