Professional water damage mitigation and restoration services to help restore your home after unexpected water intrusion.

Try to stay calm and watch your step as floors may be wet, leading to slips and falls. Keep a lookout for obstacles and any exposed wiring to avoid electrocution.
If there is a pipe break in the toilet or sink supply line, find the shut off valve to the water supply line. If you cannot turn off the water before the source of the leak, find your main water line and turn off the water to the entire home. The main water shut-off is usually located in your basement, along the wall facing the street. Watch our YouTube video on how to find the water shut-off.
Do not hesitate to call PuroClean Restoration Services 24/7. If you haven’t had the chance to call your plumber yet, we will be happy to recommend some of our excellent trusted local plumbing partners. Additionally, call your insurance agent/company to determine if your situation is a covered loss and to file a claim. Let us handle the rest.
You can take small steps to reduce the amount of damage to your property and save on cleanup costs. After calling us, if you are able to complete these DIY water damage restoration tips, things will run even more smoothly on our arrival.
If the affected area is small and uncarpeted, and you feel that you can clean it up yourself, a property owner can use a shop vac (remember to remove the filter) in order to extract water. You can also mop up as much water as possible. Running a fan near the wet area will help with evaporation, and if you have a dehumidifier, make sure that is operating. If you do not have a dehumidifier and it is nice outside, open your windows for cross ventilation.
Place small plastic squares or aluminum foil under all wood furniture feet. If left to sit in water, the finish on the furniture legs will stain the wet carpet.
If you have contents in cardboard boxes that got wet, remove the contents and dispose of the wet cardboard boxes. Separate items to dry near a fan or outside, weather permitting. Clothing should be washed and dried immediately.
Save your precious memories- if you do not have time to separate and dry your photographs immediately, put them in a plastic bag and store them in the freezer until you have time to sort through and dry the pictures. Putting them in the freezer stops the water damage from progressing.
Move any valuables (paintings, other art, antiques, jewelry, etc.) to a safe, dry place.

A water damage restoration company, like PuroClean Restoration Services, responds quickly to remove water, dry the affected areas, and help restore your property.
Here are some of the specific things we can do:
What Our Customers Say:
PuroClean Restoration Services works with all insurance companies. We submit all necessary paperwork, including Xactimate or Symbility detailed estimates (third-party companies used by insurance and restoration companies during a loss), moisture readings, inventory lists, pictures, and any other pertinent information related to the claim.
The answer is yes and no. It depends on what type of water loss you have and what type of flooring you have. If you have a sewage loss, then it is recommended that you remove the affected areas, or at the very least, apply an antimicrobial agent to get rid of any unwanted microbial organisms from the sewage. If you have carpeting that does not have a pad, then we can extract the water with our weighted extractor and dry the carpet in place.
If you have padding, it depends if the carpet pad has a moisture barrier on the padding. If there is a moisture barrier, the padding has to be removed. If we do not remove the moisture barrier padding, then PuroClean cannot dry the moisture and this will cause mold to form.
In certain situations, the carpet cannot be saved. Wood flooring can be saved if it does not have a moisture barrier, is not laminate flooring, and is properly dried immediately. Time is of the essence when dealing with water damage restoration and preventing further damage, like mold from forming.
The PuroClean in Cranford is here to serve you 24 hours a day, seven days a week, even Super Bowl Sunday and Christmas. We will respond to your call for assistance in water damage restoration at any time and on any day. We will restore and get your property to its pre-loss condition.
Homeowners insurance provides coverage for damage that is sudden and accidental (such as water heater ruptures or pipe bursts). However, some flooding related to storms with rising water from rivers, streams, or area-wide flooding in which water enters over a threshold of a building may NOT be covered by standard homeowners policies. Also, sump pumps may require additional coverage.
Consult with your insurance agent or carrier to determine your coverage and coverage needs for water damage restoration.
_____
“My parent’s home in Monroe, NJ at Rossmoor was flooded in Hurricane Henry. When looking for a company to help with the water damage I came across PuroClean Restoration Services Cranford. I chose them because I had heard good things about their company and wanted to use someone I felt I could trust. Their team was great! Tim, who was the lead on the project was so kind and helpful, as were the technicians Dave and Tom. Tim did a great job letting us know what to expect and working with us to salvage anything we could. He was beyond supportive and was truly compassionate in a moment of devastation. They were also excellent at processing all of the documentation we needed for the insurance company. I would absolutely recommend PuroClean to anyone dealing with water damage, and would call them immediately if we ever experience another flood.“
Stacy T. of Monroe, NJ
_____
“I experienced some water in my basement that destroyed two rooms of carpet as well as a few personal items. I called PuroClean, and Chris was here as scheduled, work was done quickly and completely and price was reasonable. Everyone was very professional, and Chris even gave me a heads up about some items that should be addressed later. 100% happy with the job and the service!”
