OMG when I found out my home was unliveable due to a main sewer break and I had to move out immediately, Puroclean was hired to do my pack out and move back in. Rosanna was so wonderful!!! She calmed me down during the process and assured me everything would be ok! Ashely, Ethan, Pedro and Angel packed everything up, then after all the repairs, moved me back in. Everything was boxed carefully and they labeled everything and put the right boxes back in the right rooms. They even helped me move some furniture I took to the rental during the work. Rosanna always got back to me right away and was flexible and kind during the very stressful remodel! She even gave me information on how the insurance and such would work during the process since I had never been through anything like that and they do this all the time. I would recommend them again and again and again! You will not find a better company to work with. 5 stars all the way, thank you!!
Kerri Hollister
March 18, 2026
If you ever have a need I cannot express how much you can trust this amazing company. Following the unexpected loss of my twin - they have been angels in disguise. To say they’ve gone above and beyond is an understatement. I would not have gotten through the very painful steps I’ve endured without them. The amazing work, professionalism, and compassion is incredible. They are certainly a company that can be trusted in a crisis. I thank God they were available and will be eternally thankful to this company.
Rainey Holloway
March 14, 2026
Working with PuroClean has been as stress free as possible, if you can even say that about an insurance claim. Our main contact was Connor, who was always available to answer any and all of our questions and concerns. Connor was professional and a pleasure to work with!
Within an hour after submitting our claim to Allstate we received a call from PuroClean minutes before midnight to schedule an inspection. The ongoing communication with PuroClean was speedy, friendly and efficient.
Debbie Castner
February 14, 2026
Shaun, Pedro, Angel and Jake did a great job!
Sheila Kusler
February 12, 2026
Puro answered a call late and showed up the next morning to evaluate water damage in our laundry room over the weekend. They were here Monday morning and fixed the problem. Conner, Jake and Angel were prompt, knowledgeable and efficient. Many thanks to the whole team.
Anthony Green
January 21, 2026
The team leaders Connor and Jake could not have been more helpful and professional in assessing and solving my water damage problem. I was given complete information about the solution and the process was put in place. I am very satisfied with my experience with PuroClean.
Rosemary Haas
December 12, 2025
Expert staff and immediate response!
Jake, Angel and Connor were so impressive with their work and pleasant attitude. They worked fast and efficient to clean up and make all necessary adjustments to the cleanup. They showed great care and also understanding of my situation while explaining everything they were going to do and made sure to get my approval.
Kay Butler
December 2, 2025
I recently experienced a water leak and had to act quickly. I didn’t want to go with a large, heavily advertised company, but instead chose a locally owned business with solid reviews — and I’m very glad I called PuroClean.
Jake arrived within 30 minutes of my call and immediately got to work. He brought a vacuum and promptly removed the water, followed by setting up dehumidifiers and air movers. Throughout the process, I was understandably concerned about costs, but Maya from their office was excellent — transparent, informative, and patient. She clearly explained what to expect and offered helpful suggestions for addressing the issue.
Even though this was a stressful situation, the professionalism, responsiveness, and care shown by the PuroClean team made all the difference. I’m very happy with their service and highly recommend them to anyone facing a similar emergency.
Roberto Arce
October 28, 2025
I was actually very impressed how quickly things moved from dispatch up to the technician Sean's arrival. Sean was friendly and did a quick and thorough job.
Saren
October 11, 2025
Shaun did a fantastic job! He was at the house within 2 hours of my call, took multiple photos/videos I needed, and explained everything he was doing each step of the way. He did a thorough investigation and got all the flooring/baseboards up that were water damaged, removed appliances and set up the industrial fans to dry the water damage. Stopped by every day to inspect and update me on the progress. I highly recommend Shaun and PuroClean!
Lynn Hawkinson
September 19, 2025
I'm going to try to find the words to express my joy and satisfaction with Tony and Mario, along with their staff!! They were sooooo accommodating, so extra helpful and got the job done literally in 5 hours including the incredible sanitizing!!! I went thru Hell and back.....then I talked to Tony and he assured me they could do the job, then I worked with Mario and went way way out of his way to make me happy and comfortable.. I would recommend this company and this team everyday of the week!!! Thank You Gentlemen
Sher L
Sher Lustig
August 17, 2025
Rosanna and her team Angel, Ashley and Isaiah did a great job packing out my house! They were very cautious with some fragile dishes, carefully packed all of my furniture, and made sure that I was well taken care of! Rosanna was also great with communicating and kept me in the loop throughout the whole process!
