Why Choose PuroClean Emergency Restoration

Unlike any other water damage repair company, we rescue and restore lives and property with the PuroClean QuickDry System™ in the shortest possible time and at a much lower cost than the traditional drying system many of our competitors use. Using state-of-the-art equipment for drying, dehumidifying, deodorizing, and disinfecting, we restore your home or business with minimal disruption so that you can get back to your normal life.

Trusted

We have earned the trust of homeowners, insurance professionals, home service providers, and property managers throughout North America.

State-of-the-art Equipment

We use a range of modern, high-quality equipment that work together to create the most effective drying conditions.

Ongoing Communication

At every step, we keep you and your insurance agent informed. We want everyone involved to understand what is happening, what to expect, and what to do.

Thorough Cleanup

We treat water-damaged property as if it were our own. Our technicians dry every item respectfully and professionally, from your carpet to your family photographs.

Something as simple as a leaky faucet or as major as a burst pipe are often causes of significant water damage. Whatever the cause, large or small, PuroClean of Baltimore, MD is prepared to respond quickly and remove standing water and moisture from your property in or around Baltimore, MD. Our trained technicians will take care of your home or business. It’s important to avoid the risk of mold damage. Our goal is to avoid further damage. Don’t wait to call us anytime, at (443) 973-3233.

Trust PuroClean of Baltimore, MD for your Water Damage Remediation

PuroClean QuickDry System™

Our QuickDry systems is designed to dry affected structural materials and contents and in a timely and effective manner can include:

  • A thorough assessment and inspection of the structure to determine what’s wet and how wet structural materials and contents are with infrared cameras and moisture meters.
  • The removal of standing water.
  • The application of specialized drying equipment.
  • Daily inspections and monitoring until materials have reached their pre-loss condition and established drying goals.

During our Process of Water Removal: The Baltimore, MD certified water damage specialists are there to make sure that the obvious and hidden water damaged areas of your home and property are restored – while giving special care to all of your belongings and property.

Mold and Odor Removal: Water losses not handled in a timely manner and dried down quickly can lead to secondary damage such as microbial growth, as well as cause structural components to lose their integrity, possibly impact indoor air quality, and may ultimately result in compromised occupant health issues. PuroClean’s IICRC certified technicians follow industry standards to properly remediate mold that has infected and/or damaged and return the property to a pre-loss condition. Once a scope of remediation and repair has been established, they will implement engineering controls and containment to prevent cross-contamination to unaffected areas of a building utilizing negative pressure with HEPA air filtration devices. A remediation protocol is developed to remove contaminants by:

  • The removal of compromised materials and contents per industry standards.
  • A thorough cleaning using HEPA air filter devices and HEPA vacuums.
  • A thorough cleaning of all surfaces with cleaning solutions that can include EPA registered disinfectants, followed by another HEPA vacuuming of all surfaces.

A lot of people use bleach to clean mold; however, this is an ineffective method as bleach does not kill the spores; it only bleaches them. PuroClean’s mission is to return your property to a clean and safe condition.

Odors are a sign that something could still be wet. If something has a musty pungent odor it can indicate microbial issues that can create MVOC’s (microbial volatile organic compounds) and can cause health related issues. PuroClean’s approach is to follow industry standards to develop the right scope of repair for your business or home, which includes employing specialized equipment, cleaning practices, followed by recommending a clearance test to ensure your property has reached the desired goal.

Ongoing Communication: PuroClean will work closely with you and your insurance provider throughout the Baltimore, MD water damage repair process, to ensure you both know what is happening, what to expect and what you can do. At PuroClean of Baltimore, MD, we are always transparent to ensure that all parties know what’s happening and can make confident decisions.

It is our mission to assist you with as much compassion and minimal disruption to your daily life, because we understand the trauma you are experiencing. PuroClean of Baltimore, MD can be counted on to respond to your Baltimore, MD water damage emergency urgently and sensitively 24 hours a day, 7 days a week, and to act with professional speed and kindness to salvage your home.

We will consistently stay in touch with you and your insurance company through the entire process to keep you updated on our progress. State-of-the-science equipment is used by our certified technicians to accurately measure just how bad the water damage is and completely restore your home by removing visible and invisible water damage.

