About PuroClean of Lancaster

I have had two experiences recently with PuroClean of Lancaster. The first being at my mother's house in which a water line came loose while she was out of town and flooded the entire main floor of her home and her basement. PuroClean was there daily checking on the progress of the house dry out. They were always very easy to reach and communicate with. They were on top of everything. When they said something would be done, it was done when they said it would be and as expected. My mother had recently been through another traumatic experience only a few months before her house flooded and the PuroClean team was extremely understanding and compassionate towards her. For a company that sees these tragedies on a regular basis they certainly made my mother feel like she was their number one priority and they were very empathetic. The second experience was with my own home. We had been getting water in our basement during heavy rains and thought we had done a good job cleaning up the water but then noticed damaged to the drywall in the finished section of the basement. PuroClean came out not once, but twice to ensure they evaluated the space appropriately and were providing the correct guidance. My mother's house was covered by insurance, ours was not. PuroClean's prices were extremely reasonable. They are incredibly thorough, efficient, and prompt. The quality of their work and the work of those they contract with is truly unmatched. Additionally, I have never met a more professional and respectful group. Each time I met with them I was amazed at their level of professionalism. I would absolutely recommend this group to anyone in need of services such as theirs. I cannot say enough good things about this group.

Great service, the entire team is top notch. From Roger to Jeremy, Ali, Kyle and Dylin. Great communicators!