April Ferry
July 12, 2025
Shaun and Isaiah were very attentive to our water restoration needs and drying out the damage to our kitchen. Thanks again for your efforts. We appreciate the thorough service.
Carla Bunch
June 10, 2025
Rosanna and the crew were fantastic, Ashley Isaiah, Angel, Ethan, Marcos
They did a great job.thanks, Dan and June
June Davis
June 2, 2025
Debi and her team at Puroclean have an extensive knowledge of their craft - and their customer service is next to none! They are efficient and have quick response times when you are dealing with a nightmare. Highly recommend!
Jeni Crawford
May 19, 2025
We had an excellent experience with Puroclean. They were attentive to all our concerns , responsive and thorough. We would happily use them again.
Margaret McAustin
March 14, 2025
Steve and his team were great . Profesional team and meticulous work .
Abdalla Fadda
February 3, 2025
I have worked closely with this office for years. Their customer service is top-notch and their entire team is highly skilled, professional and incredibly knowledgeable. The quality of their work speaks for itself.
Tara Torres
October 14, 2024
Great, speedy service. Removed water damage and mold the same day!! Thank you guys!
Brandon Godfrey
September 14, 2024
We had major water damage to our home. PuroClean responded quickly, less than two hours on a Friday late evening, to clean up damage and begin to restore our home! We are completely satisfied with all aspects of their service: clean-up, packing, moving, storing, removal of drywall and carpets, mold remediation, etc.. Our home is now ready for contractors to rebuild! All the PuroClean staff were extremely helpful and responsive! They guided us through the entire process and communicated effectively. We consider them our advocates, who truly care, and partners! We highly recommend PuroClean!
Joseph Malina
August 14, 2024
Andrew and Victor were great and followed through with drying our wet collapsed ceiling
Mother Esther Mikhail
July 14, 2024
I can't even say enough about PuroClean and the work they do. I am an insurance agent and I have referred 30+ clients to PuroClean with no complaints. Now I have a claim at my home and I needed PuroClean. Debi's team headed up by Steve and Rosanna has been amazing. Even as an insurance agent I don't know all the ins and outs of what happens on the claims side. The knowledge that I have now that Steve and Rosanna have been here will help my clients for years to come. Keep up the great work!
Matt Hamel
May 14, 2024
SHAUN showed up at the hotel suite where we.have been living for the last 3 months and I was very annoyed that they had only sent a kid to do the job that needed to be done. Over the 3 months we had accumulated quite a bit of 'stuff' from our flooded house, including tables, chairs and kitchen appliances.
It took about 2 minutes to see that this guy was a professioal who knew what he was doing. He started by verifying what went with us and what stayed. When he went to work my husband and I were both amazed at the care he took when packing our belongings.
If the rest of this company is as efficient as this young man you can't go wrong.
VICTORIA HILL
May 14, 2024
I highly recommend PuroClean. They were the only company that called me back on Saturday willing to come out immediately to address an active leak with water and mold damage. They have been out everyday monitoring the remediation process. Their crew is not only professional, but extremely polite and kind. They genuinely care. I’m very impressed by their customer service. Highly highly recommend.
Maria Kokoska
May 14, 2024
I called Blais at PuroClean around 4pm, Blais assured me they would take great care of our property and he swiftly reached out to their team. By 5pm that same day Jack was on his way to take care of our water leak! Jack quickly assessed the situation and gave me an overview of what he was going to do to remedy the situation. Jack worked until about 8pm on our property that night and then called me to tell me about the plan moving forward.
The whole job was wrapped up within a couple of days! We are very satisfied with the service we received from PuroClean and will recommend/use them in the future.
Thank you, Blais and Jack!
Neyshia Napoleon
May 14, 2024
Everyone was ver professional and took great care in packing my things
Lee Volk
May 14, 2024
Very happy with this company! Easy to communicate. Efficient, honest and great customer service. Jack was the best!! I highly recommend them.
