Sumner, WA
Cities Served Include: Tacoma, Lakewood, Puyallup, Spanaway, Bonney Lake, Gig Harbor, Sumner, Lacey, Olympia, Tumwater, Bremerton, Bainbridge Island, Silverdale, Port Orchard, Port Townsend, Graham, University Place, and more
Indian Tribes Served: Puyallup, Muckleshoot, Squaxin, Suquamish, and more
If you have experienced a property loss and you’re making a decision on whom to call, kindly browse 11 of our services on this homepage, watch some of the short videos, and then, if you feel comfortable, call us. We will honor your trust, 24/7/365.
OUR MISSION STATEMENT: Leverage Technology to Reduce Cost and Disruption
Our Book: PuroClean Northwest founder and owner, Bob Jordan, wrote the classic book on Property Damage Mitigation. Be it damage due to water, fire, odor, mold, biohazard (blood; illicit drugs), hoarding, and commercial large loss. Check out the website, www.TheMitigationHandbook.com.
Our Videos: View our YouTube video page, @PuroCleanNorthwest. We solve problems, we reassure, we respect you and your property.
PuroClean Northwest – At Your Service!
WATER DAMAGE RESTORATION TACOMA: Insurance standards recognize three types of water loss – fresh, gray, and black – and there are protocols for each category of loss. We pioneered many water mitigation processes. Water damage is common because there are so many water sources in the home. We have the equipment, processes, chemistry, and trained staff to handle any job, even ones up to $1,000,000. We can take care of your loss!
FIRE DAMAGE RESTORATION IN TACOMA: Tacoma Fire damage is devastating and overwhelming, and hiring a company to restore your fire damaged home can be extremely stressful. From handling contents, to mitigation, to reconstruction, we have the expert network and skill to get you back home. There are three types of fires in our industry – wood, protein, and synthetic – all taking specific techniques that we developed. We remove soot, odor, char, and do so faster and better than anyone.
MOLD REMEDIATION IN TACOMA: Mold is found in three main areas in a home – attic space, living space, crawlspace – and we developed procedures and chemistry for each. Attics are handled often in one day. For living space uses essential oils. Crawlspaces are dried out and all mold is totally removed. We work with Certified Washington State Mold Inspectors and Industrial Hygienists. We’ll fix it. Guaranteed.
TRAUMA AND CRIME SCENE CLEANUP: Trauma scene cleanup is emotional and stressful for those left behind. We are sensitive to this, and our worldview is why we do this type of work. Be it homicide, self-cessation, accidental death, or unattended death, we have the specific training, materials, processes, and cleanliness meters to make the dwelling is forensically cleaned and suitable for opening a Day Care Center there the day after we’re done.
METH AND FENTANYL CLEANUP: Illicit Drugs, especially methamphetamines and fentanyl, are dangerous and require highly trained personnel to abate. We are one of a handful of companies in Washington State certified by the Department of Health to do meth cleanup. When others want to remove drywall, causing costly reconstruction expenses, we forensically restore, and we test the property and provide the lab report to you when done.
GROSSLY UNSANITARY BIOHAZARD: Tent cities. Homeless encampments. Major sewage backups. We’ve handled all of these and more. Working with the government or the private property owner, we can fix any situation and leave it clean and disinfected for unprotected entry and occupancy.
HOARDING CLEANUP TACOMA: Severely cluttered rooms. Hallways stacked floor-to-ceiling. Hidden bio-hazards no one should face alone. We’ve resolved hoarding challenges of every size with patience, respect, and meticulous care.
ODOR REMOVAL TACOMA: Odor comes from many sources – cigarette smoke odor removal, curry, pet urine, tear gas, refuse, dead animals – and each require specialty processes and materials to correct. Real estate brokers, new home owners, sellers, tenants, owners in riot zones, all have an interest in a home being odor-free. We employ multiple technologies to complete the work quickly, efficiently, and at the lowest cost. Usually, repainting is not necessary, saving money.
COMMERCIAL LARGE LOSS: CLL is assignments over $100,000 in mitigation costs. Jobs like this require specialized training, experienced staff, and an enormous amount of equipment. Our team handles these assignments with ease, even up to and exceeding $1,000,000. Our deep network of qualified contractors work together to get your company back up and running ASAP.
DUCT CLEANING: When specific property damage occurs – illicit drugs, tobacco odor, sewage backups, interior mold, soot damage – often the HVAC system is overlooked. We have a revolutionary system for efficiently cleaning and disinfecting permanent and flexible ducting. No replacement of the system is necessary saving time and avoiding disruption.