PuroClean Emergency Flood and Related Water Damage Repair Services in Baltimore, MD

The Water Damage Assessment:

  • Our technicians will first conduct a thorough assessment, perform daily inspections and monitoring to develop drying strategies and answer: What’s wet, how wet is it, is it drying, and has it reached its dry standard.
  • The assessment helps determine what damaged material may need to be removed due to structural integrity issues, damage not restorable, or contamination. Our goal is to dry all materials such as drywall, wood, carpet and padding, baseboards, furniture, insulation, furniture, upholstery, and more, providing they are not contaminated, or structurally compromised according to industry standards.

Emergency Extraction of Water in Baltimore, MD

Our technicians will begin by removing all unwanted water from your affected areas. We strategically locate commercial grade water removal machines to remove unwanted water as quickly as possible.

  • The first step calls for immediate water removal through our advanced pumping machines. Once the water has been extracted, all damaged items and materials will be removed and stored or discarded.
  • Once completed, the equipment will be removed and the water will be discarded elsewhere by PuroClean’s professionals.

Dehumidification and Drying

Once all areas needing attention have been identified, the areas are marked off and prepped for drying and dehumidification.

  1. The moving of belongings and upholstery will be necessary to ensure that the process can be thoroughly completed.
  2. Air moving machines will be sat out around the premises strategically in the most appropriate locations. The areas that contain the most moisture will be the focus to pull out trapped water. Remember, these machines are very loud.
  3. These powerful air movers are specially designed to increase evaporation in the given space and create airflow so dehumidifiers can be most effective. The water that was removed is disposed of professionally by our technicians at a different location.
  4. Only after monitoring the humidity and confirming that the levels have returned to normal, your items will be returned to their original location.

Final Cleaning Processes

Odors can form in a carpet that has been water damaged very easily due to soils and potentially from other issues such as mildew and may spread beyond the affected area to your entire home or business. PuroClean’s professional process of cleaning, deodorizing and spot removal will safely and effectively remove soils and organics that are odor-causing.

  • Our technicians will begin with a complete inspection and dry vacuuming of your carpet.
  • To properly repair the affected carpet, where needed, your furniture may require repositioning.
  • Pre-treatments may be required for heavily soiled areas, spots, or pet odors.
  • Post cleaning treatments can include textile or fiber protection, the cleaning of hard surfaces and contents that can help protect and prolong the value of your property.

PuroClean’s Dos and Don’ts of Water Damage in Baltimore, MD

Although the repair of water damage in Baltimore, MD is a high priority, the safety of our customers and technicians is our most important goal. The following tips will help lower risk of suffering setbacks due to a rain event, flood, roof leaks or faulty plumbing or AC units; regardless of whether you’re mitigating or restoring water damage.

To Do:

  • Shut off the main water supply: Turn off your home’s water supply. You may need to call a plumber for repairs.
  • Use Caution: Due to wet floors, make sure to watch your step. Also, watch for any trip and fall hazards and for any exposed electrical wires.
  • Water removal: Mop as much water as possible. In cool weather, open windows to help speed up the drying process and in hot weather, only if it’s safe to do so, put your air conditioning on.
  • Prop Up Upholstery: Take out all loose cushions and prop up upholstered furniture.
  • Eliminate obstacles – Remove rugs: Pick up any wet rugs and take out any items that are sitting on the floor and could pose a treat when walking.
  • Dry Storage Containers: Storage containers like wet suitcases and storage boxes should be opened and dried in the sunlight if at all possible.
  • Protect Your Valuables: Paintings, artwork, and any other valuables should be moved to a safe, dry place.
  • Dry Clothing: Quickly dry all articles of clothing. Hang fur and leather goods to dry at room temperature.
  • Protect Furniture: Place aluminum foil or plastic wrap under furniture legs on wet carpeting. Open (but don’t force) drawers and cabinet doors to dry out the inside.
  • Contact PuroClean ASAP: Call PuroClean of Baltimore, MD. Experienced technicians highly trained in Baltimore, MD water damage are waiting to come to you.