Paulina Kalaj
May 14, 2024
Dustin , Evan and the whole team did a fantastic job . They truly care for their customers. Always responsive and kind . Was a great experience!!
Swetha Bandla
May 14, 2024
Fantastic company run by people of the highest integrity. I'm a realtor and it's not the easiest finding reputable restoration companies sometimes. They do great work and are extremely responsive.
Nick Ptak
May 14, 2024
Thank you for always being amazing to our customers! Melanie M
Edit TikTok and episode
May 14, 2023
Dustin was awesome! He was great at communication and always showed up right on time! Did a great job and corrected the problem.
andrea depatie
May 14, 2023
Excellent service, very professional, very responsive
Gian Colloca
May 14, 2023
Working with these guys was a great experience. Jonathan that runs a crew is an extreme professional and a pleasure to work with. I will highly recommend them to everyone I know.
Simon LaRocca
May 14, 2022
After discovering water damage in our laundry room and garage, we needed immediate attention. PuroClean was extremely prompt, professional, courteous, thorough and efficient. Everyone on the PuroClean team was friendly, explained what the process was and how long it would take. They are very good at what they do and we highly recommend PuroClean.
Teresa Grombacher
May 14, 2021
Great people that care about their customers
Lindsay
May 14, 2021
If I could give 6 Stars I would. I contacted PuroClean on a Sunday for an emergency clean up. The Team arrived within a short period of time. The compassion and professionalism we experienced was very appreciated. I highly recommend this company.
Mark K
May 14, 2021
We had an awesome experience with PuroClean! They were really here for us when we needed it the most - my moms entire house flooded late Saturday night, so we needed help with the water mitigation and dry out of the entire house fast. I was connected to PuroClean and they took our call in the middle of the night (prob 1am) and their team was at our house at 9am the same day. Incredible! James and every team member at PuroClean was incredibly friendly, patient, knowledgeable, hardworking, communicative and very caring during such a difficult time. They worked directly with our insurance company and really helped us understand the entire process along the way. I would highly recommend PuroClean and their awesome team to everyone!
Sara Ramirez
May 14, 2020
We had extreme water damage in our vacation home. Not being close by, we had to trust the restoration company which was on site. PuroClean Scottsdale did an amazing job getting our place ready for repair. They were great communicators and kept us informed throughout the process. PuroClean was definitely the highlight in an unfortunate situation.
Kim Meadors
May 14, 2020
Great company they do wonderful work.
Cris Reconco
December 10, 2019
I had a fire this past summer and my first call was to Puroclean. Debbie and her team are top notch. They are true professionals. I highly recommend them
Art Koushel
May 14, 2019
After a tree fell on our roof during a rain storm, we contacted PuroClean to dry us out. They showed up at daylight and immediately began working. Much to our satisfaction, they had everything dry within a few days. The workers were courteous. They were also careful and very organized. Thanks to their quick response, the damage to the inside of our home was very minimal. Thank you PuroClean!
Alice Spieler
May 14, 2019
My Father who is 86 years old had water damage from the upstairs condo & had no Idea what to do Debi & her staff took care of packing
his stuff up & making sure no items were damaged & listed all the boxes so my dad knew where everything was. They also went the extra mile helping him any way they could. Thanks for all you did for him!
Jeff Thalblum & Michelle Rich - Peoria Az
Michelle Rich
May 14, 2017
We were blindsided by a mold diagnosis when the inspections were done when selling our home and PuroClean responded that very day to address the issue. The office immediately got us on the schedule (thank you, Shadow) and the entire crew.....Connor, Isaiah and Pedro.....met with us, suggested a resolution and treatment was finished within a matter of days, allowing us to finalize the home sale! We would 100% recommend this company....they're honest, responsive, friendly and very upfront with pricing! Thank you PuroClean!
Lynn Lathrum
March 16, 2026
Had a great experience with PuroClean as they did an extensive disinfection of my house, including 3 bedrooms, laundry room, and living room. Pedro, Shaun, Isaiah, and Connor provided excellent customer service and communication throughout the entire process. They made the experience much more smoothly and less stressful.
Zach Mitzel
March 13, 2026
I just wanna say that I am very very pleased and happy with this teamwork that completed my job . Thanks to Connor, Jake, Angel and Isaiah That were involved in this project. Very Happy with their service and professionalism. Will definitely recommend those four guys. They’re awesome.
