Why Choose PuroClean of Tacoma East for Your Property Damage Restoration Needs?

Owner Bob Jordan talks about why he got into the restoration business, “To help people”

When disaster strikes your business or home, call PuroClean of Tacoma East, and we’ll handle it. Owner Bob Jordan and his team of professionals know how stressful it can be to deal with fire, water, mold damage, and biohazards.

Don’t take chances where your home is concerned. PuroClean of Tacoma East has a proven combination of training, state-of-the-art equipment, and established relationships with local insurance providers and other partners in the Tacoma area.

Our recovery systems have been successfully used thousands of times, serving property damage restoration to Tacoma, Sumner, Auburn, Kent, Federal Way, Lakewood, Gig Harbor, Lacey, Black Diamond, Maple Valley, Enumclaw, Puyallup, Buckley, Graham, Renton, Tukwila, Ravensdale, University Place, Burien, Covington, SeaTac, Normandy Park, Des Moines, Milton, Fife, Algona, Pacific, Bonney Lake, Midland, Orting, Spanaway, Olympia, and DuPont.

We also service most of King, Snohomish, and Pierce counties 24 hours a day, 7 days a week, and holidays.

Our customers can expect a predictable, systematic recovery process starting when you contact us at (253) 239-0055  or email us at [email protected]. We respond to requests immediately and are usually on-site within an hour or two.

You’re always in the know with PuroClean of Tacoma East: our team members will answer all your questions and update you on progress throughout the mitigation process.

How We Are Different

Culture of Ethical Behavior

Owner Bob Jordan is a licensed professional engineer. The National Society of Professional Engineers Code of Ethics for Professional Engineers, which we adapted and model our practice at PuroClean of Tacoma East, is that we will:

  1. Hold paramount the safety, health, and welfare of the public.
  2. Perform services only in areas of our competence.
  3. Issue written reports only in an objective and truthful manner.
  4. Act as faithful agents or trustees for each homeowner, tenant, insurance agency, and insurance carrier.
  5. Conduct ourselves honorably, responsibly, ethically, and lawfully to enhance the restoration profession’s honor, reputation, and usefulness.

Restore vs Demolish

Instead of automatically ripping out walls, cupboards, and flooring, our first choice is to try to save them. We use modern equipment and methods, best-practice analysis, and strategizing. This saves you money and reduces disruption.


Our customer service team will help you decide if we need to come out and quote your job; in some cases, we can quote over the phone. We can also give options and advice on what you can do yourself to save money.  

Explain the situation and give options

When we arrive at a home or business after a disaster, there are many questions, confusion, and the overwhelming feeling of loss. We are sensitive to this. We explain what happened, what we can do about it, and how we will do it. We love our work because it allows us to help people in need!


We are here to answer your questions and explain everything to you, no matter how long it takes. We work with your insurance company to help you with your coverage. We keep you advised every step of the way, which is rare among any contractor group, but it’s our commitment to you!


Safety is important to you and us. We show up on time, act professionally and wear uniforms, so you know who we are. Our vehicles are marked with our logo and phone number. All our team members are background checked. We wear face masks when we meet with you. We are taking preventive COVID measures, which include daily temperature checks.

Family Owned and Operated

Background Checked for Your Safety

Every person who works here, our field team, and even our office staff have been background checked so you will feel safe in your home. For further reassurance, all our vans are marked with our logo, all our field team wears a uniform with our logo, shoe covers to protect your floors, and a mask because of the Coronavirus and variants.

Certified to Get the Job Done Right

We believe in education, learning, teaching, and credentials. We invest in formal classroom IICRC industry-certified training for water, mold, fire, smoke, and biohazard. Additionally, all our technicians take a battery of courses through PuroClean’s Online Academy. As a company, we are also IICRC certified (recognized by all insurance companies). All on-site crews are led by either senior technicians or crew chiefs.

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Bob Jordan, Owner,

Robert Jordan - Owner/President

We know it's not a good day for you when we knock on your door for the first time. You are stressed, strangers are coming into your home, and you don’t know how insurance works. Well, be at ease! We are here to serve you. We will spend as much time with you as you need, so you understand what needs to happen to fix the property damage issue. Our culture at PuroClean Northwest is relentless customer service, education and training, teamwork, quality, and leveraging technology to reduce cost and disruption. That is our commitment to you!

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Read More about Water Damage Restoration

Water Damage Restoration

We use a range of modern, high-quality equipment that works together to create the most effective drying conditions to prevent mold growth.

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Read More about Fire Smoke Damage Restoration

Fire Smoke Damage Restoration

Our certified professionals determine the full extent of fire damage, including the impact of smoke, heat, and residues from fire and smoke.

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Read More about Mold Removal

Mold Removal

PuroClean’s remediation experts use the latest technology to identify both mold and the moisture source that feeds it, which is key to restoring your home or business.

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Read More about Biohazard Cleanup

Biohazard Cleanup

All potentially infectious materials are carefully removed from the site. Hazardous medical waste is handled in compliance with OSHA regulations, appropriately processed, and sent to a licensed hazardous medical waste incinerator.

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