PuroClean is a Preferred Provider for Commercial Management Companies Nationwide

At PuroClean, we know how crucial it is for property managers to meet the needs of both tenants and owners. That’s why PuroClean of Northeast Houston–Beltway is your go-to solution for water damage restoration, fire damage restoration, mold remediation, and biohazard waste clean-up. Available 24/7 at (713) 250-8800, we are committed to minimizing costs and ensuring complete satisfaction for property owners and tenants alike.

  • With a network of over [puroclean_locations] locations across North America, PuroClean combines local expertise with robust quality assurance and training. Our personalized approach to property damage emergencies saves property managers both time and money.
  • As PuroClean’s Paramedics of Property Damage™, our highly trained professionals deliver exceptional restoration services with compassion and respect, supporting homeowners and business owners during challenging times.
  • With one call, PuroClean’s technicians respond quickly and effectively, working tirelessly to restore properties to pre-loss condition. Trust PuroClean to be your reliable partner in property restoration, delivering peace of mind when you need it most.

Relentless Customer Service

Call us today and we'll connect you with a PuroClean franchise owner in your area.

Do you have an emergency plan?

Emergencies can strike without warning, but with PuroClean’s Emergency Management Process (EMP), you’ll be prepared to face any property crisis confidently.

What is an Emergency Management Process?

  • Create a Tailored Emergency Plan. Develop a step-by-step strategy to address unexpected damages to your properties. This plan will guide you and your employees through emergencies with confidence.
  • Reduce Liability Risks. We’ll assess your properties for potential hazards, helping to prevent future issues and minimize liability by addressing risks upfront.
  • Accelerate Recovery. A comprehensive plan with detailed documentation saves valuable time, enabling faster responses and quicker recovery to get you back to business.
  • Boost Satisfaction for Tenants and Owners. At PuroClean, we prioritize customer satisfaction. After every job, we conduct a third-party evaluation to ensure we’ve exceeded expectations.

What’s Included in the EMP?

With PuroClean’s EMP, you receive a customized portfolio that includes everything you need to stay prepared and organized:

  • Emergency Action Checklist. Your step-by-step guide for handling various property emergencies.
  • Preferred Response Partner Status. Gain priority service during emergencies, minimizing downtime and reducing damage.
  • Advanced Warning & Contact Sheet. Easy access to key contacts and emergency numbers.
  • Utility Shut-Off Locations. Documented locations for power, water, gas, and other utilities, ensuring swift action during a crisis.
  • Comprehensive Contact Information. A centralized resource with essential details like insurance policies, emergency numbers, and property-specific contacts.
  • Pre-Authorized Work Approval. Pre-approved work authorizations and Not-to-Exceed (NTE) amounts let us begin remediation immediately, reducing delays and preventing further damage.
  • Local Emergency Resources. Includes information for fire departments, insurance agents, hospitals, utility providers, and more to ensure quick coordination during an event.

Why Choose PuroClean?

We don’t just stop at creating a plan—we build lasting relationships with our clients. Our workmanship and materials come with a one-year guarantee, ensuring you receive the highest standard of service and peace of mind.

Be ready when it counts. Partner with PuroClean and secure your customized Emergency Management Process today. Reach out to us to protect your properties and safeguard your future.

Call (713) 250-8800

to speak to a business development specialist or email us at [email protected]

OR, request a sample emergency management process below.

Certified Priority Response

The Certified Priority Response (CPR) Program from PuroClean is specifically designed to help reduce claim costs while improving satisfaction. This is achieved through strict certification standards, well-defined protocols, and pre-approved scopes of work that provide clarity and efficiency from the outset.

PuroClean’s goal is to ensure you have easy, 24/7 access to our services. When the need arises, we respond quickly, operate efficiently, and deliver cost-effective solutions every time. With our CPR Program, you can trust that every situation will be handled with precision and care, ensuring the best possible results.

CPR Badge

The CPR Process

  • You can assign a loss electronically or through our National Call Center at 800-775-7876.
  • Every CPR-certified PuroClean office will make contact within 60 minutes or less of assignment notification.
  • A CPR-certified PuroClean Representative will perform an on-site inspection within four hours of assignment notification.
  • A CPR-certified PuroClean Representative will provide an updated status report within 24 hours of site inspection. All reports, readings and real-time data will be obtained through our PuroMetrix™ claims management system.
  • A CPR-certified PuroClean office will transmit a complete package of supporting documentation within 48 hours of job completion.

Priority Response

PuroClean utilizes the full technology suite provided by Next Gear Solutions, which includes job management with PuroLogic; real-time homeowner communication with ProAssist; CRM and growth technology with LuxorCRM, and water mitigation documentation and compliance with MICA; and data analytics with BI Reporting. Adopting the Next Gear technology package creates a cohesive and efficient approach to PuroClean’s job management.

The first notice of loss comes into our National Call Center at (713) 250-8800, is then entered into PuroLogic Admin, and assigned to the closest CPR-certified PuroClean office. The certified PuroClean office then uses PuroLogic desktop and mobile to manage the job throughout its entire lifecycle from first contact with the customer through receipt of final payment. PuroLogic Mobile makes it easy to review upcoming tasks, track equipment, upload photos, and speak notes directly into the job file.

Partner with Experts in Restoration Services

At PuroClean, we take pride in making our partners look good. Our technicians are highly trained and certified, they use state-of-the-art equipment and techniques to effectively remediate property damage. Our many years of experience working with industry leaders like you, help us understand your needs and allow us to provide timely and detailed documentation so you can complete your files seamlessly.

Call (713) 250-8800

to speak to a business development specialist
or email us at [email protected]

PuroClean’s training center, the PuroClean Academy, is one of the most state-of-the-art facilities in the country for our industry. Here, PuroClean franchise owners and their employees have the opportunity to earn certifications from the Institute of Inspection, Cleaning and Restoration Certification (IICRC), the restoration industry’s top standard-writing agency. PuroClean also provides a unique opportunity for insurance companies to train in our facility to ensure their employees and others in the industry receive relevant and up to date hands-on training to better assist their customers.

The PuroClean Academy includes an IICRC-approved Applied Structural Drying (ASD) facility we affectionately call our “Flood House”. It is the focal point of real-life practical instruction. One of only 24 in the world, this is the premier ASD facility in the nation and assists us in providing the highest level of training for our franchise owners.

 

PuroClean Academy Classroom