When Mrs. Neighborhood from Denver discovered water seeping into her basement, He quickly realized something was wrong with her water heater. The unit had failed, causing a Category 2 water loss that spread through several areas of her home, including the utility room, family room, and closet under the stairs. Realizing how quickly water can damage walls, flooring, and furniture, she contacted PuroClean of Central Denver for professional help. Our team responded promptly to assess the situation, contain the affected areas, and prevent further damage.
The Initial Damage Assessment:
Upon arrival, our certified technicians performed a full inspection and moisture readings to identify the extent of the water migration. The damage included:
- Utility Room: 50% of vinyl flooring and 25% of two drywall walls.
- Closet under the stairs: 4 linear feet of the bottom plate.
- Family Room: 50% of the carpet and pad, 10 LF of baseboards, and 25% of one drywall wall.
While the homeowner had already replaced the water heater, residual moisture had already spread throughout these areas.
The Mitigation Process
Once the assessment was complete, our team began the mitigation and drying process, following strict IICRC S500 industry standards for water damage restoration.
Here’s what we did:
- Removed affected materials: We carefully removed portions of wet carpet, padding, baseboards, and drywall to allow proper airflow and prevent hidden moisture from causing secondary damage.
- Set up professional drying equipment: Multiple air movers (AMs), a low-grain refrigerant dehumidifier (LDH), and an air filtration device (AFD) were strategically placed to accelerate drying and maintain safe air quality.
- Content protection and movement: Furniture and personal items were safely moved and protected while drying took place.
- Applied antimicrobial treatment: After HEPA vacuuming and cleaning, we sprayed antimicrobial agents on all affected surfaces to prevent potential mold growth.
- Followed all safety protocols: Our technicians used full PPE and ensured the work environment remained safe and contained at all times.
Fast, Reliable, and Preventive Results
Within hours, drying equipment was up and running, and moisture levels began to drop steadily. In less than a few days, all affected materials were properly dried and ready for repairs.
Mrs. Neighborhood was very pleased with the service. He noted that our team was “quick, professional, and helped prevent further damage.” That’s exactly the kind of peace of mind we strive to bring to every homeowner we help.
Professional Standards and Expertise
Every action taken on this project followed the IICRC S500 Standard and Reference Guide for Professional Water Damage Restoration, the industry’s gold standard for safety, efficiency, and documentation.
This ensures that each step, from assessment to drying and cleaning, meets the highest level of care and professionalism, protecting both your home and your insurance claim.
💬 When Water Damage Strikes, We’re Here to Help
At PuroClean of Central Denver, we know how stressful unexpected water damage can be. Whether it’s a water heater failure, burst pipe, or basement leak, our team is ready to respond 24/7 to minimize damage and restore your property quickly and safely.
📞 Call us anytime: (303) 993-1313
🌐 Visit us at: PuroClean of Central Denver
PuroClean of Central Denver : The Paramedics of Property Damage™