What Not To Do:

  • Don’t operate a vacuum cleaner: DO NOT USE your ordinary household vacuum cleaner. You may use a wet vac or wet/dry vac that is built to handle water.
  • Don’t touch electrical outlets: Leave cords alone. If it’s plugged in, leave it and if isn’t plugged in, leave it alone. Don’t touch electrical cords at all.
  • DO NOT USE APPLIANCES: DO NOT USE TVs, radios, computers, ceiling fans, or any other electrical appliances while you are standing on wet carpets or floors, particularly concrete or tile floors.
  • DON’T USE YOUR HEAT: The cooler you keep your affected area, the better. Warmer areas promote mold growth.

Our Frequently Asked Questions

Below are the questions typically asked by our PuroClean customers:

What happens if I have a flood late at night and need assistance?

We at PuroClean of Baltimore, MD are open 24 hours a day, seven days a week, and will respond to your call for assistance at any time and on any day. We restore your property as if it were our own and will ensure the damage will be in a better state than it originally was. Call us now at (443) 973-3233.

What do I need to do to get a free estimate, or how much does it cost?

Call us now at (443) 973-3233 for a free estimate of our water damage services.

Does homeowners insurance cover flooding or water damage? Do you work with insurance companies to minimize the cost and hassle?

Homeowners insurance provides coverage for sudden and accidental damage (such as water heater ruptures or pipe bursts). However, flood damage, no matter the water source, is NOT covered by standard homeowners policies. Also, a standard homeowners insurance policy will not cover water damage that results from a lack of maintenance.

A prompt response using the

PuroClean QuickDry System™ can save

15-40%
on water damage claim costs.

Water Damage Restoration by PuroClean

Expert Restoration Service

PuroClean technicians are highly trained and certified, and use state-of-the-art equipment and techniques to effectively remediate property damage.

PuroClean QUICKDRY SYSTEM™

Our PuroClean QuickDry System™ uses applied psychrometric science — a proven process that properly manages dehumidification and temperature to effectively and efficiently facilitate drying.and help ensure the best possible outcome. *We can save almost everything: drywall, wood, carpets, and most contents!

High-Capacity Air Movers create a vortex, similar to the motion of a tornado. This method speeds up the drying process.

A Low-Grain Refrigerant Dehumidifier draws in cool, wet air and blows out warm, dry air.

We measure and log the moisture content of materials, and monitor and log progress so we know the actual drying time and ensure restoration to the appropriate dry standard.

The PuroClean QuickDry™ Guarantee — Back to Normal in Three Days or Less.* PuroClean will monitor and mitigate water damage to your property and in most cases have it back to normal in three days or less*. Don’t wait, call us immediately.

We provide a complete estimate, including photos, to the agent or adjuster within 24-48 hours

*Certain extreme conditions may warrant additional drying time and/or the removal of carpet pad and structural components.

Very good work. Technicians were very helpful and responsive.

HELPFUL & RESPONSIVE
Baltimore, MD

They were professional and go getters. They got the job done. I was very satisfied.

GO-GETTERS
Baltimore, MD

FAQ

Does renter’s insurance cover water damage?

[VIDEO] Every Insurance policy is different. You should contact your broker/agent or your insurance company to determine the amount of coverage that you have. For the best possible service to [...]

Can I add water damage to my home insurance?

You may be able to add water damage coverage to your insurance policy. Contact your insurance agent and/or adjuster to find out if you’re eligible for coverage. [...]

Do you get water out of carpet?

Yes - we have a system for removing water from carpets, but sometimes carpets and pads must be replaced after getting wet. [...]

Will my homeowners insurance cover water damage?

[VIDEO] Homeowners insurance provides coverage for damage that is sudden and accidental (such as water heater ruptures or pipe bursts). However, flood damage, no matter the source of the water, [...]

How do you avoid water damage in your home?

[VIDEO] You can avoid water damage by cleaning gutters and downspouts, checking your appliances regularly, upgrading washing machine hoses, checking your water pressure, monitoring your water bill, etc.   [...]

24/7 Emergency Response (443) 973-3233