PuroClean is a Preferred Provider for Top Insurance Agents and Companies Nationwide

We know the importance of building relationships with insurance agents and companies and will prove ourselves to be a top choice for your client’s needs during this time of distress. PuroClean of Pembroke Pines will respond to your customer’s call for help immediately. We pride ourselves on being efficient and thorough in providing detailed documentation, which benefits you and the customer. We recognize that your time and money are valuable, so we handle claims in a timely, no-hassle manner.

PuroClean’s Paramedics of Property Damage™ are highly trained experts in emergency property restoration and provide excellent service with respect and reverence for home and business owners in the midst of trying emotional situations.

As The Paramedics of Property Damage, PuroClean technicians come to the rescue with just one call and with compassion, doing whatever it takes to satisfy your customer and bring the property back to pre-loss condition. You can feel confident in knowing that PuroClean is there for you as your trusted partner.

Relentless Customer Service

Call us today and we'll connect you with a PuroClean franchise owner in your area.

Certified Priority Response

PuroClean’s Certified Priority Response (CPR) Program is designed to help you reduce claim costs and increase satisfaction by employing strict certification standards, clear protocols, and mutually agreed-upon scope pre-approvals.

Our goal is to provide 24/7 easy access, then respond quickly, efficiently, and cost-effectively, every time!

The CPR Process

  • You can assign a loss electronically or through our National Call Center at 800-775-7876.
  • Every CPR-certified PuroClean office will make contact within 60 minutes or less of assignment notification.
  • A CPR-certified PuroClean Representative will perform an on-site inspection within four hours of assignment notification.
  • A CPR-certified PuroClean Representative will provide an updated status report within 24 hours of site inspection. All reports, readings, and real-time data will be obtained through our PuroMetrix™ claims management system.
  • A CPR-certified PuroClean office will transmit a complete package of supporting documentation within 48 hours of job completion.

Get the Results You Need.

Partner with PuroClean!

Increased customer retention and reduced loss expenses are key elements that make partnering with PuroClean the right property restoration company for your claims department. Relentless customer service and results will also prove to save you time AND money when you choose PuroClean. Call one of our Business Development team members today to start a relationship and build your national account program.

 

Call: (754) 732-8383 to speak to a business development specialist or email us at [email protected]

Restoration Manager Logo

Priority Response

PuroClean utilizes Restoration Manager — a claims management system as part of our Certified Priority Response (CPR) program for loss notice assignment, job data collection, and reporting back to the insurance company, adjuster, or claims manager. This system allows all of our offices to run their business efficiently while providing the superior customer experience PuroClean clients have come to trust.

The first notice of loss comes into our National Call Center at 800-775-7876, then entered into the Restoration Manager and assigned to the closest CPR-certified PuroClean office. The certified PuroClean office then manages that job using Restoration Manager to provide the insurance client access to data in real-time. Job information is uploaded to the system both from the office and in the field using handheld tablets. The system shows moisture readings and mapping, photos, job diary documentation, and digital customer signature captures. Restoration Manager can also easily be used for centralized billing for regional and national clients.

We Have Trained Over 20k Experts

THROUGH THE PUROCLEAN FRANCHISE NETWORK

Did you know that at PuroClean, we love to help insurance agents stay current with their certifications? That’s one of the many benefits you’ll find while working with PuroClean. We are experts in restoration and offer continuing education courses for insurance agents so you can stay current. Over the years, we have trained thousands of agents like you, and now more PuroClean locations than ever are offering CEs.

Find out what courses are being offered in your area.

Get the Inside Scoop

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PuroClean’s training center, the PuroClean Academy, is one of the most state-of-the-art facilities in the country for our industry. Here, PuroClean franchise owners and their employees have the opportunity to earn certifications from the Institute of Inspection, Cleaning and Restoration Certification (IICRC), the restoration industry’s top standard-writing agency. PuroClean also provides a unique opportunity for insurance companies to train in our facility to ensure their employees and others in the industry receive relevant and up-to-date hands-on training to assist their customers better.

The PuroClean Academy includes an IICRC-approved Applied Structural Drying (ASD) facility we affectionately call our “Flood House.” It is the focal point of real-life practical instruction. One of only 24 in the world, this is the premier ASD facility in the nation and assists us in providing the highest level of training for our franchise owners.

Partner with Experts in Restoration Services

At PuroClean, we take pride in making our partners look good. Our technicians are highly trained and certified. They use state-of-the-art equipment and techniques to remediate property damage effectively. Our many years of experience working with industry leaders like you help us understand your needs and provide timely and detailed documentation to complete your files seamlessly.

Call: (754) 732-8383 to speak to a business development specialist or email us at [email protected]

FAQ

Why should I consider using PuroClean for reconstruction?

The Professionals at PuroClean are the best option for reconstruction services because we understand the scope of the work to be done after water, fire, mold or biohazard emergency services [...]

¿Qué es la reconstrucción?

La reconstrucción es el trabajo realizado para reparar los daños causados por incendios, inundaciones u otros eventos catastróficos. [...]

Do I need to have a permit for deconstruction services?

A permit may be needed depending on the requirements of your municipality and the full scope of the work to be done. [...]

¿Qué implica la reconstrucción?

La reconstrucción puede implicar electricidad, paneles de yeso, carpintería, o pintura, pisos, gabinetes, techos, permisos de adquisición, reemplazo o instalación, gestión de proyectos o inspecciones y dependerá del alcance del [...]

What is Reconstruction?

Reconstruction is the work done to repair damages from fire, flood or other catastrophic events. [...]