Disasters can happen at any time. That’s why PuroClean responds all the time— 24/7/365. After a disaster, you need immediate response to minimize business interruption and PuroClean provides rapid response. We also offer unparalleled service and renowned remediation from professionals certified to the highest standards in the industry. Whether it is a loss due to water, fire, mold or a biohazard, we are prepared to immediately mitigate with expertise, compassion, and respect. You can be confident that if the unexpected occurs, PuroClean will be at the ready.

Why PuroClean? Our expansive North American network responds cost-effectively to any size emergency. PuroClean handles your project from start to finish, including reconstruction. We quickly stabilize your facility, assess your loss, and plan for the rapid recovery of your site thus ensuring you regain use of your property and prevent long-term damage. We can assist you in preparing your site in order for repairs to begin quickly, saving you additional expenses.

Every day commercial clients rely on our responsiveness and superior disaster restoration services which include:

  • Pre-Loss Planning Project Management
  • Data & Document Recovery
  • Electronics Restoration
  • Antiques & Fine Arts Restoration
  • Emergency Mitigation Services
  • Emergency Power
  • Board-Up
  • Building Stabilization
  • Drying & Dehumidification
  • Restoring to Pre-Loss Condition
  • Cat-3 Response
  • Reconstruction

Emergency Management Plan for Commercial Clients

The PuroClean Emergency Management Plan (EMP) was designed for commercial clients who are seeking to improve their emergency preparedness. In addition to emergency planning for all types of events, the program also offers risk management and assessment.
PuroClean’s EMP can help you effectively manage unexpected events and minimize the impact on your business, your property, and your customers.

Preparedness Planning and Response

Before an event occurs, we perform a thorough evaluation of your facilities to gain an in-depth understanding of your operations. This helps us to properly plan and respond in case of an emergency. Our EMP process includes:

Planning → Customizing → Execution → Ongoing Training → Review and Access

When you call our 24/7/365 Call Center to report an emergency, the PuroClean team acts immediately, following protocols established in your customized EMP. Our highly trained professionals will work quickly to get your business back up and running.

To find out more about our Emergency Management Plan and training, please contact us at (717) 690-0435 or email us at [email protected]

Expert Restoration Service

PuroClean technicians are highly trained and certified, and use state-of-the-art equipment and techniques to effectively remediate property damage.

I have had two experiences recently with PuroClean of Lancaster. The first being at my mother's house in which a water line came loose while she was out of town and flooded the entire main floor of her home and her basement. PuroClean was there daily checking on the progress of the house dry out. They were always very easy to reach and communicate with. They were on top of everything. When they said something would be done, it was done when they said it would be and as expected. My mother had recently been through another traumatic experience only a few months before her house flooded and the PuroClean team was extremely understanding and compassionate towards her. For a company that sees these tragedies on a regular basis they certainly made my mother feel like she was their number one priority and they were very empathetic. The second experience was with my own home. We had been getting water in our basement during heavy rains and thought we had done a good job cleaning up the water but then noticed damaged to the drywall in the finished section of the basement. PuroClean came out not once, but twice to ensure they evaluated the space appropriately and were providing the correct guidance. My mother's house was covered by insurance, ours was not. PuroClean's prices were extremely reasonable. They are incredibly thorough, efficient, and prompt. The quality of their work and the work of those they contract with is truly unmatched. Additionally, I have never met a more professional and respectful group. Each time I met with them I was amazed at their level of professionalism. I would absolutely recommend this group to anyone in need of services such as theirs. I cannot say enough good things about this group.
Nicole Kazmierczak
November 12, 2025
Great service, the entire team is top notch. From Roger to Jeremy, Ali, Kyle and Dylin. Great communicators!
Ted Gallagher
October 8, 2025
I have had two experiences recently with PuroClean of Lancaster. The first being at my mother's house in which a water line came loose while she was out of town and flooded the entire main floor of her home and her basement. PuroClean was there daily checking on the progress of the house dry out. They were always very easy to reach and communicate with. They were on top of everything. When they said something would be done, it was done when they said it would be and as expected. My mother had recently been through another traumatic experience only a few months before her house flooded and the PuroClean team was extremely understanding and compassionate towards her. For a company that sees these tragedies on a regular basis they certainly made my mother feel like she was their number one priority and they were very empathetic. The second experience was with my own home. We had been getting water in our basement during heavy rains and thought we had done a good job cleaning up the water but then noticed damaged to the drywall in the finished section of the basement. PuroClean came out not once, but twice to ensure they evaluated the space appropriately and were providing the correct guidance. My mother's house was covered by insurance, ours was not. PuroClean's prices were extremely reasonable. They are incredibly thorough, efficient, and prompt. The quality of their work and the work of those they contract with is truly unmatched. Additionally, I have never met a more professional and respectful group. Each time I met with them I was amazed at their level of professionalism. I would absolutely recommend this group to anyone in need of services such as theirs. I cannot say enough good things about this group.
Nicole Kazmierczak
November 12, 2025

FAQ

How do you get water-damage smell out of carpet?

[VIDEO] For a small area, you can mix one cup of vinegar and 2 cups of water and spray on the area. If your entire carpet is damaged, you should [...]

Do you fix water damaged wood floors?

Yes - including subfloors, reconstruction and refinishing. The repairs needed depend on many factors. [...]

Does renter’s insurance cover water damage?

[VIDEO] Every Insurance policy is different. You should contact your broker/agent or your insurance company to determine the amount of coverage that you have. For the best possible service to [...]

Do I need to find a reconstruction contractor to do the repairs after the water restoration is done?

Many PuroClean Professionals provide Full Service to you including the replacement or repair of any structural items that have been damaged. Consult your local PuroClean office to see if they [...]

What causes water damage?

Water damage can occur after natural disasters, such as thunderstorms or hurricanes that cause flooding, from pipe bursts, appliance malfunctions, roof leaks, foundation leaks, septic tank overflows, poor drainage, and [...]