Water, Fire, Mold, and Biohazard Restoration in Seattle

Owner Bob Jordan is a licensed professional engineer. The National Society of Professional Engineers Code of Ethics for Professional Engineers, which we adapted and model our practice at PuroClean Northwest, is that we will:

1. Hold paramount the safety, health and welfare of the public.
2. Perform services only in areas of our competence.
3. Issue written reports only in an objective and truthful manner.
4. Act for each homeowner, tenant, insurance agency, and insurance carrier as faithful agents or trustees.
5. Conduct ourselves honorably, responsibly, ethically, and lawfully so as to enhance the honor, reputation, and usefulness of the restoration profession.

Instead of automatically ripping out walls, cupboards, and flooring, our first choice is to try to save them. We do this by using modern equipment and methods and best-practice analysis and strategizing. This saves you money and reduces disruption.

Our customer service team will help you decide if we need to come out and quote your job; in some cases, we can quote over the phone. We can also give options and advice on what you can do yourself to save money.  

When we arrive at a home or business after a disaster there are lots of questions, confusion, and the overwhelming feeling of loss. We are sensitive to this. We explain what happened, what we can do about it, and how we are going to do it. We love our work because it allows us to help people in need!

We are here to answer your questions and explain everything to you, no matter how long it takes. We work with your insurance company to help you with your coverage. We keep you advised every step of the way, which is rare among any contractor group, but it’s our commitment to you!

Safety is important to us and for you. We show up on time, act professionally and wear uniforms, so you know who we are. Our vehicles are clearly marked with our logo and phone number. All our team members are background checked. We wear face masks when we meet with you. We are taking preventive COVID measures which include daily temperature checks.