Absolutely in love with PuroClean. We had a company come do water remediation that fell way below acceptable (left things wet that they said they had taken out, did not do mold remediation, etc. Outside of also just being rude in general as if it was an inconvenience to come do our job.) We called our insurance agent and switched to PuroClean, an independent local company, and have never been happier with a decision. Sarah and Steph in the office are so polite and quick, they had someone out so quickly (Stefan, who is also wonderful and explained the whole process step by step). He quickly identified what the other company had missed and within three days had a pod and a dumpster delivered and a crew came out to sort through our stuff, remove trash and wet wood, and wiped and sanitized everything. The crew themselves were so nice and friendly (two women named Bri, and a woman named Honor) and SO quick at their jobs. I cannot recommend PuroClean enough. If I could give more than five stars I would.
Brit B
July 14, 2024
From the moment my insurance company put me in touch with PuroClean I was amazed at the responsiveness and professionalism that I received over the past few months. From follow up and appointments, just seeing how things were going, Kelsey was terrific. Luis, the technician that handled the cleaning /drying of the water damage process was a life saver. I cannot say enough about him and how well I was treated. It was evident how upset I was at my situation and Luis explained everything in a way I understood and I was made to feel safe and comfortable during the process. Bill's piece was the final part and he too, was outstanding with the service he and the contractor that did the painting, floor and wall repair. I live in Pinellas County and the office that took care of me was in Plant City. If I ever needed this type of assistance again, they are the first place I would reach out to. Great communication and service. THANK YOU!
Wendy Sommers
May 14, 2024