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At PuroClean, we know how crucial it is for property managers to meet the needs of both tenants and owners. That’s why PuroClean of Northeast Houston–Beltway is your go-to solution for water damage restoration, fire damage restoration, mold remediation, and biohazard waste clean-up. Available 24/7 at (713) 250-8800, we are committed to minimizing costs and ensuring complete satisfaction for property owners and tenants alike.
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Emergencies can strike without warning, but with PuroClean’s Emergency Management Process (EMP), you’ll be prepared to face any property crisis confidently.
With PuroClean’s EMP, you receive a customized portfolio that includes everything you need to stay prepared and organized:
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The Certified Priority Response (CPR) Program from PuroClean is specifically designed to help reduce claim costs while improving satisfaction. This is achieved through strict certification standards, well-defined protocols, and pre-approved scopes of work that provide clarity and efficiency from the outset.
PuroClean’s goal is to ensure you have easy, 24/7 access to our services. When the need arises, we respond quickly, operate efficiently, and deliver cost-effective solutions every time. With our CPR Program, you can trust that every situation will be handled with precision and care, ensuring the best possible results.
PuroClean utilizes the full technology suite provided by Next Gear Solutions, which includes job management with PuroLogic; real-time homeowner communication with ProAssist; CRM and growth technology with LuxorCRM, and water mitigation documentation and compliance with MICA; and data analytics with BI Reporting. Adopting the Next Gear technology package creates a cohesive and efficient approach to PuroClean’s job management.
The first notice of loss comes into our National Call Center at (713) 250-8800, is then entered into PuroLogic Admin, and assigned to the closest CPR-certified PuroClean office. The certified PuroClean office then uses PuroLogic desktop and mobile to manage the job throughout its entire lifecycle from first contact with the customer through receipt of final payment. PuroLogic Mobile makes it easy to review upcoming tasks, track equipment, upload photos, and speak notes directly into the job file.
At PuroClean, we take pride in making our partners look good. Our technicians are highly trained and certified, they use state-of-the-art equipment and techniques to effectively remediate property damage. Our many years of experience working with industry leaders like you, help us understand your needs and allow us to provide timely and detailed documentation so you can complete your files seamlessly.
to speak to a business development specialist
or email us at [email protected]
PuroClean’s training center, the PuroClean Academy, is one of the most state-of-the-art facilities in the country for our industry. Here, PuroClean franchise owners and their employees have the opportunity to earn certifications from the Institute of Inspection, Cleaning and Restoration Certification (IICRC), the restoration industry’s top standard-writing agency. PuroClean also provides a unique opportunity for insurance companies to train in our facility to ensure their employees and others in the industry receive relevant and up to date hands-on training to better assist their customers.
The PuroClean Academy includes an IICRC-approved Applied Structural Drying (ASD) facility we affectionately call our “Flood House”. It is the focal point of real-life practical instruction. One of only 24 in the world, this is the premier ASD facility in the nation and assists us in providing the highest level of training for our franchise owners.