Why Choose PuroClean of New Braunfels for Your Water Damage Restoration Services

Whether it’s damage from lake flooding or burst pipes, PuroClean of New Braunfels, TX is prepared to respond quickly, to rescue and restore lives. Our crew uses state-of-the-art equipment to remove standing water and moisture from your property. This will prevent further damage and avoid the risk of mold. We will work to prevent further water damage, including mold, and restore your property to pre-loss condition.

Innovative

The PuroClean QuickDry System™ uses advanced technology to create the most effective drying conditions, saving you time and money while restoring your property to pre-loss condition.

Compassion

We treat the water-damaged property as if it were our own. Our technicians dry every item respectfully and professionally, from your carpet to your family photographs.

State-of-the-Art Equipment

Using state-of-the-art equipment for drying, dehumidifying, deodorizing, and disinfecting, we restore your home or business with minimal disruption to help you get back to your normal life.

Ongoing Communication

We will keep you and your insurance provider informed at each step of the restoration process.

PuroClean of New Braunfels, TX prides itself on responding quickly to water damage problems and emergencies in New Braunfels, TX and surrounding areas. We respect that water damage can be caused by all sorts of issues ranging from leaky faucets to something more significant like frozen or burst pipes.

Your home is in good hands with our certified and trained technicians. Our goal here at PuroClean of New Braunfels, TX is to avoid any further damage and avoid the risk of mold that could affect the structure of your home. Don’t hesitate to contact us anytime at (830) 359-3080.

Trust PuroClean of New Braunfels, TX for Your Water Damage Restoration

PuroClean QuickDry System™

Our QuickDry systems are designed to dry affected structural materials and contents promptly and effectively. The system includes:

  • A thorough assessment and inspection of the structure to determine what’s wet and how wet structural materials and contents are with infrared cameras and moisture meters.
  • The removal of standing water.
  • The application of specialized drying equipment.
  • Daily inspections and monitoring until materials have reached their pre-loss condition and established drying goals.

Our Water Damage Restoration Process

The PuroClean of New Braunfels, TX IICRC-certified water damage restoration technicians are there to ensure that the obvious and hidden water-damaged areas of your property are restored — they do this while giving special care to all of your belongings and property.

Water losses not handled promptly and dried down quickly can lead to additional damage, such as microbial growth, cause structural components to lose their integrity, potentially impacting indoor air quality, and ultimately resulting in compromised occupant health issues. PuroClean’s IICRC-certified technicians follow industry standards to properly remediate mold that has infected and/or damaged and return the property to a pre-loss condition.

Once a scope of remediation and repair has been established, they will implement controls and containment to prevent cross-contamination to unaffected areas of a building utilizing negative pressure with HEPA air filtration devices. A remediation protocol is developed to remove contaminants by:

  • The removal of compromised materials and contents per industry standards.
  • A thorough cleaning using HEPA air filter devices and HEPA vacuums.
  • A thorough cleaning of all surfaces with cleaning solutions that can include EPA-registered disinfectants, followed by another HEPA vacuuming of all surfaces.

Many people use bleach to clean mold; however, this is an ineffective strategy as it does not kill the spores; it only bleaches them. PuroClean’s goal is to return your property to a safe and clean condition.

Odors are a sign that something could still be wet. If something has a musty, pungent odor, it can indicate microbial issues that can create MVOCs (microbial volatile organic compounds) and can cause health issues. PuroClean’s approach is to follow industry standards to develop the right scope of repair for your home or business, which includes employing specialized equipment, and cleaning practices, followed by recommending a clearance test to ensure your property has reached the desired goal.

Ongoing Communication

We strive to practice transparency so that all parties are fully informed and can make crucial decisions. Throughout your water damage in New Braunfels, TX repair service, we ensure that you and your insurance company are fully informed on all aspects of our work. As we go along, we always tell you what to expect and what you can and can’t do.

We respect this impact on you and your family and will help you with compassion and minimal disruption to daily life. PuroClean of New Braunfels, TX can be counted on to quickly and carefully respond to your New Braunfels, TX water damage emergency 24/7 and to salvage your property as professionally as possible.

