Customer Reviews
What Our Customers Say
PuroClean by Osborn
★★★★★
Suffered storm damage to our roof due to a fallen tree at 10:00 pm and PuroClean crew arrived at our house at 8:00 am the next morning. They cleared limbs away from the house, performed mitigation where the roof leaked inside and snuggly placed a tarp over the damaged roof area that prevented any leaks. They coordinated with our insurance company to verify their services would be covered. It was not a small job and they dove right in and got us taken care of. By the end of the day, roof was nicely covered just in time for the next round of rain. Can't praise the PuroClean crew enough. Would highly recommend.
Steve Parmerlee
May 4, 2025
★★★★★
Puroclean was assigned by our insurance company for a claim that entailed the interior of our entire house being completely demolished and then rebuilt. They were absolutely phenomenal to work with. From the beginning until completion, they were professional and extremely easy to work with. They know their stuff and provide high quality work. Additionally, Joe and Courtney are excellent at what they do and are truly a pleasure to work with. They communicate well and care deeply about what they do. I would highly recommend them to anyone who needs this type of work done.
Luke Bennett
September 30, 2024
★★★★★
Courtney did an amazing job!!!
Michelle Myers
July 30, 2023
★★★★★
PuriClean has two great customer service oriented workers named Joe and Courtney.
I had an emergency flooding situation while caring for my Dad at the hospital. Joe and Courtney immediately addressed my concerns with the flooding and mold situation with a sense of urgency. Joe and Courtney were professional throughout the process while understanding the need for my schedule to be flexible with attending to my Dad at the hospital. I really appreciate the two going over and beyond to answer my questions and address my concerns. Joe and Courtney were friendly and great listeners! Joe and Courtney needs to be recognized for their customer service excellence with completing excellent job!
Thank you Joe and Courtney!
It was all honor to meet and be able to work with you both!
Tamela Cunningham
July 30, 2023
★★★★★
Quick Response
Great Work Ethic
Explained everything well to me who has never been through needing a water damage restoration service company before. We would definitely consider using them again.
Louis Lowe
March 2, 2025
★★★★★
PuroClean of Muncie and especially Courtney your a wonderful person and have work ethics out of this 🌎 world what a great representative: PuroClean!!!! As the fire trucks were packing up and leaving from our devastating lose a PuroClean truck pulled up to contain and protect our remaining assets. With the home and contents secure and the openings from the 🔥 fire closed. Our family was able to digest the situation knowing the remaining assets were safe. Thanks for all you 🙏 do Courtney & PuroClean!! Our family is very 👍 grateful for your fast and efficient response and you should be proud! Your work ethics are awesome which created quality work 👏 Thanks again. The McGriffs
Crystal McGriff
November 30, 2024
★★★★★
Very nice and friendly got the job done. I got no more water in my basement
Josh Mansfield
July 30, 2024
★★★★★
10 Stars
Very quick response.
Spot on service.
Highy recommend 👌💪
Cheryl Brown
July 30, 2023
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