PuroClean: Your Preferred Property Emergency Service Partner

PuroClean is the property emergency company of choice for insurance professionals, claims adjusters, and insurance agents in North Miami Beach who require a 24/7 full-service property emergency service company to care for their customers every single day.

Why Choose PuroClean?

  • North American Network: PuroClean, certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), offers a North American network of over 260 offices backed by our quality assurance and training organization.
  • Personalized Approach: We provide a personalized approach to property damage emergencies that saves you both time and money.
  • Paramedics of Property Damage™: Our highly trained experts in emergency property restoration provide excellent service with respect and reverence for home and business owners facing emotionally challenging situations.
  • Compassionate Response: As The Paramedics of Property Damage, PuroClean technicians come to the rescue with just one call, doing whatever it takes to satisfy your customers and restore the property to its pre-loss condition.
  • Reliable Partner: You can feel confident knowing that PuroClean is there for you as your trusted partner, committed to delivering exceptional service and satisfaction.

Comprehensive Services Include:

  • Emergency Mitigation Services: Rapid response to minimize damage and business interruption.
  • Restoration to Pre-Loss Condition: Expert restoration services to bring properties back to their original state.
  • Advanced Technology and Techniques: Utilizing the latest equipment and techniques in the industry.

Building Lasting Relationships

At PuroClean, we build lasting relationships with insurance professionals and stand behind our workmanship and materials with a one-year guarantee.

The benefits of working with us:

  1. You have a face with the name, PuroClean
  2. We will always offer your clients a free inspection so they can be confident in whether they need to submit a claim or not (which ultimately affects your loss ratio). 
  3. You reduce the risk of sending an unfamiliar company to your clients. 
  4. We regularly meet people who do not have a policy while they are going through a loss and may be interested in being connected with an agent.   

Contact Us Today

Speak to a Business Development Specialist:

  • Phone: (305) 907-7373

Call us today to discuss how PuroClean can assist you and your clients in handling property emergencies effectively.

Relentless Customer Service

Call us today and we'll connect you with a PuroClean franchise owner in your area.

Certified Priority Response

PuroClean’s Certified Priority Response (CPR) Program is designed to help you reduce claim costs and increase satisfaction by employing strict certification standards, clear protocols, and mutually agreed-upon scope pre-approvals.

Our goal is to provide 24/7 easy access, then respond quickly, efficiently, and cost-effectively, every time!

The CPR Process

  • You can assign a loss electronically or through our National Call Center at (303) 993-1313.
  • Every CPR-certified PuroClean office will make contact within 60 minutes or less of assignment notification.
  • A CPR-certified PuroClean Representative will perform an on-site inspection within four hours of assignment notification.
  • A CPR-certified PuroClean Representative will provide an updated status report within 24 hours of site inspection. All reports, readings and real-time data will be obtained through our PuroMetrix™ claims management system.
  • A CPR-certified PuroClean office will transmit a complete package of supporting documentation within 48 hours of job completion.

Get the Results You Need.

Partner with PuroClean!

Increased customer retention and reduced loss expenses are key elements that make partnering with PuroClean the right property restoration company for your claims department. Relentless, as well as results – will prove to save you time AND money when you choose PuroClean. Call one of our Business Development team members today to start a relationship and build your national account program.

 

Call: (305) 907-7373 to speak to a business development specialist or email us at [email protected]

Priority Response

PuroClean utilizes Restoration Manager — a claims management system as part of our Certified Priority Response (CPR) program for loss notice assignment, job data collection, and reporting back to the insurance company, adjuster or claims manager. This system allows all of our offices to run their business efficiently while providing the superior customer experience PuroClean clients have come to trust.

The first notice of loss comes into our National Call Center at 800-775-7876, which is then entered into Restoration Manager and assigned to the closest CPR certified PuroClean office. The certified PuroClean office then manages that job using Restoration Manager to provide the insurance client access to data in real time as job information is uploaded to the system both from the office and in the field using handheld tablets. The system shows moisture readings and mapping, photos, and job diary documentation, as well as digital customer signature, captures. Restoration Manager can also easily be used for centralized billing for regional and national clients.

Get the Inside Scoop

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PuroClean’s training center, the PuroClean Academy, is one of the most state-of-the-art facilities in the country for our industry. Here, PuroClean franchise owners and their employees have the opportunity to earn certifications from the Institute of Inspection, Cleaning and Restoration Certification (IICRC), the restoration industry’s top standard-writing agency. PuroClean also provides a unique opportunity for insurance companies to train in our facility to ensure their employees and others in the industry receive relevant and up to date hands-on training to better assist their customers.

The PuroClean Academy includes an IICRC-approved Applied Structural Drying (ASD) facility we affectionately call our “Flood House”. It is the focal point of real-life practical instruction. One of only 24 in the world, this is the premier ASD facility in the nation and assists us in providing the highest level of training for our franchise owners.

Partner with Experts in Restoration Services

At PuroClean, we take pride in making our partners look good. Our technicians are highly trained and certified, they use state-of-the-art equipment and techniques to effectively remediate property damage. Our many years of experience working with industry leaders like you, help us understand your needs and allow us to provide timely and detailed documentation so you can complete your files seamlessly.

Call: (305) 907-7373 to speak to a business development specialist or email us at [email protected]

FAQ

¿Necesito tener un permiso para los servicios de deconstrucción?

Un permiso puede ser necesario dependiendo de los requerimientos de su municipalidad y el alcance total del trabajo para hacer. [...]

¿Por qué debería considerar el uso de PuroClean para la reconstrucción?

Los profesionales de PuroClean son la mejor opción para los servicios de reconstrucción porque entendemos el alcance del trabajo a realizar después de que se completen los servicios de emergencia [...]

What is Reconstruction?

Reconstruction is the work done to repair damages from fire, flood, or other catastrophic events. [...]

¿Qué implica la reconstrucción?

La reconstrucción puede implicar electricidad, paneles de yeso, carpintería, o pintura, pisos, gabinetes, techos, permisos de adquisición, reemplazo o instalación, gestión de proyectos o inspecciones y dependerá del alcance del [...]

What is involved in reconstruction?

Reconstruction may involve electrical, drywall, carpentry, or painting, flooring, cabinetry, roofing, permit acquisition, replacement or installation, project management or inspections and will depend on the scope of work to be [...]