VIRUS DECONTAMINATION TACOMA: No one will forget the disruption COVID-19 brought to our state, country, and the world. We performed over 100 virus disinfecting assignments in 2020 alone. We worked with non-profits, small businesses, and homeless shelters, often doing assignments in the evenings and weekends to keep necessary facility operations up and running. There is not a virus we cannot navigate and mitigate. We test for cleanliness and prove our results.
At Puroclean Northwest, we understand that dealing with water damage can be overwhelming and stressful. Whether it’s a burst pipe, a leaky roof, or flooding from a storm, our team is dedicated to guiding you through the restoration process every step of the way. We’re here to answer all your questions, from the initial assessment to the final repairs. Our experienced professionals are committed to providing clear, honest information and tailored solutions to restore your home or business to its original condition. Don’t hesitate to reach out—your peace of mind is our top priority. Read our blog about how drywall is repaired after water damage for more information on the process.
Bob Jordan and his team of professionals know how stressful it can be to deal with property damage. It’s disruptive and strange men are now in your home, even going into your bedroom and master bath and looking under sinks, yikes, further adding to the stress!
You paid insurance premiums for decades, now you have to use it, and you don’t know how to proceed. But we do this daily and have since 2017. We’ll walk you through the process, taking as much time as you need. We’ll answer your questions, and we’ll fix the damage.
Don’t take chances where your home is concerned. PuroClean Northwest has a proven combination of training, state-of-the-art equipment, and established relationships with local insurance providers and other partners in the Puget Sound area. We have performed thousands of assignments in every area of property damage and every time we succeed.
Owner Bob Jordan is a licensed professional engineer. The National Society of Professional Engineers Code of Ethics for Professional Engineers, which we adapted and model our practice at PuroClean of Tacoma East, is that we will:
Instead of automatically ripping out walls, cupboards, and flooring, our first choice is to try to save them. We use modern equipment and methods, best-practice analysis, and strategizing. This saves you money and reduces disruption.
Our customer service team will help you decide if we need to come out and quote your job; in some cases, we can quote over the phone. We can also give options and advice on what you can do yourself to save money.
When we arrive at a home or business after a disaster, there are many questions, confusion, and the overwhelming feeling of loss. We are sensitive to this. We explain what happened, what we can do about it, and how we will do it. We love our work because it allows us to help people in need!
We are here to answer your questions and explain everything to you, no matter how long it takes. We work with your insurance company to help you with your coverage. We keep you advised every step of the way, which is rare among any contractor group, but it’s our commitment to you!
Safety is important to you and us. We show up on time, act professionally and wear uniforms, so you know who we are. Our vehicles are marked with our logo and phone number. All our team members are background checked. We wear face masks when we meet with you. We are taking preventive COVID measures, which include daily temperature checks.
Every person who works here, our field team, and even our office staff have been background checked so you will feel safe in your home. For further reassurance, all our vans are marked with our logo, all our field team wears a uniform with our logo, shoe covers to protect your floors, and a mask because of the Coronavirus and variants.
We believe in education, learning, teaching, and credentials. We invest in formal classroom IICRC industry-certified training for water, mold, fire, smoke, and biohazard. Additionally, all our technicians take a battery of courses through PuroClean’s Online Academy. As a company, we are also IICRC certified (recognized by all insurance companies). All on-site crews are led by either senior technicians or crew chiefs.
We know that it's not a good day for you when we knock on your door for the first time. You are stressed, strangers are coming into your home, and you don’t know how insurance works. Well, be at ease! We are here to serve you. We will spend as much time with you as you need, so you understand what needs to happen to fix the property damage issue. At PCNW, we lead with service, training, tech and care. We wrote the book on property damage mitigation, literally! www.TheMitigationHandbook.com.
Who we serve
We use a range of modern, high-quality equipment that works together to create the most effective drying conditions to prevent mold growth.
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Our certified professionals determine the full extent of fire damage, including the impact of smoke, heat, and residues from fire and smoke.
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PuroClean’s experts use advanced tools to detect mold and the hidden moisture causing it—delivering fast, effective mold remediation Tacoma homeowners can trust.
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All potentially infectious materials are carefully removed from the site. Hazardous medical waste is handled in compliance with OSHA regulations, appropriately processed, and sent to a licensed hazardous medical waste incinerator.
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With a strong commitment to “giving back,” our office supports various organizations and events, including fundraising activities and youth and high school athletics.
PuroClean of Tacoma East 
PuroClean of Tacoma East