Conscientious in every detail, very knowledgeable, helpful with a number of related questions and went the extra mile. Very courteous as well. Good guys in every way.
Fantastic Team! So friendly and easy to work with, quick to respond, and very thorough. I highly recommend them.
ELOISA, LAKE FOREST PARK
Bob, John, and the rest of the staff were great and provided an exceptional experience. I gave them a call after I got tired of a claim company dragging their feet in getting my mold issue under [...]
When disaster strikes your business or home, call PuroClean Northwest and we’ll handle it. Owner Bob Jordan and his team of professionals know how stressful it can be to deal with fire, water, mold damage, and biohazards. Don’t take chances where your home is concerned. PuroClean Northwest has a proven combination of training, state-of-the-art equipment, and established relationships with local insurance providers and other partners in the Greater Seattle area. Our recovery systems have been successfully used thousands of times serving property restoration to Lynnwood, Seattle, Kent, Everett, Brier, Lake Forest Park, Edmonds, Mukilteo, Bothell, Kenmore, Renton, Auburn, Tacoma, and more.
Our customers can expect a predictable, systematic recovery process starting the minute you contact us at (425) 616-1717 or email us at firstname.lastname@example.org. We respond to requests immediately and are usually on-site within an hour or two. You’re always in the know with PuroClean Northwest: our team members will answer all your questions and keep you up to date on progress throughout the mitigation process.
Also, we service most of King, Snohomish, and Pierce counties 24 hours a day, 7 days a week, and holidays.
Training & Certifications
We believe in education, learning, teaching, and credentials. We invest in formal classroom IICRC industry-certified training for water, mold, fire, smoke, and biohazard. Additionally, all of our technicians take a battery of courses through PuroClean’s Online Academy. As a company we are also IICRC certified (recognized by all insurance companies). All on-site crews are led by either senior technicians or crew chiefs.
Culture of Ethical Behavior
Owner Bob Jordan is a licensed professional engineer. The National Society of Professional Engineers Code of Ethics for Professional Engineers, which we adapted and model our practice at PuroClean Northwest, is that we will…
Restore vs Demolish
Instead of automatically ripping out walls, cupboards, and flooring, our first choice is to try to save them. We do this by using modern equipment and methods and best-practice analysis and strategizing. This saves you money and reduces disruption.
Our customer service team will help you decide if we need to come out and quote your job; in some cases we can quote over the phone. We can also give options and advice on what you can do yourself to save money.
Explain the situation and give options
When we arrive at a home or business after a disaster there are lots of questions, confusion, and the overwhelming feeling of loss. We are sensitive to this. We explain what happened, what we can do about it, and how we are going to do it. We love our work because it allows us to help people in need!
We are here to answer your questions and explain everything to you, no matter how long it takes. We work with your insurance company to help you with your coverage. We keep you advised every step of the way, which is rare among any contractor group, but it’s our commitment to you!
Safety is important to us and for you. We show up on time, act professionally and wear uniforms, so you
know who we are. Our vehicles are clearly marked with our logo and phone number. All our team members are background checked. We wear facemasks when we meet with you. We are taking preventive COVID measures which includes daily temperature checks.
COVID 19 Clean up – Biohazard
Bob Jordan is the Owner/President. He works in the field as an IICRC certified Water Restoration, Applied Structural Drying, and Applied Microbial Remediation professional, and is also certified in lead abatement, subrogation, deodorization/disinfection, and trauma remediation. He is a licensed professional engineer with a chemistry background.