Ben, Jared, Ethan & Patrick are all AMAZING!!! Wow, we had a flood in our downstairs and 5 days later...we were told to contact Ben. On a Friday afternoon, we called PuroClean, talked with Amy and she got Jared to come out. Before Jared could even come out, Ben, the owner, came and started the evaluation. Then Jared arrived and together they started working on our house. They thoroughly explained everything and walked us through what their plan was for our restoration. I just couldn't believe how they not only came right away but were able to get a pod delivered on Memorial Day. They have been nothing but exceptional, polite, kind, helpful, resourceful and professional. I also appreciated the daily calls we got from PuroClean before they came to our house to check on the status of the drying out of our house and after they had evaluated, they always gave us an update. If you are ever in doubt about needing to open a home owners claim on a flood...definitely check with your insurance agent...before you start doing your own DIY demolition. I also appreciate that PuroClean Restoration is working so easily with our insurance company to get them all the information they need for their claim. You ABSOLUTELY need to call PuroClean and have Ben come out to assess your damage!! They give you complete peace of mind knowing that they will properly restore your home.