My husband and I noticed some black spots on the walls in our bedroom. I called PuroClean of Long Beach and they came right out. First, they came about and were very professional. They finished their inspection with meters and cameras. Lots of pictures. They promised a report and an estimate of work needed. Unfortunately my insurance wouldnt cover the mold :/. Within hours they sent me a report with pictures and an estimate. I should say, never did they pressure me into hiring them. Said they just wanted to give me the info and hoped i would consider them because they were a pretty new business. The whole process, how they explained how mold grows, to climbing into my attic, and giving me info for a plumber that came out and fixed a totally unrelated leak, very professional and informative. They're pricing was very detailed. They set up a bunch of plastic and cut out all the mold covered walls. They showed us pictures of the backside of the walls and it was DISGUSTING to say the least. Thank you guys for your help. Hope this review helps your business grow!