Call the experts at PuroClean of Portland-Vancouver-Hillsboro, OR-WA if your property floods or experiences other water damage. We’re available 24/7. Floods often result in water damage to properties, which may appear on the surface as a minor loss, but can quickly turn into needless, extensive damage to both property and health. Timing is important to reducing further damage. PuroClean’s licensed and trained technicians work compassionately, professionally and quickly to contain the water first. Call us today at (503) 894-6100!

Trust PuroClean of Portland-Vancouver-Hillsboro, OR-WA for your Water Damage Remediation

Our QuickDry systems is designed to dry affected structural materials and contents and in a timely and effective manner can include:

• A thorough assessment and inspection of the structure to determine what’s wet and how wet structural materials and contents are with infrared cameras and moisture meters.
• The removal of standing water.
• The application of specialized drying equipment.
• Daily inspections and monitoring until materials have reached their pre-loss condition and established drying goals.

Water Removal Process: PuroClean of Portland-Vancouver-Hillsboro, OR-WA‘s certified technicians respectfully care for your property and belongings while ensuring water damage, both seen and unseen, is restored.

Mold and Odor Removal: Water losses not handled and dried down quickly can lead to additional damage such as microbial growth, as well as cause structural components to lose their integrity, potentially impact indoor air quality, and may ultimately result in compromised occupant health issues to develop. PuroClean’s IICRC certified technicians follow industry best practices to properly remediate mold that has infected and/or damaged and return the property to a pre-loss condition. Once a scope of remediation and repair has been determined, they will implement engineering controls and containment to prevent cross-contamination to unaffected areas of a building utilizing negative pressure with HEPA air filtration devices. A remediation protocol is developed to remove contaminants by:

• The removal of compromised materials and contents per industry standards.
• A thorough cleaning using HEPA air filter devices and HEPA vacuums.
• A thorough cleaning of all surfaces with cleaning solutions that can include EPA registered disinfectants, followed by another HEPA vacuuming of all surfaces.

A lot of people use bleach to clean mold; however, this is an ineffective approach as bleach doesn’t kill the spores; it only bleaches them. PuroClean’s goal is to return your property to a safe and clean condition.

Odors are an indicator that something could still be wet. If something has a musty pungent odor it can indicate microbial issues that can create MVOC’s (microbial volatile organic compounds) and can cause health related issues. PuroClean’s approach is to follow industry standards to develop the right scope of repair for your business or home, which includes employing specialized equipment, cleaning practices, followed by recommending a clearance test to ensure your property has reached the desired goal.

Ongoing Communication: During the Portland-Vancouver-Hillsboro, OR-WA water damage repair process we will work with you and your insurance provider to keep you both in the loop on what’s happening, what to expect and what to do. It is our goal here at PuroClean of Portland-Vancouver-Hillsboro, OR-WA to be transparent, to ensure everyone affected stay fully aware of what’s taking place and are able to make decisions confidently.

We respect the impact this has on you and your family and will assist you with compassion and minimal disruption to daily life. PuroClean of Portland-Vancouver-Hillsboro, OR-WA can be counted on to quickly and carefully respond to your Portland-Vancouver-Hillsboro, OR-WA water damage emergency 24/7 and to salvage your property as professionally as possible.

Our certified technicians use advanced equipment to accurately measure just how bad the water damage is and to thoroughly restore your property that has been affected by both water damage that can be seen and unseen. We will keep you and your insurance agent updated on our progress during the process.

PuroClean Emergency Flood and Related Water Damage Repair Services in Portland-Vancouver-Hillsboro, OR-WA

The Water Damage Assessment:

• Our technicians will first conduct a thorough assessment, perform daily inspections and monitoring to develop drying strategies and answer: What’s wet, how wet is it, is it drying, and has it reached its dry standard.
• The assessment helps determine what damaged material may need to be removed due to structural integrity issues, damage not restorable, or contamination. Our goal is to dry all materials such as drywall, wood, carpet and padding, baseboards, furniture, insulation, furniture, upholstery, and more, providing they are not contaminated, or structurally compromised according to industry standards.

Portland-Vancouver-Hillsboro, OR-WA Emergency Water Extraction

We begin by removing any standing water present on your premises using high-grade equipment strategically placed to extract all water from the area.

• Our specialized pumping equipment will be immediately used to remove all standing water right away upon arrival. Your damaged belongings will be removed to be stored or discarded.
• Once completed, the equipment will be removed and the water will be disposed of off-site by PuroClean’s professionals.

