PuroClean: The Trusted Provider of Restoration Services for Property Managers

PuroClean is the preferred choice for property managers, commercial management companies, real estate agents, and businesses in hospitality, manufacturing, retail, and luxury commercial sectors needing dependable restoration services for property managers available 24/7.

  • With a network of over 475 offices across North America, PuroClean delivers exceptional service backed by comprehensive training and quality assurance. Our tailored approach to property damage restoration is designed to save you time and money.
  • Known as the “Paramedics of Property Damage™,” our experts provide compassionate, efficient emergency restoration services.
  • One call to PuroClean ensures prompt, professional service to restore properties to their pre-damage condition. Trust PuroClean as your reliable partner for all property emergencies.

Relentless Customer Service

Call us today and we'll connect you with a PuroClean franchise owner in your area.

Is Your Emergency Plan Ready? Partner with PuroClean’s Restoration Services for Property Managers

Emergencies are unpredictable, but with PuroClean’s Emergency Management Process (EMP), property managers can confidently handle unexpected events. Designed specifically for restoration services for property managers, our EMP ensures preparedness and efficient recovery.

How PuroClean’s EMP Enhances Your Emergency Response:

  • Develop a Strong Emergency Plan. We help you create a comprehensive strategy to handle property damage effectively.
  • Reduce Liability Risks. Our experts pinpoint potential hazards to minimize future incidents and keep you informed.
  • Speed Up Recovery. A well-documented plan reduces downtime, helping you get back to business quickly.
  • Ensure Client Satisfaction. We conduct third-party evaluations to guarantee exceptional results on every job.

What’s Included in PuroClean’s EMP:

  • Emergency Action Checklist. Clear steps to handle any emergency.
  • Preferred Response Partner Status. Priority service when you need it most.
  • Emergency Contact Sheet. Essential contacts at your fingertips.
  • Personalized Portfolio. Photos, utility shut-off locations, insurance details, and more.
  • Pre-Approved Work Authorization. No delays—just fast action to minimize damage.
  • Local Resources. Contact information for fire departments, insurance agents, hospitals, and utility companies.

Why Choose PuroClean?

We build lasting relationships with property managers by delivering reliable restoration services for property managers. Our commitment to quality includes a one-year guarantee on all workmanship and materials.

Be prepared when it matters most. Trust PuroClean to safeguard your properties with expert emergency planning and restoration services.

Call (945) 234-4566

to speak to a business development specialist or email us at [email protected]

OR, request a sample emergency management process below.

Certified Priority Response

PuroClean’s Certified Priority Response (CPR) Program is designed to help you reduce claim costs and increase satisfaction by employing strict certification standards, clear protocols, and mutually agreed-upon scope pre-approvals.

Our goal is to provide 24/7 easy access, then respond quickly, efficiently, and cost-effectively, every time!

CPR Badge

The CPR Process

  • You can assign a loss electronically or through our National Call Center at 800-775-7876.
  • Every CPR-certified PuroClean office will make contact within 60 minutes or less of assignment notification.
  • A CPR-certified PuroClean Representative will perform an on-site inspection within four hours of assignment notification.
  • A CPR-certified PuroClean Representative will provide an updated status report within 24 hours of site inspection. All reports, readings and real-time data will be obtained through our PuroMetrix™ claims management system.
  • A CPR-certified PuroClean office will transmit a complete package of supporting documentation within 48 hours of job completion.

Priority Response

PuroClean utilizes the full technology suite provided by Next Gear Solutions, which includes job management with PuroLogic; real-time homeowner communication with ProAssist; CRM and growth technology with LuxorCRM, and water mitigation documentation and compliance with MICA; and data analytics with BI Reporting. Adopting the Next Gear technology package creates a cohesive and efficient approach to PuroClean’s job management.

The first notice of loss comes into our National Call Center at (945) 234-4566, is then entered into PuroLogic Admin, and assigned to the closest CPR-certified PuroClean office. The certified PuroClean office then uses PuroLogic desktop and mobile to manage the job throughout its entire lifecycle from first contact with the customer through receipt of final payment. PuroLogic Mobile makes it easy to review upcoming tasks, track equipment, upload photos, and speak notes directly into the job file.

Partner with Experts in Restoration Services

At PuroClean, we take pride in making our partners look good. Our technicians are highly trained and certified, they use state-of-the-art equipment and techniques to effectively remediate property damage. Our many years of experience working with industry leaders like you, help us understand your needs and allow us to provide timely and detailed documentation so you can complete your files seamlessly.

Call (945) 234-4566

to speak to a business development specialist
or email us at [email protected]

PuroClean’s training center, the PuroClean Academy, is one of the most state-of-the-art facilities in the country for our industry. Here, PuroClean franchise owners and their employees have the opportunity to earn certifications from the Institute of Inspection, Cleaning and Restoration Certification (IICRC), the restoration industry’s top standard-writing agency. PuroClean also provides a unique opportunity for insurance companies to train in our facility to ensure their employees and others in the industry receive relevant and up to date hands-on training to better assist their customers.

The PuroClean Academy includes an IICRC-approved Applied Structural Drying (ASD) facility we affectionately call our “Flood House”. It is the focal point of real-life practical instruction. One of only 24 in the world, this is the premier ASD facility in the nation and assists us in providing the highest level of training for our franchise owners.