Experiencing a fire in your home or business can be devastating, both emotionally and physically. Even after the flames are extinguished, the aftermath can feel overwhelming—charred belongings, water damage from firefighting efforts, and lingering smoke odors. Knowing what to do in the crucial hours and days after a fire can make all the difference in how quickly and smoothly your property recovers. At PuroClean Emergency Restoration, we help property owners navigate these difficult moments with confidence. Here’s what you should do immediately following a fire.
Step 1: Ensure Safety Before Anything Else
Your safety and the safety of your family or employees always come first. Do not re-enter your property until the fire department declares it safe. Even if the flames are out, structural instability, electrical hazards, or lingering smoke can still pose serious risks. Wait for official clearance and wear protective gear—such as masks and gloves—if you must go inside. Remember, inhaling soot or touching contaminated surfaces can be harmful without proper protection.
Step 2: Contact Your Insurance Company
Once everyone is safe, reach out to your insurance provider to report the fire and start the claims process. Provide as much information as possible, including when the fire occurred and what areas were affected. Avoid throwing away damaged items until an adjuster has documented them. Taking photos and videos of the damage can also help support your claim and ensure fair compensation.
Step 3: Call a Professional Restoration Company
Time is critical after a fire. The longer soot, smoke, and moisture sit on surfaces, the greater the damage becomes. That’s why it’s important to contact a trusted restoration company like PuroClean Emergency Restoration right away. Our technicians are available 24/7 to respond to emergencies in your area. We handle everything—from securing your property with board-ups and tarping, to cleaning soot, removing odors, and restoring structural materials. Acting fast not only reduces costs but also helps prevent further deterioration.
Step 4: Prevent Additional Damage

Firefighting efforts often leave behind significant water damage, which can quickly lead to mold if untreated. Professionals use industrial drying equipment to remove excess moisture from walls, flooring, and furniture. PuroClean’s experts use advanced drying and dehumidification technology to stop secondary damage before it spreads. We also isolate affected areas to keep contaminants from moving into clean zones of your home or business.
Step 5: Handle Smoke and Soot Properly
Smoke and soot are more than just unpleasant—they’re corrosive and can embed themselves deep into walls, fabrics, and HVAC systems. Attempting to clean soot yourself can actually worsen the damage, as improper cleaning methods can cause permanent stains. PuroClean’s trained technicians use specialized cleaning agents and HEPA filtration systems to safely remove residue, restore air quality, and eliminate persistent smoke odors.
Step 6: Secure and Restore Your Belongings
Many items damaged in a fire can still be saved with professional restoration. Furniture, electronics, documents, and sentimental belongings are often salvageable when handled promptly. Our team at PuroClean Emergency Restoration carefully assesses what can be restored and uses advanced techniques like ultrasonic cleaning and ozone treatment to recover valuable possessions whenever possible.
Step 7: Focus on Recovery and Prevention
Once the restoration process begins, you can start planning for the future. Work with your insurance adjuster and restoration team to rebuild stronger and safer. Consider installing smoke detectors in every room, keeping fire extinguishers accessible, and developing an evacuation plan for your family or staff. Small precautions can make a big difference in preventing future losses.
Partner with PuroClean Emergency Restoration
When you’ve experienced a fire, you need more than cleanup—you need a team that understands the emotional and logistical challenges of recovery. PuroClean Emergency Restoration provides complete fire damage restoration services designed to return your property to its pre-loss condition as quickly as possible. We handle every step with professionalism, compassion, and care, helping you move forward with confidence.
If you’ve suffered fire damage in your home or business, don’t wait another moment. Call PuroClean Emergency Restoration today for immediate assistance. We’re here 24/7 to bring your property—and your peace of mind—back to life.