Holly W. of Cranford, NJ
_____
“Robin & her team did an awesome job cleaning & drying my basement from sewage that was backing up. They responded very quickly, to fit me in around their schedule within a day of contacting them and were very efficient. Highly Recommend.”
Laurence W. of West Orange, NJ
_____
Find answers to common questions about our services
You can check the walls and ceilings for water stains, the floors for warping and buckling, and the pipes for corrosion, leaks, missing grout, and mold. Attics and basements may have damaged flooring, mildew or mold, dampness, and odors. Also, be sure to inspect the exterior of the home for cracked roof tiles, puddles, standing water, and whether the ground is sloping away from the house.
First, if safe, shut off the utilities in your home to avoid further damage. Don’t enter your home if it has suffered structural damage. Don’t walk through floodwater if electricity hasn’t been turned off, and avoid contaminants. Next, contact a water-damage restoration company, such as PuroClean Restoration Services, as soon as possible. Don’t wait, as water can cause mold and irremediable damage to the wood, walls, and carpet. Then, depending on the extent of the damage and the recommendation of the remediation company, contact your insurance provider to start the claim process.
There are many variables that determine whether a flooded property can be saved: the amount of water, and even more important, the amount of time the water was in/around the property. Every situation is different, and PuroClean Restoration Services expert restoration professionals can determine what can be salved once one site.
Property water damage can pose several dangers including structural instability, electrical hazards, mold and mildew growth leading to health issues, contamination from sewage or chemicals, and potential collapse of weakened structures.
Water flooding can cause extensive damage including structural damage to walls, floors, and foundations, damage to personal belongings, electrical hazards, and potential health risks from mold and bacteria growth. The longer water sits, the more severe the damage becomes.
You can check the walls and ceilings for water stains, the floors for warping and buckling, and the pipes for corrosion, leaks, missing grout, and mold. Attics and basements may have damaged flooring, mildew or mold, dampness, and odors. Also, be sure to inspect the exterior of the home for cracked roof tiles, puddles, standing water, and whether the ground is sloping away from the house.
First, if safe, shut off the utilities in your home to avoid further damage. Don’t enter your home if it has suffered structural damage. Don’t walk through floodwater if electricity hasn’t been turned off, and avoid contaminants. Next, contact a water-damage restoration company, such as PuroClean Restoration Services, as soon as possible. Don’t wait, as water can cause mold and irremediable damage to the wood, walls, and carpet. Then, depending on the extent of the damage and the recommendation of the remediation company, contact your insurance provider to start the claim process.
There are many variables that determine whether a flooded property can be saved: the amount of water, and even more important, the amount of time the water was in/around the property. Every situation is different, and PuroClean Restoration Services expert restoration professionals can determine what can be salved once one site.
Property water damage can pose several dangers including structural instability, electrical hazards, mold and mildew growth leading to health issues, contamination from sewage or chemicals, and potential collapse of weakened structures.
Water flooding can cause extensive damage including structural damage to walls, floors, and foundations, damage to personal belongings, electrical hazards, and potential health risks from mold and bacteria growth. The longer water sits, the more severe the damage becomes.
Trained and Certified Restoration Professionals
Our residential water damage restoration team is trained, certified, and experienced in responding to a wide range of water damage situations. Many technicians hold IICRC certifications, and we follow industry standards and proven restoration practices to support safe and effective recovery.
Water damage is stressful enough without confusion. Our team works with insurance providers to help document damage and support the claims process, keeping homeowners informed throughout each stage of restoration.
Some types of water damage require immediate attention. Our team is available 24/7 to respond to residential water damage emergencies when time matters most.
Water damage can result from unexpected leaks, flooding from storms, plumbing failures, or appliance malfunctions. Our certified teams focus on rapid water removal, drying, and stabilization to help prevent further damage and mold growth.
Even after a fire is extinguished, smoke, soot, and odor can continue to affect your home. Fire damage restoration services address visible damage while also helping reduce lingering effects that impact indoor air quality and surfaces.
Mold often develops as a result of unresolved moisture or hidden water damage. Professional mold remediation helps identify affected areas, contain growth, and restore healthy indoor conditions.
Biohazard situations, including crime scene cleanup and virus decontamination, require specialized cleaning and handling to protect health and safety. Biohazard cleanup services address contamination using proper protocols and professional care.
In some cases, property damage requires repairs beyond cleanup and mitigation. Reconstruction services help restore damaged areas of the home after water, fire, or other incidents, supporting a smoother transition from damage to recovery.
Water damage can result from unexpected leaks, flooding from storms, plumbing failures, or appliance malfunctions. Our certified teams focus on rapid water removal, drying, and stabilization to help prevent further damage and mold growth.
PuroClean Restoration Services
(908) 577-9120
16 South Ave. West, Ste 279, Cranford, NJ 07016
© 2026 PuroClean. All Rights Reserved.