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Residential Property Restoration Services in Richmond, VA

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When fire, smoke, water, mold or a biohazard damages a home, the feeling of helplessness can be overwhelming. The emotion surrounding the loss and the disruption of daily life is more than most families can handle. That’s why PuroClean provides dependable service that you can always count on, 24 hours a day, 7 days a week.

At PuroClean, we strive to reduce damage and minimize the effects of the destruction brought on by unexpected disasters. In a property emergency, PuroClean takes immediate response in restoring your property back to pre-loss condition. PuroClean has earned the reputation as “The Paramedics of Property Damage™” as a result of competent, efficient, and timely care. Our professionals are trained to handle the most difficult situations in a moment’s notice to resolve and help restore your property back to normal so that you can get back to your routine without missing a step. We understand that any loss to your property is both stressful and costly. In fact:

  • The average cost of water damage to a home is between $2,500 and $4,500.
  • Mold can lead to serious health problems including chronic inflammatory response syndrome.
  • A sewage backup in your home exposes you and your family to dangerous biohazards.
  • Every 60 seconds, $15,000 in property is lost to fire.
Personal attention is what makes the PuroClean experience the best in the industry. We employ the latest techniques and procedures throughout the restoration process while providing unparalleled service and response. We will do whatever it takes to restore your property and your sense of security. This is our promise to you — when property damage occurs, PuroClean is driven to provide an unmatched service experience quickly, professionally, ethically, and with compassion, resulting in peace of mind for all concerned.

When PuroClean handles the job from start to finish, you can enjoy significant claim savings, as well as the peace of mind that your property is in expert hands. As specialists in remediation, first we salvage everything that can be saved, then our construction specialists make all the necessary post-mitigation repairs.

Expert Restoration Service

PuroClean technicians are highly trained and certified, and use state-of-the-art equipment and techniques to effectively remediate property damage.

★★★★★
This company provides excellent service and cares greatly about its customers individual needs. Steve is great to work with and from start to finish I highly recommend their work!
Joseph Di Peppe
October 2, 2025
★★★★★
We experience a sudden water event on a Saturday morning. I was able to get a plumber to stop the problem, but still had a wet carpet and pad loaded with water. I was able to get in contact with Steve at Puroclean. He came that day, evaluated the situation and provided a quick quote. He worked with my insurance company directly which really made the process easy for us. He was able to save the carpet, which saved a ton of $$. He had a number of pieces of equipment that measured the moisture level in the carpet, walls and wood floor to determine when all was appropriately water free. Great experience. Steve was such a pleasure to work with. He monitored the situation daily and only kept the machines here as long as they were needed. No residual smell or anything!!!!! I would recommend Steve for any water damage job I have in the future. He made all the difference in the world!!!!
Steve Jenkins
September 22, 2025
★★★★★
This company provides excellent service and cares greatly about its customers individual needs. Steve is great to work with and from start to finish I highly recommend their work!
Joseph Di Peppe
October 2, 2025
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FAQ

Is my loss a covered claim?

[VIDEO] It depends on your specific policy. Call your insurance agent and/or adjuster to find out if the loss is covered in your policy. [...]

Do I really need professional cleanup if the fire was small?

In most losses, cleaning the soot and smoke is the toughest part. Moreover, even small fires can cause major damage within minutes and leave lingering odors if not cleaned up [...]

How long will the restoration process take?

The length of time varies on the extent of the damage. Additionally, local authorities and your insurance agent will also want to investigate the damage before the restoration company can [...]

Can fire extinguisher dust be cleaned from carpet?

[VIDEO] Yes, but it is recommended that the work be done by professionals. The residue is an irritant and can cause discomfort and/or breathing problems; and can irritate the skin. [...]

Can I inspect my house after the fire?

[VIDEO] Legally, only a licensed inspector like a structural engineer or industrial hygienist can determine the safety of a building. Besides, the risk of checking the fire damage yourself is [...]