Our IICRC-certified technicians use state-of-the-science equipment to precisely measure the extent of the water damage and to thoroughly restore your property that has been affected by both water damage that can be seen and unseen. We will keep you and your insurance agent updated on our progress every step of the way.

PuroClean Emergency Flood and Related Water Damage Repair Services in New Braunfels, TX

Water Damage Assessment

Our technicians will first conduct a thorough assessment, perform daily inspections and monitoring to develop drying strategies, and answer: What’s wet, how wet is it, is it drying, and has it reached its dry standard?

The assessment helps determine what damaged material must be removed due to structural integrity issues, damage not restorable, or contamination. Our goal is to dry all materials such as drywall, wood, carpet and padding, baseboards, furniture, insulation, furniture, upholstery, and more, providing they are not contaminated, or structurally compromised according to industry standards.

Emergency Extraction of Water in New Braunfels, TX

We strategically use commercial water removal equipment to remove standing water quickly.

After the water has been removed, any affected areas and belongings are relocated to be stored or discarded. This first step takes place immediately and is performed using our commercial pumps. Our technicians start water removal immediately using our high-tech commercial water pump machines. Upon completion of the water removal process, PuroClean will remove all affected structures and/or belongings regardless if you’re keeping or trashing them.

Upon completion, the equipment will be removed, and the water will be discarded elsewhere by PuroClean’s professionals.

Drying and Dehumidification

Once all areas requiring this process have been identified, they are isolated and prepped for drying and dehumidification.

  • Your belongings and upholstery need to be moved to ensure the process can be completely performed.
  • Air moving machines will strategically sit out around the premises in the most affected areas. The areas that contain the most moisture will focus on pulling out trapped water. Keep in mind these machines are very loud.
  • Next, the water will be sucked out by the air movers, which are specially designed to increase evaporation in the given space and create airflow so dehumidifiers can be the most effective. All of the water pulled out will be disposed of by the PuroClean technician in another location.
  • PuroClean technicians will return any moved property to where they belong once moisture levels are normal. Our technicians closely monitor humidity levels during the drying process to ensure proper drying.

Final Cleaning Processes

Odors can form in a carpet that has been water damaged very easily due to soils and potentially from other issues such as mildew and may spread beyond the affected area to your entire home or business. PuroClean’s professional cleaning, deodorizing, and spot removal will safely and effectively remove soils and organics that are odor-causing.

  • Our technicians will begin with a complete inspection and dry vacuuming of your carpet.
  • To properly repair the affected carpet, where needed, your furniture may require repositioning.
  • Pre-treatment may be required for heavily soiled areas, spots, or pet odors.
  • Post-cleaning treatments can include textile or fiber protection and the cleaning of hard surfaces and contents that can help protect and prolong the value of your property.

PuroClean New Braunfels, TX‘s Water Damage Dos, and Don’ts

Although the repair of water damage in New Braunfels, TX is a high priority, the safety of our customers and technicians is our most important goal. The following tips will help lower the risk of suffering setbacks due to a rain event, flood, roof leaks, or faulty plumbing or AC units; regardless of whether you’re mitigating or restoring water damage.

To Do:

  • Shut off the main water supply: Turn off your home’s water supply. You may also need to call a plumber for repairs.
  • Be very careful: Watch your step as floors may be wet and slick. Keep an eye out for obstacles and any exposed wiring. USE CAUTION.
  • Remove Excess Water: Mop up as much water as possible. In colder weather, open windows to speed up the drying process; if safe, switch on your Air Conditioning in hot weather.
  • Upholstery should be propped up: All loose cushions and upholstered furniture should be propped up in a dry place.
  • Manage Area Rugs and Obstacles: Take out rugs and pick up all items on the floor.
  • Dry Storage Containers: Please open and dry your wet storage containers, bins, or suitcases. If possible, have them dry in the sun.
  • Protect Valuables: Move paintings and other art to a safe, dry place.
  • Dry Clothing: Quickly dry all garments. Hang leather and fur goods to dry at room temperature.
  • Protect Your Furniture: Place aluminum foil or plastic underneath furniture legs on wet carpeting. Open (but do not force) drawers and cabinet doors to dry out interiors.
  • Contact PuroClean ASAP: Call PuroClean of New Braunfels, TX. Experienced technicians highly trained in New Braunfels, TX water damage are waiting to come to you.

