Why Choose PuroClean Restoration Cleaning

Unlike any other water damage repair company, we rescue and restore lives and property with the PuroClean QuickDry System™ in the shortest possible time and at a much lower cost than the traditional drying system many of our competitors use. Using state-of-the-art equipment for drying, dehumidifying, deodorizing, and disinfecting, we restore your home or business with minimal disruption so that you can get back to your normal life.

Trusted

We have earned the trust of homeowners, insurance professionals, home service providers, and property managers throughout North America.

State-of-the-art Equipment

We use a range of modern, high-quality equipment that work together to create the most effective drying conditions.

Ongoing Communication

At every step, we keep you and your insurance agent informed. We want everyone involved to understand what is happening, what to expect, and what to do.

Thorough Cleanup

We treat water-damaged property as if it were our own. Our technicians dry every item respectfully and professionally, from your carpet to your family photographs.

PuroClean of Jacksonville, FL takes pride in the ability to respond quickly to water damage issues and emergencies in Jacksonville, FL and surrounding areas. We understand that water damage can be caused by all kinds of events ranging from leaky faucets to something more significant like frozen or burst pipes. Your home is in good hands with our experienced and trained technicians. Our goal here at PuroClean of Jacksonville, FL is to prevent any further problems and avoid the risk of mold that could affect the structure of your property. Don’t hesitate to contact us anytime at (904) 821-1620.

Trust PuroClean of Jacksonville, FL for your Water Damage Restoration

PuroClean QuickDry System™

Our QuickDry systems is designed to dry affected structural materials and contents and in a timely and effective manner can include:

  • A thorough assessment and inspection of the structure to determine what’s wet and how wet structural materials and contents are with infrared cameras and moisture meters.
  • The removal of standing water.
  • The application of specialized drying equipment.
  • Daily inspections and monitoring until materials have reached their pre-loss condition and established drying goals.

During our Process of Water Removal: The PuroClean of Jacksonville, FL properly certified technicians are there to ensure that the obvious and hidden water damaged areas of your property are restored – while giving special care to all of your belongings and property.

Mold and Odor Removal: Water losses not handled in a timely manner and dried down quickly can lead to secondary damage such as microbial growth, as well as cause structural components to lose their integrity, possibly impact indoor air quality, and may ultimately result in compromised occupant health issues. PuroClean’s IICRC certified technicians follow industry standards to properly remediate mold that has infected and/or damaged and return the property to a pre-loss condition. Once a scope of remediation and repair has been determined, they will implement engineering controls and containment to prevent cross-contamination to unaffected sections of a building utilizing negative pressure with HEPA air filtration devices. A remediation protocol is developed to remove contaminants by:

  • The removal of compromised materials and contents per industry standards.
  • A thorough cleaning using HEPA air filter devices and HEPA vacuums.
  • A thorough cleaning of all surfaces with cleaning solutions that can include EPA registered disinfectants, followed by another HEPA vacuuming of all surfaces.

Many people use bleach to clean mold; however, this is an ineffective approach as bleach does not kill the spores; it only bleaches them. PuroClean’s goal is to return your property to a clean and safe condition.

Odors are a sign that something could still be wet. If something has a musty pungent odor it can indicate microbial issues that can create MVOC’s (microbial volatile organic compounds) and can cause health related issues. PuroClean’s approach is to follow industry standards to develop the right scope of repair for your home or business, which includes employing specialized equipment, cleaning practices, followed by recommending a clearance test to ensure your property has reached the desired goal.

Ongoing Communication: During the Jacksonville, FL water damage repair process we will work with you and your insurance company to keep you both aware of what is happening, what to expect and what to do. It’s our mission at PuroClean of Jacksonville, FL to be transparent, to ensure everyone involved stay fully aware of what is taking place and are able to make decisions confidently.

It’s our goal to assist you with as much compassion and minimal disruption to your daily routine, because we understand the trauma you are experiencing. PuroClean of Jacksonville, FL can be trusted to respond to your Jacksonville, FL water damage emergency urgently and sensitively 24 hours a day, 7 days a week, and to act with professional speed and care to salvage your property.