Maria Cosilion
February 13, 2026
Working with PuroClean is as easy as it gets. Shaun and Pedro were very thorough and efficient with our mold removal. Shaun’s expertise and excellent communication skills made all the difference in these unfortunate situations. Job well done!
WJ Reddy
February 5, 2026
Shaun and Angel came out in under an hour, found black mold from the recent monsoons, fixed us right up - all in one afternoon. Fantastic service. Quick and easy exactly as it should be.
Robert Hamilton
January 20, 2026
I have nothing but amazing things to say about working with PuroClean Scottsdale. The entire team has made a really tough situation easier to digest. The team came in and assured us that we were going to get the help we needed to move and remediate. Connor has been on time, courteous and knowledgeable for all our remediation needs. We experienced extreme flooding in our condo from the insane rains at the end of September. Roseanna and her entire team (Angel, Ashley, Ethan, Marcos & Isaiah) came in and helped packing and moving all of our complex belongings into their storage and our temporary housing. Her team was courteous, on time, efficient, kind and even loving to our children during a very stressful few days. Ethan even came back late one night to put our bed together after we found the missing parts. Everything was done beyond our expectations. Truly appreciate PuroClean, it is evident the energy given to customers is coming from the company as a whole
julie porter
November 4, 2025
PuroClean was great to work with. They took what could have turned out to be a disaster and nipped it in the bud. We had a washing machine hose crack that led to water all over the laundry room floor and part of the wall over the weekend. We were not sure how long this had been going on, if there was serious damage or even mold. All we could see is some peeling drywall.
After attempting to contact a few water restoration companies, PuroClean sent someone out that Sunday night. They quickly and fairly determined what needed to be done, gave a fair estimate and got started cleaning up by the next day. After taking the wall apart, the damage was less than expected and they actually charged less than their estimate. Jake was our tech. Super nice, professional and skilled. Hope we never have to use them again, but will not be afraid to reach out. Thank you
Tony D'Anna
October 22, 2025
All techs I had over the several days of my cleanup/demo were very professional and answered my questions.
Stephanie Butler
September 20, 2025
PuroClean of Scottsdale is absolutely the best. From our 1st phone call thru the entire process, every aspect was professional and customer oriented. Shaun and Pedro went over and above to ensure that the entire process went smoothly and efficiently. I would never hesitate to refer this company
Barbara Beverly
September 9, 2025
I have known the owners of this company for more than 20 years and they operate with integrity and true care and empathy on every job
Karen Hartmann
August 2, 2025
I had an urgent situation involving severe water damage at my medical clinic, and PuroClean of Scottsdale responded with speed, professionalism, and compassion. Within just 15 minutes of my call, Connor White and Jake Barendt were on-site, fully equipped, attentive, and incredibly respectful of the weight of the situation.
They conducted a thorough inspection using infrared tools and provided a clear, well-organized report that exceeded expectations—giving me exactly what I needed for my insurance claim.
I also want to thank Linda, the office manager, whose responsiveness and clarity made coordination seamless. This is a team that truly cares—not just about the job, but about the people affected.
If you're in crisis and need trusted professionals who move fast and do it right—this is the company you want.
Titus Kay
June 13, 2025
Rosanna headed up this team. She was phenomenal and very instrumental from beginning to end with scheduling, organizing everything and just made it happen. She kept in close contact with me pertaining to promised times every step of the way including any delays or changes! Her team, Ashley, Marcos, and Angel never missed a beat!! Not even in this Arizona heat at record high tempatures today! They carefully counted sorted everything from big to small! They were not only very efficient but sensitive to my situation but also very respectful, courteous. They asked questions on everything and if I had any questions or concern to let them know. Followed my instructions on everything even as they were finishing the job started to head out I realized I needed help moving my washer and dryer it was too heavy they jumped off the truck without any reservation and helped me. These individuals need to be commended for their work and going above and beyond. It is times like this when you feel like your world has been turned upside down due to a water Galvinize pipe break and all you can do is cry, that you need individuals that are still human and care. Thank you all very much. My prayer is that God richly bless you.
