Disasters can happen at any time. That’s why PuroClean responds all the time— 24/7/365. After a disaster, you need immediate response to minimize business interruption and PuroClean provides rapid response. We also offer unparalleled service and renowned remediation from professionals certified to the highest standards in the industry. Whether it is a loss due to water, fire, mold or a biohazard, we are prepared to immediately mitigate with expertise, compassion, and respect. You can be confident that if the unexpected occurs, PuroClean will be at the ready.

Why PuroClean? Our expansive North American network responds cost-effectively to any size emergency. PuroClean handles your project from start to finish, including reconstruction. We quickly stabilize your facility, assess your loss, and plan for the rapid recovery of your site thus ensuring you regain use of your property and prevent long-term damage. We can assist you in preparing your site in order for repairs to begin quickly, saving you additional expenses.

Every day commercial clients rely on our responsiveness and superior disaster restoration services which include:

  • Pre-Loss Planning Project Management
  • Data & Document Recovery
  • Electronics Restoration
  • Antiques & Fine Arts Restoration
  • Emergency Mitigation Services
  • Emergency Power
  • Board-Up
  • Building Stabilization
  • Drying & Dehumidification
  • Restoring to Pre-Loss Condition
  • Cat-3 Response
  • Reconstruction

Emergency Management Plan for Commercial Clients

The PuroClean Emergency Management Plan (EMP) was designed for commercial clients who are seeking to improve their emergency preparedness. In addition to emergency planning for all types of events, the program also offers risk management and assessment.
PuroClean’s EMP can help you effectively manage unexpected events and minimize the impact on your business, your property, and your customers.

Preparedness Planning and Response

Before an event occurs, we perform a thorough evaluation of your facilities to gain an in-depth understanding of your operations. This helps us to properly plan and respond in case of an emergency. Our EMP process includes:

Planning → Customizing → Execution → Ongoing Training → Review and Access

When you call our 24/7/365 Call Center to report an emergency, the PuroClean team acts immediately, following protocols established in your customized EMP. Our highly trained professionals will work quickly to get your business back up and running.

To find out more about our Emergency Management Plan and training, please contact us at (804) 239-1558 or email us at [email protected]

Expert Restoration Service

PuroClean technicians are highly trained and certified, and use state-of-the-art equipment and techniques to effectively remediate property damage.

My insurance agent recommended PuroClean to manage and complete the remediation work resulting from a water pipe that busted in the kitchen. I could not have been more pleased with their work and support throughout the project. The owner of PuroClean assisted me in working with my insurance agent in getting my claim approved. The owner was with me throughout the project. Including meetings with the claims adjuster and the leak detection company to answer questions and provide input. His team was very diligent in completing the remediation work. They were there to ensue a clean hand off to the rebuild company. I would strongly recommend PuroClean for any type of cleanup and remediation project.
Tom Sisson
August 28, 2025
Came back from vacation to find mold along the walls of a hall. Pure clean answered my call and did a great job of inspecting and cleaning the walls. Was very pleased with the young workers that did the job. Hard working and very professional!
Charlotte Register
August 10, 2025
My insurance agent recommended PuroClean to manage and complete the remediation work resulting from a water pipe that busted in the kitchen. I could not have been more pleased with their work and support throughout the project. The owner of PuroClean assisted me in working with my insurance agent in getting my claim approved. The owner was with me throughout the project. Including meetings with the claims adjuster and the leak detection company to answer questions and provide input. His team was very diligent in completing the remediation work. They were there to ensue a clean hand off to the rebuild company. I would strongly recommend PuroClean for any type of cleanup and remediation project.
Tom Sisson
August 28, 2025

FAQ

How can you inspect for water damage behind walls?

Check the surface of the wall for water stains, peeling paint, or warping. Push on the wall lightly – if it’s soft and spongy, that’s an indication of moisture damage. [...]

How do you identify water damage on tile floor?

An easy way to tell if your tile floors are water-damaged is by checking to see if any tiles are darker in color than the other tiles. [...]

How do certified technicians typically handle water damage?

The first thing professionals do is remove damaged materials that will either be restored or discarded. Materials include baseboards, insulation, furniture, carpeting, upholstery, carpet padding, fragile woods, drywall, and more. [...]

Why does PuroClean Emergency Recovery Services need access to my house or business?

Initially PuroClean needs to get into the home or office to do the emergency remediation and mitigation work. Then, during the drying process, PuroClean will need to return each day [...]

How long does it take for drywall to dry?

There are many variables that affect the time for drywall to dry after being wet. Normally it will be returned to a dry condition in two – three days, but [...]