condo

Simple Water Loss Cascades Into a Much Larger Series of Restorations

Water Restoration

Typically, if disasters are attended to swiftly, they can be contained before the effects spread. However, in some instances, the consequences can seem to spread like a contagion. Our team experienced this first-hand when we were called in to mitigate a water loss in a condominium in Palm Springs that seemed pretty standard at the time. Upon arrival, the property was wet throughout the home, and as our technicians began mitigation, we received another loss call in for the unit next door. As it turns out, three of the four units in this condo suffered losses within minutes of each other, and they all needed our help! This quickly became an “all hands on deck ” situation.

Multi-Unit Water Damage Mitigations

We completed the condo units at different times, as they were all separate restorations. One unit was owned by an elderly couple that spends summers in the condo. The next was another older woman that was not home at the time, and we gained approval and access from her out-of-state son. A tenant occupied the final unit. His condo suffered the least amount of damages.

Due to the unit’s age, we had to test the units for asbestos per Califonia state law. Each unit had a different insurance company, so the time frames were all different. One unit was having issues with coverage due to the HOA. This was a very stressful time for the customer, but our team did everything possible to help with the process and get the approvals needed.

Unfortunately, the units did come back ‘hot’ for asbestos, and our entire protocol had to change. We then had to enlist a sub-vendor that is licensed for the removal of asbestos. However, we did complete the build-back on one of the units and some additional upgrades per the customer’s request. He was extremely grateful for our services from start to finish. We received a great review and a very nice thank you letter.

Contact PuroClean of Palm Desert for Professional Water Damage Mitigation Services

Water damage is the most common type of property damage in the United States, which is no exception to us out in the desert. If it happens to you and your property, don’t panic. But, so act swiftly. Call us at (760) 836-5800 for professional water remediation services.

Last edited on 26th of July 2021