Pearl Kelly
Pearl kelly
June 6, 2025
We were in need of someone to move us out of our home to complete and remodel. The team at PuroClean were fantastic. They came in, packed everything and moved it all out of the house carefully. When it was time to move back in the team came back and made the move easy and hassle free. Everyone was very courteous, friendly and showed up when they said they would be here. I would highly recommend PuroClean to anyone that is in need of cleanup or restoration help.
Chris De Korte
May 22, 2025
Highly recommend this company, Debi is the best!!
Hailey Bowen
May 14, 2025
My insurance company put me in touch with PuroClean after an emergency water overflow in laundry room. They were on site within 20 minutes and went to work! I can't say enough about Shaun who was extremely professional and took great care in making sure everything was tested and dry. He called each time to let me know he was on his way and always prompt and courteous...a true professional who knows the importance of customer experience! Thank you Shaun and PuroClean❤️
LINDA DEBELLA
April 14, 2025
Puroclean did an amazing job with the fire that we had at our home. The crew is a very polite and pleasant. Rosanna did an excellent job at organizing the entire job. Very impressed with her. I would highly recommend them to anyone in this situation! It made our stress level decrease immensely. Thanks for all your help! Best company ever
Linda Veitenhaus
February 14, 2025
Shawn and Jake did a great job. We found mold in our home. They were fast, very clean, efficient and very informative. Thankful for the easy process in such a stressful situation.
alex massenti
December 14, 2024
Very friendly customer service oriented people…from technicians to the office staffs. I strongly recommend.
Ebi AB
October 14, 2024
Professional. On-time. Friendly. Great work. Highly recommend.
Hank Fradella
September 14, 2024
I recently purchased a home and was renovating the kitchen. I was not expecting to find mold (and a lot of it). My contractor recommended PuroClean and I could not be happier with the choice. The customer service was great. They explained the process, were empathetic, gave me a price range and came out ASAP. They quality of their work was outstanding. They kept me informed throughout the entire process. The mold is gone, and I'm back on track with my project. Thank you to the entire team!
Pam Pomeroy
August 14, 2024
Fast Service. Good communication.
Donald Gieszelmann
May 14, 2024
Only gave them 5 stars because I couldn’t give them more. Terrific service from start to finish. We suffered a major pipe bursting at 5:30 pm the Friday before Christmas; two inches of water throughout the house. Within 3 hours they had a crew out to start the cleanup process. They were there until 1:30 am and back every day until all the water had been vacuumed up. They packed and stored everything in the house and continued the remediation process until the house was dry and mold free. They then brought all our possessions and unpacked them exactly where they had been-including clothing and pictures. Great work, communication, punctuality; everything you could ask for.
dick mintz
May 14, 2024
Highly recommend PuroClean. My insurance agent referred me for my rental property. I live out of state and was only in town for a couple of days. They were quick to schedule, respond, professional, and kept me in the loop every step of the way. They were friendly and informative for my tenants and for me to make the best decision. Linda who did scheduling and answered my questions on billing was helpful and quick. Every staff person that came out was extremely kind and informative. I would recommend their services.
Emily Kudron
May 14, 2024
As a handyman I get a lot of calls for water damage and I’m very picky about who I refer in the trades. Blais and the PuroClean team ALWAYS get the highest compliments from my clients with water damage. One recent customer called me frantically after another company tried to pressure them into signing a contract for over $30,000 in water damage repairs. Puroclean came out and evaluated the damage, properly remediated the water damage and saved my client $28,220!
casey dominick
May 14, 2024
Water from laundry room sink overflowed into laundry room, under stairs storage area, and downstairs bedroom closet. I googled for water damage services in Peoria and came across PuroClean as the first search result plus they had a good rating. Dustin and Bryce arrived one hour after my call, which was on a Saturday 9 days before Christmas. They immediately used their tools to locate the elevated moisture content in the baseboards/walls. They set up multiple fans and a dehumidifier to start drying the affected areas. Dustin estimated the drying process would take three days. Each of those three days, Dustin and his team kept in contact with me and followed up in person. They had to pull off the baseboards to help the drying process. Luckily, they did not have to touch the drywall. Today is day 3. The affected areas are dry and the equipment is gone. Plus, Dustin communicated with our insurance adjuster. Thank you to Dustin and the team at PuroClean for their diligent work, communication, professionalism and knowledge. They brought us hope in this awful situation. I will recommend them to friends and family.
