Flood Cleanup and Water Damage Restoration in Potomac, MD


Many individuals fail to recognize the potential harm even a small amount of water can inflict on their residences or assets. Water proves to be a highly destructive force, leading to extensive damage, compromised structures, and the growth of mold when it infiltrates properties. Consequently, it is crucial to be able to identify problematic areas in order to prevent water-related issues in your Potomac, MD residence or commercial properties.

If your property in Potomac, MD falls victim to floods, burst pipes, congested sewer lines, dripping faucets or toilets, malfunctioning air conditioning units, aging water heaters, or any other form of water damage, reach out to the specialists at PuroClean of Potomac, MD for water damage restoration. Our services are available 24/7, day or night.

A significant number of property owners in Potomac, MD have not encountered water damage in their homes or businesses. Statistics indicate that 1 in 55 homes will experience some form of water damage annually. We frequently receive calls from homeowners seeking water damage restoration, addressing issues such as damp carpets, tiles, or wooden floors. These incidents are commonly attributed to leaky pipes or appliances, aging and corroded water heaters, blocked air conditioning systems, or they may result from natural calamities.

Most Common Reasons For Water Damage In Your Property


Storm Damage and Flash Floods

Your property may face water damage due to natural disasters like tornadoes, hurricanes, and other similar occurrences. Powerful winds and intense rainfall can cause roof damage, leading rainwater directly into your home or business. Moreover, severe weather conditions can sometimes trigger flash floods, particularly if your property is situated in an area prone to flooding. Check out our guide for steps to take when faced with flash floods.

Overflowing Bathtubs, Sinks, and Washing Machines

Surprisingly, incidents occur where individuals in multi-story units forget to turn off the water while preparing a bath, leading to overflows. Additionally, washing machines may malfunction, resulting in overflow. These situations lead to flooding on the floors of these units and, at times, leaks from upper floors to the units below. Such events cause flooding within walls, floors, and damage to drywall, ceilings, and other home components. Visit our blog to discover the appropriate actions to take if your washing machine overflows.

Pipes and Supply Line Leaks

The pipes on your property distribute water, so any leaks or punctures can result in significant damage. A leaking kitchen sink pipe, for instance, might allow water to flow into the cabinet below, causing potential damage. If the leak is within the walls, the situation can worsen, causing substantial water damage and the development of mold due to the entire wall being wet. Moreover, a leak in the plumbing supply line or drainage pipe beneath your concrete slab can be problematic. Learn how to identify leaks causing water damage within your walls or, better yet, contact PuroClean for water damage restoration in Potomac, MD.

Frozen Pipes

Many instances involve people searching for a place to hang their hats when their pipes freeze, prompting them to call PuroClean. Frozen pipes are a common issue during colder months. As temperatures drop, water in poorly insulated pipes can freeze, causing expansion that damages the water lines, leads to leaky pipes, and results in house flooding. Read our tips on preventing pipes from freezing and find advice on winter storm safety for homeowners.


Thank you so much, Javier, for coming by our home and helping us with a mold issue. I emailed PuroClean of Potomac to help us with the damage from a leak, and Javier responded immediately. Once I sent […]
Natali W.
Gaithersburg, Maryland

Puroclean responded within 10 minutes of initial notification and provided a written estimate within 2 hours after the visit. The team who performed the cleanup was outstanding. They were on time and […]
Jean F
Gaithersburg, Maryland

I hope I never need to use this company again, but if I do, I wont hesitate to call Puro clean, and I can highly recommend them to anyone in a similar situation.
Tim M
Rockville, MD

I would highly recommend Puroclean of Potomac for water damage restoration work! They responded quickly, very efficient, professional and walked us through the process, answered all of our questions, […]
Nataly Mendieta
Woodbridge, Virginia

My husband was traveling, and my basement was flooding. I felt very vulnerable. I contacted Puroclean of Potomac; Karen answered my call. I got Puroclean of Potomac; Karen responded to my call, and I […]
Patricia Mendez
Gaithersburg, Maryland

Water Damage Restoration Tips and Guides

Other Reasons For Water Damage In Your Property


Blocked Drains and Sump Pumps

Hair, grease buildup, toiletries, dirt, and various foreign objects can obstruct drainpipes, hindering smooth drainage. Neglecting to address clogged drains promptly may lead to backups, resulting in flooding and damage to the interior of your home. A malfunctioning, obstructed, damaged, or failing sump pump can leave your basement grappling with significant water accumulation that cannot be effectively drained. Inability to remove the water promptly can result in costly flood damage, necessitating water damage restoration. Here are some suggestions to assist in maintaining your sump pump.