We will stay in touch with you and your insurance broker through the whole process to keep you updated on our progress. State-of-the-science equipment is used by our IICRC certified technicians to accurately measure the extent of water damage and completely restore your property by removing visible and invisible water damage.

PuroClean Emergency Flood and Related Water Damage Repair Services in Jacksonville, FL

Water Damage Assessments:

  • Our technicians will first conduct a thorough assessment, perform daily inspections and monitoring to develop drying strategies and answer: What’s wet, how wet is it, is it drying, and has it reached its dry standard.
  • The assessment helps determine what damaged material may need to be removed due to structural integrity issues, damage not restorable, or contamination. Our goal is to dry all materials such as drywall, wood, carpet and padding, baseboards, furniture, insulation, furniture, upholstery, and more, providing they are not contaminated, or structurally compromised according to industry standards.

Emergency Extraction of Water in Jacksonville, FL

To extract the standing water from your home or business, we start by using strategically located high-grade water removing equipment that quickly removes the water.

  • Our advanced pumping machines will be immediately used to remove all standing water right away upon arrival. Your damaged belongings will be removed to be stored or discarded.
  • Upon completion, the equipment will be removed and the water is discarded elsewhere by PuroClean’s technicians.

Dehumidification & Drying

Areas to be dried and dehumidified are marked, isolated and prepped to be our focus for drying and dehumidification.

  1. To ensure this step can be completely performed, relocating items and upholstery will be necessary.
  2. A PuroClean professional will assess the isolated area and choose locations for the powerful air movers. Areas of the home or business that contain the most moisture and trapped water are our top concern, to pull out trapped water. Remember, these machines are quite loud.
  3. During the dehumidification process, the moisture is pulled into the air by the air movers, which are specially designed to increase evaporation in the given space and create airflow so dehumidifiers can be most effective. PuroClean technicians dispose of all the excess water in a separate location.
  4. To ensure that everything is drying, a PuroClean technician will monitor moisture levels. Once moisture levels are back to normal, any removed items will be placed back to their original locations.

Final Cleaning Processes

Odors can form in a carpet that has been water damaged very easily due to soils and potentially from other issues such as mildew and may spread beyond the affected area to your entire home or business. PuroClean’s professional process of cleaning, deodorizing and spot removal will safely and effectively remove soils and organics that are odor-causing.

  • Our technicians will begin with a complete inspection and dry vacuuming of your carpet.
  • To properly repair the affected carpet, where needed, your furniture may require repositioning.
  • Pre-treatments may be required for heavily soiled areas, spots, or pet odors.
  • Post cleaning treatments can include textile or fiber protection, the cleaning of hard surfaces and contents that can help protect and prolong the value of your property.

PuroClean’s Dos and Don’ts of Water Damage in Jacksonville, FL

Mitigating or restoring water damage in Jacksonville, FL is one of our primary goals. However, our primary concern is the safety of all individuals involved in our process, technicians and customers alike. Follow these tips to reduce setback chances due to roof leaks, faulty plumbing and AC, rains, floods, etc.

What To Do:

  • Shut off main water supply: Turn off your home’s water supply. You may need to call a plumber for repairs.
  • Be Cautious: Watch your step, as floors may be slippery. Also, watch for trip and fall hazards as well as for any exposed electrical wires.
  • Remove Water: Mop up as much water as possible. In cool weather, open windows to speed the drying process; in hot weather, if safe, turn on your A/C.
  • Upholstery should be propped up: Any loose cushions and upholstered furniture should be propped up in a dry place.
  • Eliminate obstacles – Remove rugs: Pick up wet rugs and take out any items that may be sitting on the floor and could pose a treat when walking.
  • Dry Storage Containers: Storage containers like wet suitcases and storage boxes should be opened and dried in the sunlight if at all possible.
  • Protect Your Valuables: Paintings, artwork, and any other valuables should be moved to a safe, dry place.
  • Dry Clothing: Immediately dry all articles of clothing. Hang fur and leather goods to dry at room temperature.
  • Furniture Protection: Put aluminum foil or some sort of plastic under all furniture legs touching wet carpets. Open cabinet doors and drawers to dry out interiors (but don’t force them open).
  • Contact PuroClean ASAP: Call PuroClean of Jacksonville, FL. Trained technicians highly trained in Jacksonville, FL water damage are ready to come to you.