Daniel Beans
May 14, 2024
Puro Clean did a wonderful job. Dustin &
Angel were super!!!
Larry Huwaldt
May 14, 2024
I needed help after a water incident in my home. Debi with PuroClean was able to come out right away and even get a crew out to do the job that same day! Thank you,
Denise Scott
May 14, 2024
Jack did an excellent job at my house. He worked very quickly and efficiently, kept very clean working environment throughout the time and provided an outstanding customer service. I am very happy with his work and will recommend him to other customers as well.
-Gurgen
Phoenix
Grigor H
May 14, 2024
This company is so PROFESSIONAL and VERY NICE. They have been to my house almost every day working on my huge mess of a water leak in my kitchen. Taking out cabinets and clearing up Mold and Mildew. So nice and informative. Made sure I knew what they were doing and what to expect. They made sure I was taken care of. I would use them again in a heart beat and recommend them to anyone I can.
Lauri Martin
May 14, 2023
I contacted PuroClean after an unexpected bathroom flood & spoke with Dustin. He was great, very helpful & came the very next morning to access the issue/damage. Very professional, honest & kind. I would definitely recommend PuroClean & Dustin.
Vicky Nelson
May 14, 2023
We were having new flooring installed in our home. One of the installers pointed out we had a leak under some kitchen cabinets. We called PuroClean and they were there the next morning to remove the ruined cabinets and find our leak. Top notch people. Top notch service.
Rodney Schroeder
May 14, 2022
Debi and the Puroclean team were very professional and great to work with. There is never a great time to experience fire damage but their team helped us to understand what steps to take and guided us through the process. We would definitely recommend them!
Anna Quan
May 14, 2021
I was very pleased with PuroClean's response , water damage cleanup and reliability. I would highly recommend them for water damage mitigation.
Suzy Skolout
May 14, 2021
Last Thursday morning I woke up to my water heater making a spurting sound and a ton of water in the garage. The panic that set in!! I have worked for an Insurance company since 2008 and I didn’t know what to do, lol. I thought of the calendar that I have on my computer and a lightbulb went off and I called Puroclean 😊
James called me immediately and said they could come out that morning. WOW! I was truly amazed at how easy James and Lou
made everything. They explained what was happening every step of the way. I must add that James and Lou are two of the hardest and efficient workers I have ever seen. Thank you for taking good care of us. I will always recommend PuroClean to any of my clients that call!
Kim Dillon
May 14, 2021
PuroClean is the BEST company for water losses! I called at 7:00 am and James and Lou were there at 8am! The crew was happy, helpful and worked SO HARD! Please use this company if you ever have a water loss. Thanks again!!
Kim Dillon
April 9, 2021
Fast, professional and thorough. I live several states away from a 2 bedroom 2 bath rental unit I own. When extensive water damage was, I was fortunate enough to find PuroClean who acted immediately. They handled the problem and communicated with me each step along the way. Very fair and understanding owners and employees.
Phillip Arbie
May 14, 2020
Professional and friendly! I can’t say enough about the whole crew we worked with after we had major water damage caused by a pipe bursting in our attic. I would highly recommend this company to anyone in need of any type of water, smoke or biohazard issues!!! Thank you so much!! Sue & Brad Urban
Susan Urban
February 26, 2020
Puroclean was very responsive when I had called them out for a leak, they have top notch equipment, and a great team, they gave me honest feedback, and informed me that I did not require their services. This kind of honesty Is hard to come by these days!
jessie dooley
May 14, 2019
Recenty, I had some remodeling done on my property . When the contractors opened the ceiling to replace the sheet rock they found mold from an old roofing leak. I called Puroclean for help. They responded quickly and made sure the mold was cleaned up correctly so we would have not future problems. Overall they were easy to work with, thourough and very professional. I truley hope I will never have to use their services again. However, if I ever find myself in the position of needing a restoration company I will call Debi and Matt at Puroclean!
April Culbertson
May 14, 2019
They are awesome! Friendly and hard working. Made the clean up from our flood less stressful! Thank you!
Cheryl Dallas
June 23, 2018
We love our Rep Jan Miller.
Julia Christ-Sanchez
June 20, 2014
PuroClean Restoration Specialists 
PuroClean Restoration Specialists 