Extinguishing a Fire

While it might not be immediately apparent, a common consequence of a fire is dealing with substantial water damage. First responders and emergency sprinkler systems use substantial amounts of water to quell the fire, covering the entire property. Additionally, instances have occurred where individuals, in search of a drying space for clothes, inadvertently activate the sprinkler system, flooding multiple floors. Explore our list of facts about home sprinkler systems.

Roof Leaks

The structural integrity of your roof plays a crucial role in preserving the interior conditions of your home. Over time, natural wear and tear can lead to roof deterioration and the development of leaks. Once the roof is compromised, precipitation can infiltrate your home, initiating damage in its wake. Failure to address water damage within 24-48 hours of the intrusion may result in standing water and increased humidity, fostering mold growth. Learn about the steps to take if you discover a roof leak and consider reaching out to PuroClean for water damage restoration in Potomac, MD.

Ice Dams

Ice dams take shape on roofs during a cycle of snowfall, melting, and subsequent refreezing. This occurs when attic heat rises, causing frozen snow to melt into liquid water. The liquid water flows towards the roof edges but refreezes in sub-freezing temperatures, creating an ice buildup along the edges. This damming effect leads to the accumulation of snow and ice, putting your roof at significant risk of overload and damage. Consult our guide for effective methods to prevent ice dams on your roof.

Water Damage FAQs

How do certified technicians typically handle water damage?

The first thing professionals do is remove damaged materials that will either be restored or discarded. Materials include baseboards, insulation, furniture, carpeting, upholstery, carpet padding, f[…]

How do you prepare for claims adjuster water-damage home visit?

Contact your insurance agent and/or adjuster and they will tell you everything you need to have ready to ensure the claims process is smooth.[…]

Does renter’s insurance cover water damage?

[VIDEO] Every Insurance policy is different. You should contact your broker/agent or your insurance company to determine the amount of coverage that you have. For the best possible service to resto[…]

How can you inspect for water damage behind walls?

Check the surface of the wall for water stains, peeling paint, or warping. Push on the wall lightly – if it’s soft and spongy, that’s an indication of moisture damage. Then, take the […]

What causes water damage?

Water damage can occur after natural disasters, such as thunderstorms or hurricanes that cause flooding, from pipe bursts, appliance malfunctions, roof leaks, foundation leaks, septic tank overflow[…]

Why Choose PuroClean for Water Damage Restoration in Potomac, MD?

Trusted

We have earned the trust of homeowners, insurance companies and professionals, home service providers, and property managers throughout North America.

State-of-the-art Equipment

We use a range of modern, high-quality equipment that work together to create the most effective drying conditions.

Ongoing Communication

At every step, we keep you and your insurance agent informed. We want everyone involved to understand what is happening, what to expect, and what to do.

Thorough Cleanup

We treat water-damaged property as if it were our own. Our technicians dry every item respectfully and professionally, from your carpet to your family photographs.

Unlike any other water damage restoration company in Potomac, MD, we rescue and restore lives and property with the PuroClean QuickDry System™ in the shortest possible time and at a much lower cost than the traditional drying system many of our competitors use. Using state-of-the-art equipment for drying, dehumidifying, deodorizing, and disinfecting, we restore your home or business with minimal disruption so that you can get back to your normal life.

PuroClean Emergency Flood and Related Water Damage Restoration Services

  • Water Removal

  • Emergency Water Extraction

  • Drying & Dehumidification

  • Carpet Restoration

  • Carpet Cleaning, Deodorization & Spot Removal

  • Mold & Odor Removal

  • Reconstruction

Urgency and sensitivity

Recognizing that water damage causes a devastating setback to families or businesses, our Paramedics of Property Damage™ respond with urgency and sensitivity 24 hours a day, seven days a week to professionally salvage your property. We understand the trauma you are facing so we rescue your property with compassion and minimal disruption to your daily life.

Detailed and Accurate Assessments

Our restoration professionals identify the full extent of water damage, both visible and unseen, by using sensors such as moisture detectors and hygrometers. Meanwhile, we help homeowners overcome their feeling of helplessness by explaining the water restoration process in a way that they can understand what is happening, what to expect, and what they can do.