What Not To Do:

  • Do not operate a vacuum cleaner: DO NOT USE your regular household vacuum cleaner. You may use a wet vac or wet/dry vac that is created to handle water.
  • Do not touch electrical outlets: Leave cords alone. If it is plugged in, leave it and if isn’t plugged in, leave it alone. Don’t touch any cords at all.
  • Do not use any appliances: DO NOT touch or operate any electrical appliances, such as televisions, computers, radios, fans, or anything that is or may be hooked to electric power – and ESPECIALLY while you are standing on any wet floor, regardless of the material.
  • Do not turn on your heat: The cooler you can keep your affected area, the better. Hotter areas promote mold growth.

Our Frequently Asked Questions

Below are the questions typically asked by our PuroClean customers:

What happens if I have a flood late at night and need assistance?

We at PuroClean of Jacksonville, FL are open 24 hours a day, seven days a week, and will respond to your call for assistance at any time and on any day. We restore your property as if it were our own and will ensure the damage will be in a better state than it originally was. Call us now at (904) 821-1620.

What do I need to do to get a free estimate, or how much does it cost?

Call us now at (904) 821-1620 for a free estimate of our water damage services.

Does homeowners insurance cover flooding or water damage? Do you work with insurance companies to minimize the cost and hassle?

Homeowners insurance provides coverage for sudden and accidental damage (such as water heater ruptures or pipe bursts). However, flood damage, no matter the water source, is NOT covered by standard homeowners policies. Also, a standard homeowners insurance policy will not cover water damage that results from a lack of maintenance.

A prompt response using the

PuroClean QuickDry System™ can save

15-40%
on water damage claim costs.

Water Damage Restoration by PuroClean

Expert Restoration Service

PuroClean technicians are highly trained and certified, and use state-of-the-art equipment and techniques to effectively remediate property damage.

PuroClean QUICKDRY SYSTEM™

Our PuroClean QuickDry System™ uses applied psychrometric science — a proven process that properly manages dehumidification and temperature to effectively and efficiently facilitate drying.and help ensure the best possible outcome. *We can save almost everything: drywall, wood, carpets, and most contents!

High-Capacity Air Movers create a vortex, similar to the motion of a tornado. This method speeds up the drying process.

A Low-Grain Refrigerant Dehumidifier draws in cool, wet air and blows out warm, dry air.

We measure and log the moisture content of materials, and monitor and log progress so we know the actual drying time and ensure restoration to the appropriate dry standard.

The PuroClean QuickDry™ Guarantee — Back to Normal in Three Days or Less.* PuroClean will monitor and mitigate water damage to your property and in most cases have it back to normal in three days or less*. Don’t wait, call us immediately.

We provide a complete estimate, including photos, to the agent or adjuster within 24-48 hours

*Certain extreme conditions may warrant additional drying time and/or the removal of carpet pad and structural components.

FAQ

Can I turn the equipment off at night to save money or to reduce noise?

It is important that you NOT turn the equipment off. The drying process is most effective and most efficient when the equipment is allowed to run 24 hours every day. [...]

Do you clean water damaged furniture?

It depends on the material and how long it was wet. We can asses this for you during a visit. [...]

How do you assess water damage when buying a house?

You should get a professional home inspector to determine if there is water damage and the extent of the damage. A contractor can estimate the repair cost. [...]

Do I have to leave my home or close my business during the restoration?

That depends on the amount of damage. It there is extensive damage it will not be possible to occupy the structure. However, every situation is different! [...]

How do you identify water damage on tile floor?

An easy way to tell if your tile floors are water-damaged is by checking to see if any tiles are darker in color than the other tiles. [...]