Three Categories of Water Damage (Based on Contamination Level)
Each category has its own safety and cleanup protocol:
Category 1 – Clean Water: Potable water from sources like broken supply lines or overflowing sinks. Safe to handle with basic drying and sanitation.
Category 2 – Gray Water: Non-potable water that may contain contaminants or odors. Examples include water from washing machines or dishwasher overflows.
Category 3 – Black Water: Highly contaminated water containing pathogens or sewage. This includes water from flooding, backed-up toilets, or storm surge. Requires full PPE and remediation protocols.
Four Classes of Water Damage (Based on Saturation and Spread)
Drying techniques vary based on the class of water damage:
Class 1: A small part of one room is affected with minimal absorption.
Class 2: Entire room is saturated, affecting floors, walls, and structural materials.
Class 3: Water has traveled across multiple levels (e.g., a second-floor leak damaging the first floor).
Class 4: Deeply saturated materials (e.g., hardwood, plaster, insulation) require specialty drying like heat-based systems, floor mat extractors, or wall cavity injection.
The removal of materials (drywall, flooring, cabinets, etc.) is based on the category of loss (1, 2, 3) and the class of loss (1, 2, 3, 4). In many water damage restoration Tacoma projects, demolition is necessary to eliminate health risks and prevent future structural issues. This decision is based on several critical factors:
Is there mold?
Is insulation affected?
Is the material delaminating?
Are bacteria and pathogens present?
Is there already damage to the structure?
When performing water damage cleanup Tacoma, our team evaluates each of these elements carefully to determine what must be removed and what can be salvaged.
Measurement
PuroClean Northwest uses a variety of advanced measurement devices to assess the full scope of work in any water damage restoration Tacoma job. Moisture meters, thermal cameras, and hygrometers help us detect saturation levels that aren’t visible to the eye.
There is no one-size-fits-all process for water damage cleanup Tacoma services. Our technicians are trained to adapt based on the situation. With the right tools, we “see behind the walls” to identify hidden moisture and apply targeted mitigation that accelerates recovery, reduces cost, and restores property safely and thoroughly.
We have earned the trust of homeowners, insurance professionals, home service providers, and property managers throughout North America.
We use a range of modern, high-quality equipment that work together to create the most effective drying conditions.
At every step, we keep you and your insurance agent and insurance company nformed. We want everyone involved to understand what is happening, what to expect, and what to do.
We treat water-damaged property as if it were our own. Our technicians dry every item respectfully and professionally, from your carpet to your family photographs.
Unlike any other water damage repair company, we rescue and restore lives and property with the PuroClean QuickDry System™ in the shortest possible time and at a much lower cost than the traditional drying system many of our competitors use for cleaning the standing water issues. Using state-of-the-art equipment for drying, dehumidifying, deodorizing, and disinfecting, we restore your home or business with minimal disruption so that you can get back to your normal life.
Water Removal
Emergency Water Extraction
Drying & Dehumidification
Carpet Restoration
Carpet Cleaning, Deodorization & Spot Removal
Mold & Odor Removal
Reconstruction
Recognizing that water damage causes a devastating setback to families or businesses, our Paramedics of Property Damage™ respond with urgency and sensitivity 24 hours a day, seven days a week to professionally salvage your property. We understand the trauma you are facing so we rescue your property with compassion and minimal disruption to your daily life.
Our crew trains hard for this—water damage is the most common mitigation job we handle. We stay sharp with hands-on drills, real-world scenarios, and constant skill refreshers. No guesswork—just repeatable systems that work.
We use the latest tech and equipment. Moisture meters, thermal cameras, drying systems—we’ve got it covered. Our team’s been through top-tier IICRC training: WRT (Water Restoration Technician), ASD (Applied Structural Drying), and CDS (Commercial Drying Specialist). These aren’t just certificates—they’re frameworks we apply on every job.
We know how to assess damage, run containment, measure moisture, open walls when needed, and use the right chemistry to sanitize and deodorize. Whether it’s a flooded basement or soaked drywall behind your fridge, we bring the right tools and mindset.
Bottom line—we wrote the book on mitigation. Literally. Check out www.TheMitigationHandbook.com. If you’re dealing with water damage, we’re the ones to call when you want it done right, fast, and by the book.