Drying and Dehumidification

Once all areas needing attention have been identified, the areas are marked off and prepped for drying and dehumidification.

1. To ensure this procedure can be completely performed, removal of belongings and upholstery will be necessary.
2. A PuroClean technician will assess the isolated area and choose locations for air moving machines. Areas of the home or business that have the most moisture and trapped water are our top concern, to pull out trapped water. Remember, these air movers are quite loud.
3. These air movers are specially designed to increase evaporation in the given space and create airflow so dehumidifiers can be most effective. The water that was removed is disposed of professionally by technicians at a different location.
4. Only after monitoring humidity levels and confirming the levels have returned to normal, your items and property will be returned to the original location.

Final Cleaning Processes

Odors can form in a carpet that has been water damaged very easily due to soils and potentially from other issues such as mildew and may spread beyond the affected area to your entire home or business. PuroClean’s professional process of cleaning, deodorizing and spot removal will safely and effectively remove soils and organics that are odor-causing.

• Our technicians will begin with a complete inspection and dry vacuuming of your carpet.
• To properly repair the affected carpet, where needed, your furniture may require repositioning.
• Pre-treatments may be required for heavily soiled areas, spots, or pet odors.
• Post cleaning treatments can include textile or fiber protection, the cleaning of hard surfaces and contents that can help protect and prolong the value of your property.

Portland-Vancouver-Hillsboro, OR-WA Water Damage Do’s and Don’ts

Water damage repair in Portland-Vancouver-Hillsboro, OR-WA is very important, but the safety of all parties is our first priority. Whether mitigating or restoring water damage, the following tips will help lower the risk of you suffering a setback due to a heavy rain, flood, faulty plumbing, leaking AC, or roof.

What To Do:

• Shut off main water supply: Turn off your home’s water supply. You may also need to call a plumber for repairs.
• Be Cautious: Due to wet floors, make sure to watch your step. Also, watch for any trip and fall hazards as well as for exposed electrical wires.
• Water removal: Mop as much water as possible. In cool weather, open windows to help speed up drying and in hot weather, only if it’s safe to do so, turn on your A/C.
• Upholstery should be propped up: Any loose cushions and upholstered furniture should be propped up in a dry place.
• Deal with Area Rugs and Obstacles: Remove rugs and pick up all items that may be sitting on the floor.
• Dry Storage Containers: Please open and dry all of your wet storage containers, bins, or suitcases. If possible, have them dry in the sun.
• Protect Valuables: Relocate paintings and other art to a safe, dry place.
• Dry Wet Clothing: Quickly dry any damp clothes. Hang leather goods and furs to dry at room temperature.
• Furniture Protection: Put tin foil or some sort of plastic under all furniture legs that are touching wet carpets. Open drawers and cabinet doors to dry out interiors (but don’t force them open).
• Call PuroClean Immediately: Call PuroClean of Portland-Vancouver-Hillsboro, OR-WA. Our certified technicians are highly skilled in Portland-Vancouver-Hillsboro, OR-WA water damage repair.

What You Should Not Do:

• Do not Use a Vacuum Cleaner: Only use a wet vac, which is designed to handle water. DON’T USE your standard everyday vacuum cleaner.
• Do not touch electrical outlets: Leave cords alone. If it is plugged in, leave it and if it’s not plugged in, leave it alone. Do not touch electrical cords at all.
• Do not use electrical appliances: DON’T touch or run any electrical appliances, such as televisions, computers, radios, fans, or anything that may be plugged into electric power – and ESPECIALLY while standing on any wet floor, regardless of the material.
• Do not let it get too hot: Try to keep wet areas as cool as possible because hot, damp areas stimulate mold growth

Our Frequently Asked Questions

Below are the questions typically asked by our PuroClean customers:

What happens if I have a flood late at night and need assistance?

We at PuroClean of Portland-Vancouver-Hillsboro, OR-WA are open 24 hours a day, seven days a week, and will respond to your call for assistance at any time and on any day. We restore your property as if it were our own and will ensure the damage will be in a better state than it originally was. Call us now at (503) 894-6100.

What do I need to do to get a free estimate, or how much does it cost?

Call us now at (503) 894-6100 for a free estimate of our water damage services.

Does homeowners insurance cover flooding or water damage? Do you work with insurance companies to minimize the cost and hassle?

Homeowners insurance provides coverage for sudden and accidental damage (such as water heater ruptures or pipe bursts). However, flood damage, no matter the water source, is NOT covered by standard homeowners policies. Also, a standard homeowners insurance policy will not cover water damage that results from a lack of maintenance.