What Not To Do:

  • Don’t operate a vacuum cleaner: DO NOT USE your basic household vacuum cleaner. You can use a wet vac or wet/dry vac that is created to handle water cleanup.
  • Don’t Touch Outlets or Plugs: DO NOT PLUG OR UNPLUG any electrical appliances or touch anything already plugged in.
  • Do not use appliances: DO NOT USE TVs, radios, computers, ceiling fans, or any other electrical appliances while standing on wet floors or carpets, particularly concrete or tile floors.
  • Do not turn on your heat: The cooler you can keep in your affected area, the better. Hotter areas promote mold growth.

Our Frequently Asked Questions

Below are the questions typically asked by our PuroClean customers:

What happens if I have a flood late at night and need assistance?

We at PuroClean of New Braunfels, TX are open 24 hours a day, seven days a week, and will respond to your call for assistance at any time and on any day. We restore your property as if it were our own and will ensure the damage will be in a better state than it originally was. Call us now at (830) 359-3080.

What do I need to do to get a free estimate, or how much does it cost?

Call us now at (830) 359-3080 for a free estimate of our water damage services.

Does homeowners insurance cover flooding or water damage? Do you work with insurance companies to minimize the cost and hassle?

Homeowners insurance covers sudden and accidental damage (such as water heater ruptures or pipe bursts). However, no matter the water source, flood damage is NOT covered by standard homeowners policies. Also, a standard homeowners insurance policy will not cover water damage that results from a lack of maintenance.

A prompt response using the

PuroClean QuickDry System™ can save

15-40%

on water damage claim costs.

Expert Restoration Service

PuroClean technicians are highly trained and certified, and use state-of-the-art equipment and techniques to effectively remediate property damage.

PuroClean work van

PuroClean QUICKDRY SYSTEM™

Our PuroClean QuickDry System™ uses applied psychrometric science — a proven process that properly manages dehumidification and temperature to effectively and efficiently facilitate drying.and help ensure the best possible outcome. *We can save almost everything: drywall, wood, carpets, and most contents!

High-Capacity Air Movers create a vortex, similar to the motion of a tornado. This method speeds up the drying process.

A Low-Grain Refrigerant Dehumidifier draws in cool, wet air and blows out warm, dry air.

We measure and log the moisture content of materials, and monitor and log progress so we know the actual drying time and ensure restoration to the appropriate dry standard.

The PuroClean QuickDry™ Guarantee — Back to Normal in Three Days or Less.* PuroClean will monitor and mitigate water damage to your property and in most cases have it back to normal in three days or less*. Don’t wait, call us immediately.

We provide a complete estimate, including photos, to the agent or adjuster within 24-48 hours

*Certain extreme conditions may warrant additional drying time and/or the removal of carpet pad and structural components.

Our small chapel experienced a water mishap in our office building a few days before Christmas. We were surprised with a few inches of water overnight and with the annual holiday services approaching [...]

DIANE B.

FAQ

Can you salvage a flooded house?

There are many variables that determine whether a flooded home can be saved: the amount of water is one, even more important is the amount of time the water was [...]

How can you determine water damage in a house?

You can check the walls and ceilings for water stains, the floors for warping and buckling, and the pipes for corrosion, leaks, missing grout, and mold. Attics and basements may [...]

Does homeowner’s insurance cover water damage from the roof?

[VIDEO] Every insurance policy is different. You should contact your broker/agent or your insurance company to determine the amount of coverage that you have. [...]

Why is my property monitored so often?

Daily monitoring is one important aspect of the process. Industry Best Practices require this monitoring to insure that the drying process is proceeding properly. [...]

Can I turn the equipment off at night to save money or to reduce noise?

It is important that you NOT turn the equipment off. The drying process is most effective and most efficient when the equipment is allowed to run 24 hours every day. [...]